An unusual and unique home concept store that allows a customer to experience the product as they wo
- General Info
- HomeWerks is an unusual home concept store with diverse and unusual offerings that allow a customer to actually experience the product as they would in their own home. We strive to not only bring best in class of products but also adhere to our mantra of energy efficient, water wise, state of the art, NO planned obsolescence, and of course beautiful. HomeWerks is structured with several departments consisting of a low volt division that encompasses security, structured wiring and home automation, audio/video, and built-in central vacuum systems for the techie. The appliance division has a rich offering of premium appliances that you won't see anywhere else! Beautiful ranges and cookers from around the world, state of the art cooktops, dishwashers, custom refrigeration, and laundry systems. See why a steam oven, induction ] cooktop or a built in coffee system may be an important addition to your lifestyle, The finest cookware, utensils and cutlery are sure to please the gourmet in all of us. We recognize that the "after the sale" experience is as important a consideration as our product mix with installation, service and warranty handled through our own in-house service department ensuring customer satisfaction. As you stroll through the store, you're sure to be asked if your want coffee from one of our super automatic coffee systems or cookies fresh baked from one of our ovens. A fun environment... you'll be amazed at all the Really Cool Stuff for the Home - where we'll make your "home work" better for you! For further assistance, please call 210 499-5760; or stop in our beautiful gallery showroom located at: 13437 San Pedro Ave. (Bitters & 281) San Antonio, Texas 78216.
- Email Business
- BBB Rating
- Outdoor Kitchen Equipment, Stainless Steel Products, Washing Machines, Freezers, Ranges, Stoves, Gas Ranges & Stoves, Ranges & Cooktops, Ice Makers, Dryers.
- Dyson, Miele, Oreck, Viking
- Payment method
- discover, mastercard, check, amex, debit, visa
- San Pedro Square
- Northeast San Antonio
- Social Links
- Other Information
Parking: Lot, Free
I stopped by this business to check out their electric cooktops, specifically their Viking 6 burner. Additionally I needed vacuum bags for my Riccar. I was told to wait....I did for 15 minutes while they took care of customers on the phone. Several customers on the phone. I guess phone customers are more important than ones in the store. I left extremely disappointed but glad I didnt buy from them as customer service is not their strong suit!!! I found my 6 burner Viking at another store in town with great customer service!!
Perhaps since this store is a Miele dealer with a showroom of all their high end appliances, purchasing a vacuum was not a priiority for them. The most appropriate vacuum for my needs was not only sold to me, the vacuum went back to the store three times for what they considered "minor" adjustments, which for such a high end vacuum that was not acceptable to me and when I reqeusted to speak to the General Manager/Owner, she was rude, not interested in listening to my concerns, which required me to contact the Miele Corporate Customer Service which had to resolve the problem. Whether it be a vacuum, or a high end Miele appliance, I highly recommend you seek out another dealer before dealing with this establishment.
Phone: (210) 899-4791
Address: 13437 San Pedro, San Antonio, TX 78216