Marbach Road Animal Hospital
7508 Marbach Rd, San Antonio, TX 78227
Celebrating, protecting and sharing the special love of animals, Marbach Road Animal Hospital has served the pets and pet owners of west San Antonio since 1973.Â Together Dr. Martin and Dr. Young have over seventy-five years of experience in small animal medicine and surgery.Â We provide your pet with the highest quality veterinary care.Â
Dr. Philip Martin is board certified in companion animal practice (dogs and cats) by the American Board of Veterinary Practitioner. Dr Martin was initially certified in 1982 and has successfully been re-certified by examination in 1992 and 2002.
0.7 miles inside Loop 410
American Veterinary Medical Association
Texas Veterinary Medical Association
Veterinary Medical Association of Bexar County
Young, Jim DVM
Martin, Philip W, Dvm - Marbach Road Animal Hospital
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We have been utilizing this facility for years. Dr Young his Doctors and staff have been great.
Dr Young has been absolutely the best at treating our Bulldog's Cullen and Tonja and showed such love when we brought Tonja in when he passed away. Christine rt the front desk is amazing and I am sure all the super employees here will ensure that appropriate customer service is conducted.
I see quite a few displeased customers. I am a vet tech that works here. Kat is definitely not a people person. I love seeing people ask for me to be their tech, or tell me they were happy I was working today. If there is a problem then you can always ask for another tech. I do apologize for any mistreatment by our staff. Dr. Young can be rough around the edges but he absolutely melts at the sight of any animal. Dr. Martin is a little different from him, by being more empathetic and chatty Kathy. But this is one of the best veterinary establishments I've seen and I've been in this practice for 1.5 years now. Just ask for Jami.
07/18/2011Provided by Citysearch -
So I came to this vet when I got my bulldog as EVERYONE states that Dr Young is THE doc to go for bulldogs. Anyway...yes his bedside manner IS a bit lacking...lol AND i had the same experience where he is talking to you and he is petting the dog...but the dog squishes its eyes because its more like whack whack whack...ha ha.. He reminds me of that aunt that loves you so much she just HAS to squeez your cheeks when your young. He is very knowledgable and does wish to do what is best for your dog AND you. IE what can you afford, etc etc. I am lucky that I can usually go the xtra mile for my pets, but they do not judge you if you cannot. I like that. Anyway, he comes off a bit gruff, but dont be afraid to ask questions...he will tak ethe time to answer any and all your questions..you may just have to pipe up to make sure he realizes you DO have questions.
Dr martin, is gentler with his approach. He is very personable and also has the attitude of what is best for my patient and its human. :D
Both Doctors will take all the time you need and answer all your questions.
The staff is ok. They seem friendly. I dont know if this Kat person is still there as I have never seen someone of the description.
Lastly...when I saw the practice i was...YIKES!! Its in a non sophisticate part of town..and the office is a little run down. But with that said...So far in SA this is the BEST care i have recieved. And I would reccommend this vet( trust me I have gone to a few others in alamo heights, the SS..that I would NOT rec..)
