Joe's Crab Shack
4711 NW Loop 410, San Antonio, TX 78229
Phone: (210) 647-4946
Phone: (210) 523-6326
Fax: (210) 523-1010
Fax: (210) 523-6326
Joes Crab Shack
Parking: Lot, Private
Bike Parking: No
Wheelchair Accessible: Yes
Cuisines: American, Take Out, Seafood
Alcohol: Beer, Full Bar, Wine
Takes Reservations: Yes
Outdoor Seating: Yes
Price Range : Average
02/16/2012Provided by Citysearch -
We recently ate at the J.C.S. in San Antonio TX NW loop 410. Sometime during the dinner our truck was broke into and robbed. We asked Manager (Britney) if there was any surrvalence of the parking lot and she said no. She also admitted that there has been NUMEROUS other robberies occuring IN THEIR PARKINGLOT!!!! She also said that Corprate denies their resquest for security. I spoke with corprate and they were VERY NON-UNDERSTANDING!!! Bascilly its ""NOT THEIR PROBLEM"". He also admitts that I was not the first person that this has happened to. They believe that it was the works of 'criminals', but with the reoccurency of this problem and the uncarring staff/corprate office...how do we know its not employees??????
Was also denied reimburstment of the expensive meal for the inconvience.....
I also have another friend who was robbed at the J.C.S. in the Quarry!!!
While having lunch, truck was broken into. Joe's manager said that it was not their problem. One of the waitresses said that it happens all the time. The thing that I took issue with was the manager's lack of any concern. I also noticed that all the employees' cars were parked in front of the door where the hostess has visibility forcing customers to park away from the door. I was already disappointed in the extremely slow service (very small tip) and then walked out to the truck with a broken window. Very disappointing experience at the Joe's Crab Shack on Hwy 410!!! I will never visit that location ever again. Police officer also said that it happens quite frequently. If you want to maintain the security of your personal property, do not visit this locaiton, day or night.