2027 Culebra Rd, San Antonio, TX 78201
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I'm cash patient. unfortunately I have no insurance and I went in with an abscess tooth, a severe abscess that went all the way into my throat and under my chin and I was treated by Jennifer the doctor .she was very kind and giving ,considerate and understanding which I thought and then when I got back to the reception area it was like once I didn't sign up for their plan that they have for their insurance inside their office. I was no longer treated friendly by Sandy.. then 2 days later I called back as I was instructed to get stronger pain medication and antibiotics if the abscess had not changed, Sandy gave me a little bit of a hard time on the phone then she said okay she would take care of it after talking to Dr. Jennifer. I talked to them at 9 in the morning and around 5 they decided to call in some antibiotics when they knew the excruciating pain that I was in, but did not call in any more pain medicine ..so I decided to leave it at that and just Heal on my own and not waste my time with them any longer cuz if they could do this to me now ,what would they do once my mouth was all cut open and teeth taken out. and how would they treat after that.so I decided just to stay away frofrohem,and find someone who was about patients and not cash flow.. They probably are good and compassionate and help people who have insurance but if you don't have insurance I do not recommend this place at all....And Sandy needs to work on her customer service skills. Some of us are not as blessed as her.
I have to gone to Lovett before I moved to a different part of the city. From my experience I only have great things to say. True, people only leave negative reviews when things go wrong but not when you have a positive experience. My cleanings were easy and fast. Professional, Clean and take the time to educate one. The best part is that they took my dental plan from dentalhealthsavings.blogspot.com and save me a great deal of money on my root canals. Thanks and miss you all.