Hair Studio SonterraAdd to Favorites
1202 E Sonterra BlvdSan Antonio, TX 78258Map & Directions
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|Wed - Thu:|
|Fri - Sat:|
Professional Beauty Association
Wheelchair Accessible: Yes
Bike Parking: No
Parking: Lot, Private
I travel 225 miles just to have my hair cut and highlights done at Hair Studio! They are so very professional and the salon is very nice! Debbie does an excellent job cutting my short, thin hair. Makes it look very good. Melissa does my highlights and she is a doll! She is so very helpful, professional and soothing. I say that because at all the other salons I have been to I end up having to sit and listen to the staff gripe about where they work, their home life, their night life, divorce, etc.....Sorry, but that is NOT a relaxing situation. I don't want to hear that! It is not like that here. So relaxing and I feel so much better when I leave! Great place!! My husband even goes as well!
03/31/2012Provided by Citysearch -
Where do I start... I was fortunate enough that the receptionist that answered the phone that morning told me that Yvonne could see me. I called because I had a horrible experience with a stylist that colored/highlighted my hair on Saturday. No need to go into all of that. The important thing is that Yvonne effortlessly brought my hair back to its natural tone and color, and made it look better than it has in a long time! I felt so comfortable from the moment I walked into the salon. I had a great time and cannot wait for my next appointment.. I received quite a few compliments at the office this week and am so happy knowing that I don't have to worry about finding a great stylist anymore. I really can't rave enough!
02/24/2012Provided by Citysearch -
Greetings. Let me begin by saying ""WOW!"" I can't begin to tell you how much I love my Ombre highlights by Patricia. Before I booked my appointment, I knew that I wanted Ombre highlights, but had read the horror stories about hairstylist who say they know how to create this style and they come out looking a hot mess. Well, after careful research, I found Hair Studio Sonterra. From the moment I walked in the door, everyone was very friendly and offered me something to drink and wanted to make sure that I was comfortable. Patricia was, needless to say, AWESOME. For those of you who are thinking about getting Ombre highlights, it's a very long process, especially if you have long, thick hair like myself. Anyhow, she was very patient with me throughout the whole process. Bonus... they even sent me home with a free candle! Thanks again! You definitely have a life-long customer.
02/19/2012Provided by Citysearch -
Today I went in for a hair cut and I was THINKING about coloring it. I have never had my hair colored before so I was very nervous. I spoke with Mary about it and she was amazing, we talked about whether I should color my hair completely or just do highlights. She brought out all of the colors that she thought would look good on me. We finally decided and then we moved onto the cut. I explained to her what I was looking for and she did exactly that. It took her about 2 hours, because I have so much hair, but she was extremely nice the WHOLE time! When it was all done I had highlights for the first time and nice layered hair cut. I LOVE it! This was the first time that I sat in a stylist's chair and smiled the whole time! I can't wait to see her again!
02/11/2012Provided by Citysearch -
I've been to this salon before and was happy with the service I received from Lauren. This time, I was very dissatisfied with the service I received from Melissa.
I called to set up an appointment with Lauren but was offered one with Melissa, whom I hav read positive reviews of, so I took it. I came in for color and a simple cut. Melissa sat with me and asked what I was looking for then said very little after that. I pretty much sat quietly in my chair the entir time. However, she was nice enough to offer me the weekday special that I asked about when I called even though she never really offers it because she's a master stylist. The ""deal"" was only $20 off what she normally charges.
After a very dull and rather boring experience, I came out with a color that was just fine. The cut was shorter than I wanted, and the way she styled it was horrible. Literally, I was embarrassed to walk out of there. Melissa told me not to wash it for two days but I had no choice but to wash it as soon as I got home and re-style it myself. I felt like it was such a waste of $200. I thought I found a trust-worthy salon but now i am too nervous to ever go back. :(
Update: I must acknowledge how nice the salon was in acknowledging my dissatisfaction upon reading my review. I think they handled this situation with respect and integrity. It made me believe they deserve another chance.
