Kate's Pampered Pooch
5815 Babcock Rd, San Antonio, TX 78240
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This lady (Kate, the owner) is rude & unprofessional! After taking my dog to her for approximately 6-7 years for grooming, she flat out told me in front of other customers that she wouldn't groom my dog anymore because he's a senior & she thinks he can't stand any more. My dog had recently broke his foot & I explained this to her & she said no problem, bring him in. When I asked her what she suggests as far as cutting his hair in the future, she just coldly responded "I don't know". & she even went as far to tell me "If it were my dog, I would've had him put to sleep". Not even my own veterinarian has suggested such a thing & for her to say that, it was just cruel & insensitive! I thought we had built a relationship with this lady after so long but this completely ruined it for me & I wouldn't trust her ever again or recommend her to anyone!! Had I known she was going to react this way towards my senior dog, I would've quit taking him there a long time ago.
Never again will I take my dog to this place! Yes, the people were nice, yet my dog smelled worse than when I took her. Yes, her nails were trimmed, yet her ears were not cleaned, glands not released as i had requested. I was charged more than I have ever paid(even my schnauzers and cocker). I feel like taking her back and having it done correctly.
The prices are reasonable and when I took my Beagle and Pit Bull to have their nails trimmed. The dogs loved all the folks in the shop and did not make a sound when they were being trimmed. They were professional and kind. I am a patron, not the shop writing this.as inferred in previous reviews. I saw nothing negative at all! Very satisfied!
08/03/2011Provided by Citysearch -
I took my 8 year old dog to Pampered Pooch for his first ever professional haircut ever and they were very patient with him. :)
His little doggie doo came out WONDERFUL! He looks so adorable!
I would certainly recommend this grooming store to others!!
07/17/2011Provided by Citysearch -
I tried several groomers previously and was always disappointed with the price and the outcome of the cut. I was recommended by a friend to call Kate at Pampered Pooch and I am so glad I did. My dogs use to hate going to the groomers but its great when I walk into Pampered pooch and my dogs run straight to Kate. I have never been disappointed, my dogs always look great when I come to pick them up and the price is very reasonable. I have recommended her to all my family, friends and co-workers.
I was recommended to come to Pampered pooch by my client. I took my three dogs there and they have been back numerous times. Kate and her staff do a very professional job and the dogs really love to go there. I can absolutely recommend anyone go to Kate at Pampered pooch. I send all my clients there as a veteriarian too
Maria Williams, DVM
My name is Rowdy Redmoon Taylor and I am two years old. I am a little guy but as all my friends know I can be a handful. Kate at Pampered Pooch gave me my first haircut when I was just a pup and I have never looked back!!! My Mom does not trust me with just anyone but she says she totally trusts Kate and thinks she runs the best shop in town. She is efficient, talented and really a very nice person. Did I mention that my shy sister goes there too and she is a great judge of humans and if you have any people flaws Daisy knows right away. Daisy loves Kate and goes right to her. This is not a fake and my Mom will put her name here to commend a great groomer that she highly recommends!
Another great cut!! Took my babies in this morning and they were out when Kate said they would be. I have been to many groomers on the northwest side but always had issues with them. We found Kate and the babies couldn't be happier. They love her so much. She has always treated them like her own.
I can't say enough about the way Kate runs her business. There needs to be more people out there like her....Great job Kate!
Tricia, Paula, Daisy, and Rowdy
05/05/2011Provided by Citysearch -
She writes her own online reviews under false names. She is also generally a lying, rude, and uncaring individual. Her primary motivation for everything is money, so she does not pay her employees well, which is why they always leave.
This review below by ""Chelsey Morgan"" is a fake.
04/29/2011Provided by Citysearch -
I came in to make an appointment for my 2 dogs, because they needed groom and was approached very non-comforting by the owner. She seemed very unprofessional and didn't seem like she wanted my business. She rushed me out the door, and when i asked for a business card she rudely pointed to them.
My husband came in the next time to see if he treated him any different. He came back with the same review.
I will NEVER recommend this place to anyone! i would pay an extra $20 on grooming to avoid coming here. The prices are low, because she doesn't get much business. Not because it's just good quality.