Jacala Mexican Restaurant
606 West Ave, San Antonio, TX 78201
Fax: (210) 267-1901
Parking: Lot, Private
Bike Parking: Yes
Wheelchair Accessible: Yes
Takes Reservations: Yes
Outdoor Seating: Yes
Price Range : Below Average
No coupons available
Had Reservations. Jacala's had to set up tables for 20 plus. The food would of been good but it was cold. Service was at best poor. At first we had one waiter. He took the first drink order and did not return for 30 minutes. Then another waiter for the food order that took over 30 minutes to order. Then if anyone wanted a refill or another drink they had to wait at least 30 minutes. Then the food arrived after an hour and the waiter had no clue what had been ordered. This was over 2 1/2 hours. Then the checks arrived. What a fiasco. Most bills were wrong. They had been told that at least one person did not receive his order which the food waiter was told several times and did nothing about it. 20 plus people paying 20% gratuity for empty glasses, cold food and extremely poor service. BEWARE
12/30/2011Provided by Citysearch -
This USED TO BE a family favorite restaurant for years but the food is now just ""EH"". Jacala's has ordinary everyday Mexican food you can get at any of the 100s of other Mexican restaurants in this city. The margaritas are so-so & overpriced. We had a large group for dinner - as it's a favorite place for the guest of honor but I hope I never have to go back there again.
What made the experience worse was our server was really bad or just totally inexperienced. So much so that it necessitated a conversation with the manager. Drink orders were taken promptly but ordering dinner was another issue. When we told her we were ready to order she said ""I can't take your order because the kitchen is backed up & busy"". WHAT!!?? The manager's excuse was that several large groups arrived that they weren't expecting. Considering it was a holiday weekday - between Christmas & New Years - this seemed like a lame excuse. We had called the day before & made a reservation.
By the end of the evening we had 8 waiters but this was because we had been waiting so long we were the last customers in the place!!
09/29/2011Provided by Citysearch -
Hi: My Husband just returned from Iraq. He wanted some good Tex Mex. Looked to City Search as we normally do. Found Jacala's phone number called to ask questions about menu and pricing.
Lady who answered the phone around 4:15PM or so, was rude and not very friendly. We had the phone on speaker so that we could both deside on what we wanted to eat.
I can hear my husband being so very nice to a not so very pleasant person on the phone at Jacala. My husband stated that he was just getting back from overseas, and wanted some mexican food.
Who would have thought that the person who answered the phone at Jacala could be so very rude to a returning military person who has been overseas fighting for her freedom?
I'm seeking another place to feed my warrior for America's freedoms.
God bless you woman who answered the phone around 4:15pm
08/05/2011Provided by Citysearch -
I grew up in San Antonio and throughout my lifetime have lived all over the world; but when I come home to Texas I have to have my Jacala.
Jacala has been in business since 1949 and their food and service has ALWAYS been consistently great!! You will not find a better plate of Tex-Mex anywhere in the world. I assure you!!
I'm living in the virgin islands but will be home in a couple of weeks and Jacala will be my first stop.
LOVE YOU JACALA FAMILY!! Keep doing what your doing.....it has worked for over 60 years..... and still going strong!
01/11/2011Provided by Citysearch -
My husband and I ate at Jacala over the Christmas holidays and discovered our favorite mexican restaurant in town! We have already been back for another dose of their tasty enchiladas. We learned on our first visit the restaurant has been in business for over 60 years and is the oldest family owned mexican restaurant in San Antonio. When we entered, we were immediately greeted by one of the owners and she promptly seated us. We started off with a round of their house margaritas and some chips and queso. The server suggested some of their signature dishes and my husband, a large man, ordered the #3 platter which included 3 cheese enchiladas, rice & beans with 2 puffy tacos. Needless to say, he was full by the end of the meal! I ordered, the #4A, the 'Ladies Special' which includes 2 cheese enchiladas, rice & beans, and 1 beef puffy taco. Our dishes were delicious and service was great! A five star recommendation whenever you are in the area!!
If you are looking for a comfortable place to let your hair down and have fun on a budget, look no further. The food is fabulous and plentiful, the drinks are good and affordable and the atmosphere is lively and feels like home. You will almost always find one of the three daughters (now the owners) or the grand-daughter walking around making sure the patrons are happy!! They truly want you to feel at home.
Jacala has been serving three and four generations of loyal customers since the inception of their business in 1949. The original owner, Rudy Quinones created his own flair of recipes from his childhood memories of his hispanic family growing up in Oklahoma. It doesn't get anymore Tex/Mex than that! You cannot find another enchilada or puffy taco any where in the world that tastes like Jacala. I know, because I have traveled the world trying to find something that came a little close.........never happened.
So....if you are looking for a place to have fun, meet with friends, have a party, reception or just a romantic evening, you will love this place......and you might even see a celebrity or two.