02/04/2012Provided by Citysearch -
I recently had an obligation suddenly arise at which I needed to look good. Although it was her day off, Elsa came to the salon and spent hours doing my eyelashes, coloring my hair and giving me a new style. It made such a difference in the meeting the next day. Even the opposition told me that I looked great, and I am convinced that the extra bit of confidence that my appearance gave me allowed me to perform better and gain an advantageous over the other party. I cannot thank Elsa enough, and appreciate that she would forgo her own time off to help a client. She is simply the best!
10/01/2011Provided by Citysearch -
I have had three haircuts here and will not go anywhere else. The entire staff is friendly, accomodating and extremely talented. Each time I have been, a different person has cut my hair, and each time without fail, they did a stellar job. The products they use are wonderful as well......LOVE the Keratase hair products!!!
Pros: Talented staff of professionals
08/06/2011Provided by Citysearch -
First of all, let me just say how happy I am that you can make appointments online and get a prompt email reply from Hair Studio Sonterra! I have a toddler and find it difficult to sneak away during the day to make phone calls, so this is especially convenient for me! Anyway....
I cannot say enough good things about this salon! First of all, everyone who works here is so nice! From the minute you walk in the door, they are very accommodating and make sure you are comfortable during your time in the salon, from start to finish. My first experience at the salon was with Cheri. She was very nice and went above and beyond to attempt a coloring technique on my hair that she had never done before (with some assistance from Lauren, who was also very nice and helpful!) In the end, I was unhappy with the results -- not because of any mistakes on Cheri's part, the color just wasn't as light as I had been wanting. I emailed the salon (after hours, on a Friday evening) asking if my color could be fixed and received a response within hours, scheduling me for a new appointment the next morning! They were so amazing about the whole situation! They didn't make me feel guilty for having my hair done again, for free, and they even gave me some goodies for my trouble (though I wouldn't call it trouble at all!) This time my stylist was Lisa and she was amazing! She was very friendly and made sure my hair ended up exactly like I wanted. I could not be happier with the whole experience and would absolutely recommend this salon to anyone!
07/07/2011Provided by Citysearch -
I'm in constant pursuit of finding ""the salon"" that will make me come back for more, and I believe it's just ended. I left Studio Sonterra in love with my hair for the first time in a long time. I went in there desperately wanting to fix my color but with no idea of what I wanted as the end result and open to suggestions. Lauren was awesome! She is excellent with color. Before we started she talked with and explained what she thought would look best and the process involved. My hair looks healthy and the color looks completely natural. So after Lauren is done with color then I got a cut from Debbie Jo who is also very talented. It's a quiet and comfortable salon with a modern look. I spent the better part of my afternoon at the salon and it was very pleasant and relaxing experience. Another thing that I wasn't expecting was how nice everyone was. Even the other customers were friendly and quick to smile. Oh, and the prices aren't that bad either. I'm definitely going back and if the experience the second time is as good as the first I'll be making this salon my one and only.
07/06/2011Provided by Citysearch -
I've been going to the Hair studio for approximately 2 years now so you can imagine my total disgust at how rude they were when I walked in for my appointment which was scheduled for 2pm. I gave the girl at the front my name and she said Lisa would be right with me. I sat down and in walks a little teenage girl and says, ""I just called a few minutes ago for me and my two sisters. You guys said you could fit us right in."" Of course I'm not concerned because I just figure they're going to see another stylist. I couldn't have been more wrong.
Lisa comes out, not saying anything to me and says, ""I can take you all now."" Are you kidding me! Three haircuts before mine and I had an appointment booked for 10 weeks, since my last appointment. Of course the woman at the front doesn't say a thing to me either. I go up and see what is going on and she says well my assistant is going to get you started.
