HTS Voice And Data Systems
12918 Flagship, San Antonio, TX 78247
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HTS is one of those service businesses that can operate without supervision and oversight once they start the project. HTS has supplied 2 different systems to us in 5 years. Our New Braunfels Campus works seamlessly, functions above our expectations and is always willing to go the extra mile. Our salesman, Rene Valero, is very good at assessing our needs, getting the equipment on site, in time, and generally right on the budget. They assumed the service for us at the IH-35 Campus, here in San Antonio, and really helped us streamline our transferring, local extensions and our racking. They are masters at VOIP, work closely with us when we have a problem, and may times will solve the problem before IT guys know we even had a hiccup! They are our Telecommunications & Cabling Professionals!
Horrible customer support! Would never do business with again!! Came out to "trouble shoot a phone" asked two questions and did nothing but took the phone with them and never gave a response on how much it was going to be to fix the phone. Couple months later I called and they had no answer about the phone condition except for a $400 bill for "trouble shooting".(Brand new phone $154) They did leave a refurbished phone that cost $94.99 on the initial visit and are trying to charge $400. These people are a rip off and scam.
06/21/2010Provided by Citysearch -
I am not sure if Jobillbo has the wrong company but the experience that I had was wonderful. The salesman provided excellent customer service and the technicians that installed my phone system and computer network were courteous and helpful when I had questions. HTS is well qualified to sell, install and maintain the products and services I purchased. They were very knowledgeable of the equipment which they installed. Thank you for the Awesome Service.