Paul's Pizza Roma
5137 Fredericksburg Rd, San Antonio, TX 78229
Phone: (210) 340-7727
Primary Phone: (210) 340-7727
Fax: (210) 340-7727
Cuisines: Caterers, Italian, European, Continental, Pizza
Alcohol: Full Bar
Takes Reservations: Yes
Outdoor Seating: No
Price Range : Average
Sadly It used to be my favorite place.....But the food has changed....Food taste rubbery and microwaved....Did complained....But didn't get resolved.... Manager showed no interest in correcting the awful food....Save your money folks....I'll miss my
great server....But won't miss the food.
We ordered several different types of food and all of it except for the burger was HORRIBLE! Would not recommend to anyone. Everything tasted like it was warmed up in a microwave. It all tasted rubbery and tasteless. And when we called to complain we were told to go to a dentist because there was something wrong with our taste buds! We travel a lot and have eaten at several places but I have to say this was the worst!
WOW after reading the reviews and the so called helpful service I was "given" I was asked how can I help you? then put on hold, have these NEVER HEARD OF SOCIAL MEDIA?!?!!! thank you to those who posted the previous comments, they saved me my money and probably a trip to the ER
03/21/2012Provided by Citysearch -
DO NOT ORDER FROM HERE!!! I pretty much live on the road and by virtue of that, eat a lot of delivery pizza. This was absolutely the worst, overpriced, garbage pizza I have ever had. Totinos pizza that cost .99 cents at wal mart is the same size and tastes much much better. I would bet my next paycheck that the few good reviews are written by the restaurant staff themselves. Seriously, this is the worst food I have ever had the the privilege to pay too much for. I feel screwed, and might just drive by the place to throw the remaining pizza through the window. Paul should have to do some kind of community service for serving this crap to the community!!
01/02/2012Provided by Citysearch -
Our adventures with Pauls started 3years ago.We have always ordered the same exact meals.And, to date, the meals have been different each time. The delivery times have been from 40 minutes up to 7 and a half hours on new years eve. The prices for the same exact order have never been the same once. With prices varying for the same order from 17.50 to 32.70. The garlic bread is old sub sandwich end pieces usually ,with a couple times actually getting french bread.The final straw was paying 32.70 for horrible food when we just paid 19.00 for the same food but good the week before.We have given this place chance after chance but never again.
09/09/2009Provided by Citysearch -
We went in for the pizza and were surprised this was a pizza / chines food place. Any how the pizza was really good. Crust was thin and crispy but not like a big pizza chain thin and crispy. The sauce was a perfect portion and had a nice sweet flavor. It did take a little while to cook but I have to believe it's because it was fresh. I definitely tasted like it was. I had no issues with the cleanliness and this is a big issue for us. I would recommend you try this place at least once and decide for yourself. I would be surprised if your disappointed. I visited this restaurant the first weekend in August. On the Chinese food side i didn't try a dish but I usually try the hot and sour soup to judge the flavor of the food. I would suggest you go for the pizza. This is the only reason for the 4 stars.
08/05/2009Provided by Citysearch -
My experience with this place was awful. The moment we walked in the door i thought it looked dirty so my bad for not walking out right then and there. We were seated by someone who was exteremly rude and wanted nothing more than for us NOT to order. 45 mins later...not even busy...we get our order and it was completely wrong. Waitress said ""that is what you ordered"". It wasn't. Finally the manager Paul comes over and after argueing with us for almost ten minutes ends the conversation telling us we are liars. Absoultely ridiculous! We paid for the food and walked out. Swore we would never come back and that we would warn others...so please take my advice...GO SOMEWHERE ELSE!
05/04/2008Provided by Citysearch -
I don't know about the food. Never got that far with these rude so & so's. I got a door flyer left on my door. I put it to the side planning on trying it out for the weekend. I decided to give them a call today. It was about 4:30 p.m. The female who answered put me on hold (FOR 5-8 MINUTES). When a man picked up the phone I let him know I had been on hold for over five minutes. He didn't say I apologize or anything. He just began his smug attitude. This was my first time ordering so I asked how big the portions were. He said it depends on your appetite. I let that go, and continued to order. I asked him did they have chips that came with the subs because I didn't see any on the menu. I didn't hear an answer so I said hello and he said YES! I asked him what his problem was and canceled my order. I will not recommend them to anyone in my complex or on base for that matter. What a bunch of rude jerks!