So this assistant comes up and says we we're going to give you a complementary deep conditioning treatment, which I don't need. She says they are running a little behind. Of course you are, you just took three walk-ins during my appointment slot! Are you kidding me?!!!!
Bottom line, appointments mean nothing here. They will just put a walk-in during your time and figure that you don't care. Probably the worst customer service I have experienced in a long time. Nobody even apologized. Let's just say I would never recommend this place.
06/17/2011Provided by Citysearch -
I drive about 30 min to get to Hair Studio Sonterra, I truly love it. The welcoming feel of the Salon and the staff is great, but I love my stylist Mary and would drive a hour for her!! I've lived in Houston and Dallas for many years and have had various stylists. I'm a very meticulous about my hair color, Mary is fabulous with color and gets it right every time!! I've been cursed with curly hair but recently Lisa changed all that, she introduced me to Keratin Treatment ....My hair is amazing, healthy, shiny and straight everyday! I think I'll never go to curly again.
06/14/2011Provided by Citysearch -
I have been searching for a salon in San Antonio as I have just moved here. I read reviews on citysearch to find a great salon that everyone was buzzing about. I ran across Hair Studio Sonterra and saw some great reviews. So, I decided to try them out.
I called to make an appointment and the young lady that answered the phone was very nice, and I told her what I needed done. She immediately told me that Debbie was the best for that. She told me that I would be double booked (highlights/hair color processing on another client while my hair was cut) but Debbie works fast and would spend the time with me since I am a new client. I expressed concern that I did not want to be rushed and the receptionist assured me that she would not. So, I booked an appointment. I got there at the time I was supposed to and the salon looked great. I was expecting a pleasant experience. I sat there for 23 minutes before Debbie came and got me. I was not too mad. Then she cut on my hair for literally 3-4 minutes and said ok this looks great. I told her it looked the same as when I came in. Right there, I noticed she was rushing and prided herself on being fast...also, trying to get back to her highlight/color client. She then started cutting on my hair more. It looked better but she kept saying this looks good and spins me around as if she was wanting me to leave. I wanted to see the back of my hair and she provided the mirror and I noticed that my neckline was not even at all. I pointed it out and she said ""oh, I didn't even check that"" and laughed. Again, shows she was rushing me out of her chair. By this time, I was just irritated. My hair looked a little better than when I came in but not perfection like my old stylist. She was hesitant to even styling my hair. She acted like it inconvenienced her. She did not even wash my hair when I got there or when I left. I am use to high end salons washing your hair when you get there and when you leave. The prices did not scare me...I pay more at other places, however, for what you get it still is not worth it. To top everything off, when I left she barely said bye let alone a thank you for coming in etc... as she was walking down the hall to her other client. She was not personable at all and showed that other clients were more important than me.
It seems as if most salons I have been into in the San Antonio area have lost customer service mentality and quality of work. This salon was very friendly as far as the receptionist goes and is a nice looking salon; however, when your stylists do not do quality work and are not very personable/friendly....it will hurt the business. My salon search continues......
05/24/2011Provided by Citysearch -
I have been going to see Jen for several years at Hair Studio Sonterra. I am currently getting extentions and color. Jen has always been accommodating to my specific needs and personality while at the same time giving her own input. Her professionalism, technique, and personality cannot be matched. I would confidently recommend her to anyone, whether it be for simple hair cut/style or for a dramatic change.
05/16/2011Provided by Citysearch -
I have been going to Hair Studio of Sonterra now for a couple of months. My services is always outstanding, I think the prices are reasonable compared to other salons in the area. After all if you want quality, you should pay for it. It is what sets one studio apart from another. I currently get eyelash extensions at the salon, and Elsa is awesome. Even when I go to the doctor's office, the girls compliment me on my eyes and have no idea they are extensions. The work is flawless, and it makes me feel very special. All of the girls know me by name and always take time to catch up on my family with me. Even though I currently get my hair done elsewhere, I have had product advice, color advice, style advice that I follow and to me it is obvious they know their business. If I do lose my current stylist, I will absolutely trust my hair to the Hair Studio. Please keep up the great work.
