3850 S New Braunfels Ave, San Antonio, TX 78223
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Never taking my kids to this establiment again my poor daughter got a silver cap put on and the cut up her tongue. They wanted to do a procedure on my other daughter and when I went back to ask if it was necessary they told me no as if they were just doing it for insurance money.
I am eager to boast about my first-class experience at my local Kool Smiles I had recently. As soon as I walked through the doors, the beautiful front desk girls greeted me so politely and left me almost in shock that I did not have to wait to be called to the consult room as soon as I signed in. I didn't even get the chance to take a Snapchat selfie before I went in for my regular cleaning. The dental Assistant, Maria Hernandez, took my x-rays so gently and quickly. She sat me down in my chair and beside me was the hygienist ready to clean my pearly whites. After my cleaning, my dentist Dr. Razai gave me a full exam and she even fit me in the schedule to take care of my cavities the same day! I was beyond pleased with this procedure. She took off piles of glue my past orthodontist had accidentally left on my back molars. I can finally bite correctly, and my jaw no longer bothers me. I am profoundly appreciative I found a dental team that treats me like family. My experience was stellar from beginning to end, and I'm sure I am not the only patient to have received this level of care. Thank you, Kool Smiles McCreless office!
We purposely made our appointments for the days Dr. Razai and Kathy were available , both were completely amazing with the dental procedures that my daughter needed. All the office staff was completely AWSOME!!! I've done nothing but recommend them for any dental needs.. millions of thanks for thanking such great care of my baby..
I took my daughter for an orthodontic consult, there is a lady on the phone who will not address you until she hangs up... The room was dirty like it hadn't been swept, the seat didn't have a paper cover, and there was torn tissue paper on the door. The dentist was friendly and the dental assistant was too. They are the most affordable for orthodontics in our area.