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General Info
JCPenney is one of the nation’s largest apparel and home furnishing retailers. Since 1902, we’ve been dedicated to providing our customers with unparalleled style, quality and value. Visit our JCPenney Department Store in San Antonio, TX and discover a wide assortment of national, private and exclusive brands to fit all shapes, sizes, colors and wallets.
Hours

Regular Hours

Extra Phones

TollFree: (800) 322-1189

Brands
converse, levis
Payment method
master card, visa, check, amex, discover
Location
Alamo Ranch Marketplace
Neighborhood
Far West Side
Categories
Clothing Stores, Men's Clothing, Housewares, Furniture Stores, Department Stores, Shoe Stores, Women's Clothing, Portrait Photographers, Draperies, Curtains & Window Treatments, Beauty Salons, Jewelers, Photography & Videography, Passport Photo & Visa Information & Services, Beauty Supplies & Equipment, General Merchandise, Blinds-Venetian & Vertical, Interior Designers & Decorators
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COUPONS & DEALS (6)

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Reviews

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drdoom1408

12/22/2009

Provided by Citysearch - 
Overall
ID RATHER SPEND MY MONEY AT MACY'S

WELL I RECENTLY PURCHASED A NEW HOME IN NEWLY CONSTRUCTED SUBDIVISION, LOCATED OUTSIDE 1604 N. WHICH WAS GREAT BECAUSE OF ALL ITS NEW SHOPPING CENTERS, AND RESTAURANTS. JCPENNEY AT ALAMO RANCH FALLS RIGHT INTO THE CONVIENCE OF EASY SHOPPING, WITHOUT ALL THE FUSS, AND RUCUSS IN BEING IN A MALL. I DID ALOT OF HOLIDAY SHOPPING IN NOV. AND DEC. AT ALAMO RANCH, BUT ITS GOING TO BE THE LAST. EVERYTIME I WENT TO THE JCP STORE, THEY DIDNT HAVE ENOUGH CASHIERS, OF SALES ASSOCIATES ON THE FLOOR. THE MENS DEPARTMENT WAS A TOTAL MESS, IT LOOKED MORE LIKE A ""ROSS,"" THAN A ""JCP."" I ASKED A SUPERVISOR ABOUT WHY ARENT THERE ENOUGH CASHIERS, SHE INFORMED ME THAT MANAGEMENT DIDNT SEE A NEED TO HIRE ANYMORE STAFF. I WAS UPSET TO HEAR THIS, THEY HAVE 12 REGISTERS BUT ONLY 4 CASHIERS. EVENTUALLY I SPOKE TO A YOUNG LADY, WITH LONG BLONDE HAIR, I THINK HER NAME WAS LOUISA, I THINK SHE WAS A 3RD KEY OR SOMETHING. POOR THING, DIDNT KNOW WHAT TO SAY, SHE JUST HAD A BLANK LOOK IN HER FACE, EYES STARRING INTO NOWHERE, AND HER MOUTH OPEN AS IF SHE WAS THIRSTY...POOR DEAR...SOMEONE SHOULD TELL HER TO CLOSE HER MOUTH, I DONT THINK SHE WOULD LIKE FLIES IN IT. APPARENTLY SHE COULDNT DO ANYTHING FOR ME, AND SHE REPEATED TO ME THAT HER MANAGERS, TOBIE AND I THINK DANIEL, WERE TO BUSY IN THEIR OFFICES TO HEAR MY COMPLAINTS. I MUST SAY ITS A SHAME TO HEAR THAT, AS A CUSTOMER WITH GOOD MONEY TO SPEND, THEY HAVE NO TIME TO HEAR WHO REALLY PAYS THEIR PAYCHECKS. AFTER THIS HORRIBLE EXPERIENCES, I HAVE DECIDED TO MAKE THAT EXTRA 10 MINUTE DRIVE AND SPEND MY GOOD MONEY AT MACY'S AT LA CANTERA.

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