05/14/2011Provided by Citysearch -
My extensions were done by Shelli, and all I can say is that I'm a true fan! I've had hair extensions and highlights previously done, and I was always left feeling ""is this the way they're supposed to look?"" And when you pay good money, for such a time consuming service, that's definitely not how you want to feel!!!!
Shelli worked with me on matching color, texture, and making sure that absolutely no damage would be done to my own hair.... She is not only fast, but very precise and accurate!!
Well, my hair looks awesome, and I am a true believer in her expertise and skills. Just wished I'd found her sooner, but now that I have I'm not going anywhere!!
I highly recommend this talented ""hair artist"" and Studio Sonterra - their work speaks for itself!
04/22/2011Provided by Citysearch -
My 20-year high school reunion was coming up and had not had my hair cut or colored professionally in over six months. When I called for an appointment I explained that in the past I have had bad experiences with stylists who were a bit scissor happy and who did not listen to or do what I had asked they do with my hair. After discussing with me my hair needs Melissa was recommended and an appointment arranged.
I arrived a little early for my appointment, and was promptly greeted when I walked in the door. Everyone was very attentive. I didn't have to wait more than 2-3 minutes before Melissa introduced herself to me and took me to her work area. She spent some time looking at photos I had brought with me and listening to what I had in mind for my hair. She made some suggestions and brought a sample board of the hair colors from which I had to choose. Melissa and I finally decided on the best color for my skin tone, and she convinced me that the cut I already had was a good style for my face, but it needed to be shaped and the lines defined. She listened to my concerns about prior experiences and did everything I asked her to do.
Melissa and I have similar personalities, so we talked the majority of the time, except when I was looking through books of hairstyles. We laughed at some of them together, because frankly, some were ridiculous. I pointed out styles I liked and she would explain why they would or would not work with my hair. I couldn’t have hand-picked a more perfect stylist match for me if I had done it myself. She knew exactly what I wanted and did it. The color turned out a bit light, but that was because I asked her to put some blonde highlights in it. I really like how it turned out, though and I am happy with the color. I can always go a bit darker next time I come in if I decide to do so.
The cut is awesome and even going into the fourth week since my visit, my hair still looks great. It amazes me how much easier it is to style my hair when I have a GOOD cut! I most definitely will be returning. After 10 years, I finally found someone who does my hair the way I ask them to. I am just as pleased with the results today, almost four weeks after the cut and color, as the day it was done.
Melissa did a spectacular job on my hair and I looked great at the reunion. I owe her BIG time and she will definitely be getting my repeat business!
04/16/2011Provided by Citysearch -
I have been a client of the Studio for a number of years. During that time I tried a few other salons in the area and everytime I come back to the Hair Studio. The staff has always been friendly and accomodating, and the stylists know their color. Over time I have had the pleasure of having Yvonne, Melissa and recently Lisa do my color and highlights. Everytime it has turned out exceptional. The price is upper end, but so is the quality of service and results.
04/14/2011Provided by Citysearch -
Based on their reviews ( which had to have been placed by their own staff ! ), I went to have eyelash extensions placed. I had them in the past, so I know what to expect.
They were Horrible.
First off, they started falling out within 24 hours, with my own eyelashes, leaving holes on my bottom lash line.
Secondly, they looked very fake, were heavy, and made my upper lids look droopy !
Elva, who claims that she is the best around - ha ha - stating she should have been a brain surgeon (far jump, don't you think ?) seems to have no idea of natural improvement, but seems to favor the unattractive, fake look.
I wouldn't recommend them to anyone.It took her three torturous hours to place them.
At a cost of $ 350.00, they expect a tip ;
here it is : stop doing eyelash extension and destroying people for several months, until their lashes grow back in. This was the worst cosmetic experience ever !