Danielle Powell, DDSAdd to Favorites
6336 Bandera RdSan Antonio, TX 78238Map & Directions
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Please contact the business for updated hours/services due to the COVID-19 advisory.
Sub-Specialty: Primary Dental Care,General
Additional Specialties: Dental General Practice
Practice At 6336 Bandera Rd
6336 Bandera Rd
San Antonio, TX 78238
6336 Bandera Rd
San Antonio, TX 78238
Phone: (210) 447-7579
Phone: (210) 617-3980
Phone: (210) 320-1015
Phone: (210) 681-5320
Fax: (210) 681-7121
Fax: (210) 698-6506
Parking: Lot, Free
Wheelchair Accessible: Yes
By Appointment Only: Yes
04/13/2012Provided by Citysearch -
I have had the absolute worst experience with Lee Dental services. From the very first appointment. I went in had the dentist do x-rays then she did a check up. she recommended a root canal but couldn?t do it in office needed to refer me to a specialist, ok I decided to pull the tooth. I go to the receptionist to schedule the appointment the woman tells me "" oh well why don?t you just give me a call when you have the money to schedule its prepaid services."" immediately I am offended This woman assumed that because I am young and a minority that I didn?t have the funds. I did so I booked the appointment paying 350.00. I then went to see my previous dentist for a second opinion he recommended I do a root canal. My next step was to call Lee Dental and cancel the extraction of my tooth and have a root canal done. They took a total of 5 business days to refund my money because according to them there was an error made so they cancelled the original refund and issued a second refund which was received immediately. Root canal is preformed March 22, 2012 by a specialist, whom told me to call Lee dental and schedule a buildup and crown. It takes these people 13 days to finally call me after several attempts on my end to contact them. The worst part when they refunded my 350.00 they made a mistake and refunded twice for a grand total of 700.00, note a mistake on their end. Today is April 13, 2012 still no appointment with the original dentist not only that when they went to refund themselves their 350.00 they made another mistake and debited my bank account 700.00 keeping in mind they never even extracted a tooth or completed a build up or crown. I am absolutely disgusted with this dental center, and still waiting on their incompetent billing department to call me back about fixing the issue. Oh and when I called them to ask why 700.00 was debited they acted as if I were crazy when I have proof of the two pending transactions in my bank account from Lee Dental.
12/12/2011Provided by Citysearch -
My husband and I recently were serviced at the Northwest location of Lee Dental Centers. We scheduled a checkup and cleaning. However, after the exam, the dentist said that she would see if the hygienist could fit us in for a cleaning as if she were doing us a favor. I informed her that the intent of the appt, as I had told the individual making the appt, was to get a checkup and cleaning. Who makes their check up at the dentist office and doesn't get a cleaning? Well, they fit us in and upon paying charged us over $75 for a flouride treatment. WHAT!?!?! Don't you think you should tell your patient that you are going to provide a service that their insurance doesn't cover BEFORE providing the service? After my husband called the billing dept, he was told that **** had told me their would be an addt'l charge. Total falsehood. So I called the billing dept to confront this issue and request our money back. I talked to another individual who told me it was their policy to check to see if the patient has insurance but not necessarily what it covers. Also note that both my husband and I were told me would receive a call back from the doctor. We are still waiting... not surprisingly.
We will definitely be informing my husband's cooperation who has this office on their dental plan and will suggest removal.
09/10/2010Provided by Citysearch -
BEWARE! They say they take your insurance, but the 2nd visit is when I discovered that?s NOT TRUE!
Not only did I have a surprise increased co-payment (more than quadruple), but they wanted cash or credit card payment (a couple of grand) up front before any work began! I asked extensively about this before seeing the 2 dentist but none of that was mentioned.
Each dentist I saw spent 3 minutes or less looking in my mouth & that was it. If they knew they were not going to do any work, why didn?t they say so. The next thing I knew after each dentist left the room, someone was leading me to the desk for payment!
The clerk told me that my insurance was actually like a ?discount? card. I told her they failed to mention that, too, & she got very upset.
Overall, I found all to be rude, liars, & evasive, especially when you ask a question they are not scripted to answer.
So now, I am out of some money with no dental work done. That SUCKS!!! They promise all, give nothing, & take your money!
If I could give them minus 10 stars, then I would!