Heard & Smith LLP
3737 Broadway St, San Antonio, TX 78209
Phone: (210) 615-9900
Heard & Smith Law Firm
Brown Jr, Chester H, JD
Smith Mark Stanton
Smith, Mark S Heard & Smith LLP
Stanton Smith, Mark, JD
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04/23/2012Provided by Citysearch -
The absolute worst experience I have ever had! I wish I had read these reviews before I retained these thieves. I have to beg and plead to receive any kind of response from them and when I do it is some kind of B.S. I talked to Social Security and they said that nothing had been done for the past 6 months...they are just sitting back and waiting to collect...not going to happen, I will be sending them a letter and firing them promptly. I have notified my local senator and they have someone looking into this firm. BIGGEST MISTAKE I EVER MADE!!!
02/21/2012Provided by Citysearch -
I am a lawyer and founding partner at Heard & Smith. I have read and reviewed Ms. Crosby's comments titled 'Fired!' and although I cannot talk about a past client's case (that is confidential), I can offer a general response to her concerns.
Each day over 100 people come to work at Heard & Smith and work hard fighting for our client's rights. We know Social Security is quick to deny, and that our clients all need experienced help to have a fair chance. Social Security's own numbers show that those with representation are more likely to win their benefits. We help thousands of people every year win their benefits.
We care about our clients, each month we represent hundreds of people in their disability hearings before Social Security judges. We are proud that our hard work is rewarded every day in the form of referrals of new clients from our current & past clients.
From what Ms. Crosby has mentioned she had a difficult experience working with us, for which I apologize. We want all of our clients to trust that we are doing our best, and we hope to hear from them if they ever have doubts. Please escalate a concern to a manager if you have one, we'll work hard to quickly resolve any complaint.
Our experience and dedication does more than satisfy most of our clients - we usually earn their trust. If you choose to work with Heard & Smith we will not disappoint, you can trust in us to help you win the benefits you are entitled to.
08/05/2011Provided by Citysearch -
I hired this law firm about 7 months ago, To represent me in a Social Security Disability case. I had try to make this claim by myself. I was on my last appeal. I thought it was in my best interest to now hire an attorney if I want any chance in winning my case. I finally get a court date, After waiting for a year. I call within a few days of notification to make sure they have my court date and were ready to go to bat for me. They claimed they never received the notification. So the judge had to be notified. The judge granted me a postponement and made it clear this will not happen again. Great they pissed of the judge right off the bat. Our first telephone interview for intake they were at least an hour late calling. Their excuse an advocate called in. After the intake I had to call back and verify some info. Oh, that advocate no longer works here. Who are you again? I send them paper work that they need me to fill out. Hey we got this page but I am not sure where the letter is that I told them was also in enclosed in the same envelope. Where the hell the letter go? I have done all their paperwork for them. Supplied them with all the medical records that i have obtained and are complete. I get a new advocate each time I call. And nobody knows what the hell is going on. Ask them to sum up for me what they have done for my case. Guess what? They cant. I am pissed. Attorneys you will be receiving a certified letter stating why I am terminating their services. Teresa Crosby
06/08/2011Provided by Citysearch -
I am one of the lawyers mentioned in “Rodeoqueen’s” review posted on 08/21/08. As with all things in life, there is another side to this story. Rodeoqueen and her sister were the opposing parties in this matter and lost the case. Naturally, they did not like us -- we were the opposing lawyers. We won the case for our client. As lawyers, we are used to seeing anger and resentment when we defeat the other side in court.
Rodeoqueen and her sister challenged every action our client, the executor, took in the estate – from the very first hearing to the very last – even the smallest issue was opposed. Had they not opposed every proceeding, expenses could have been drastically reduced. As we do with all of our clients, we represented our client in this case effectively and zealously. The Court ruled in our client's favor, she received the inheritance that she was entitled to receive and she has not stopped thanking us.
03/30/2011Provided by Citysearch -
Do Not,I repeat, Do Not choose this firm,if you are looking for competent representation.It was a comedy of errors,but I wasn't laughing.I spent almost three years trying to get my disability compensation,and had 3 lawyers,one quit the firm,I spent endless hours helping them get everything straight,etc.,etc.,and now,since it wasn't approved,and they aren't getting paid,they are rude,and unresponsive.I requested a call from John Heard,and never got it.Therefore,beware,and choose someone else,before you get screwed like I did.
You have been warned. Stay the hell away from Mark Smith and Clayton Mankser. These two charged my mothers estate over $17,000 and did nothing. They got two of my mothers properties condemned because they did not meet with the city. They charged the estate for services they did not perform. They created anomosity between my sister and I so they could steal from us. They will bill you for every phone call down to the penny. They dragged my probate case out for almost a year and a half now and it is still going on. My mothers probate was a simple case and could have been handled in a few months. Every attorney I called to represent me said to talk to my sister to get them off of the case because they are snakes.
I am warning you now......STAY AWAY. It is attorneys like them that give attorneys a bad name. They will have you and your siblings fighting each other while they laugh all the way to the bank.