05/18/2010Provided by Citysearch -
I took my 5 month old puppy here on a Friday because she was showing signs of parvo. My regular vet could not get her in, and after searching through several reviews, I decided not to go to the place he'd recommended (Angel of Mercy), and to try here instead. I am so glad I did. I did not have any contact with any of the vet techs, (other than them peeking in the room to get a glimpse of my puppy,) so I cannot comment on this Kat person, but the front desk girl (Crystal?) was very friendly. We saw Dr. Young, and after briefly looking at my dog, the first thing he said was it was going to cost me about $800 to hospitalize her. I knew she had parvo, and had seen reviews from other vets stating $1600 to $1800 and up, so I was pleased to see he was so much lower than them, but his delivery of the amount wasn't the best, (but then he's a vet, not a salesman.) Still $800 was more than I had, and unlike the majority of Americans, I don't use credit cards. I discussed this with him, and although it was against his recommendation, he offered me the option to take care of her myself. He gave her some injections, and provided me with medications to give her at home for around $200. I went home with a bag of meds and cared for my puppy over the weekend, which surprisingly, she made it through (I have heard really bad prognosis for parvo puppies). I think I did an excellent job caring for her (better than any vet tech would have,) but by Tuesday I felt that she was getting too dehydrated and really needed IV treatment. I took her back to Dr. Young, trying to get as much money together as I could just in case hospitalization was necessary. On our second visit, everyone in the office was very friendly and happy to see my dog was hanging in there. Dr. Young knew I was trying to avoid hospitalization, (although that is always the recommendation with parvo,) so this time he gave my dog the subcutaneous injections to hydrate her, showed me how to do them, and sent me home with everything I needed to do them at home. His bedside manner is a little lacking, (he's a little rough, and he was patting my very weak little dog as he was talking, and her legs were sliding out from under her and giving out), but of course, I don't think anyone would be as gentle as we are with our own pets. Even so, he was very patient and informative. I do not feel that it is just about the money with them, as I have with other vets. Other places have the mentality that either you have the money to pay them, you let your dog die, or pay to put them to sleep. Not all pet owners have an endless amount of money to shell out when things go wrong, and I understand that not all things could be treated at home, but I sincerely appreciate them giving my dog a chance at life.
04/15/2010Provided by Citysearch -
I read all these reviews because I worked for Dr. Martin and Dr. Young for a year. They are incredibly nice doctors that taught me a lot and I will forever be grateful for that. With the mixed reviews I will say if you take your pets there the doctors will not try to ""sell"" you into anything. They don't beat around the bush either, they care about the animals very much. The reviews are correct though about Kat. She is one of the reasons I quit working there. I've been out of high school for almost 20 years, no need to revert back to that childish behavior. I built strong relationships with many clients and we still keep in touch and from what I hear it hasn't changed much. If I were you I would still go to this vet for the doctor care but ask for a different vet tech other than Kat to help you. She's knowledgeable but has no people skills.
My husband and I have been taking our dogs here for about 6 years. The first time I went there we had a dog that was old and needed to be put to sleep. I have never had a vet that takes a paw print in a plaster shaped heart and then sends a beautiful signed sympathy poem a couple weeks after the passing of a pet. I thought that this was SOOOOOO thoughtful and caring. The staff is wonderful and both doctors really care ALOT about your pet. I went in one day to get some dogfood and the front receptionist was crying with a lady who had just had her dog put to sleep. These people do care. I am sadden to see the negative remarks about this place. Maybe those people just wouldn't be pleased from anyone!
02/20/2009Provided by Citysearch -
I would not recommend this place only because they have a vet tech working there named Kat who acts as if she knows what she is talking about but instead is an idiot. The new receptionist acts like the life has been sucked out of her. Star is very nice and caring but that's about it. The place is becoming way over priced and not enough quality to go with it. It's sad because I have been going there for years but the fact that the doctors will not take responsibility for their clinic and fire kat that absolutely does not belong there makes me question their value and care about their clients. The doctors are really ok but no one else there is worth anything. I am sorry that might sound cruel but it's the truth.
01/28/2009Provided by Citysearch -
would NOT recommend this place. I paid $97.00 for an x-ray, however I have no right to a copy? Kat tried to tell me there was no way to duplicate an x-ray. Hello, it's 2009,, where have you been? Yes there is a state law that the vet must keep the records for 5 years,, but the rest of the law states..
""(c) Upon the request of the client or his/her authorized representative, the veterinarian shall furnish a copy of the patient records, including a copy of any radiographs requested, within 15 business days of the request, unless a longer period is reasonably required to duplicate the records. The veterinarian may charge a reasonable fee for this service, including actual costs for mailing, shipping or delivery. A veterinarian may not refuse a request for copies because payment in full for veterinary care has not been received from the client. ""
So now that I have clarified the law, the doctor says I can pick up a copy. Huummmm, Kat,, guess someone invented an x-ray duplicator today.