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Golden Phoenix Restaurant

(18 Reviews)

9323 Perrin Beitel Rd Ste 101, San Antonio, TX 78217

(210) 590-8448

CLOSED NOW
Today: 11:00 am - 10:00 pm
Tomorrow: 11:00 am - 10:00 pm
26
YEARS
IN BUSINESS
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Hours

Regular Hours

Extra Phones

Phone: (210) 590-9440

Primary Phone: (210) 946-8080

Fax: (210) 590-9440

Fax: (210) 590-8448

Payment method
discover, visa, mastercard, amex
Price Range
$
Neighborhood
Northeast San Antonio
Categories
Chinese Restaurants, Take Out Restaurants, Family Style Restaurants, Restaurants
Other Information

Parking: Lot, Private

Wi-Fi: No

Bike Parking: No

Attire: Casual

Good For Groups: Yes

Good for Kids: Yes

Wheelchair Accessible: Yes

Take Out: Yes

Cuisines: Asian, Family Style, Take Out, Chinese

Alcohol: Beer, Wine

Takes Reservations: No

Outdoor Seating: No

Price Range : Below Average

COUPONS & DEALS

No coupons available

Reviews

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Loa B.

11/14/2013

Overall
Not my favorite

Not the same anymore they changed the recipes. Service not as good as it used to be. I will not be going back.

Rosie P.

08/31/2013

Overall
Leona

The food here is good . It's the best I've had but this so call manager Leona one time cleaned out a table and picked up a while plate of lemon wedges that were left by who ever was eating at that table and instead of her throwing them away she turned around and went to place them back in the buffet line !!! Like really she's the manager !!!! Who does that ??? Ain't no telling what the people who left those lemons behind did to those lemons !!! After that day I haven't gone back but man do I miss that food ...

anminal

07/13/2011

Provided by Citysearch - 
Overall
The manager is good and very helpful

I like the Golden Phoenix, the manager, Lorena, puts up with a lot from the customers and the employees. I take my family to the restaurant as I know the manager takes care of the food, keeps it fresh and taste good.

born.n.raisedsa

08/18/2010

Overall
OUTRAGEOUS!!!

I agree totally with the previous reviews! We loved this place, we went once a month and were always more than happy. We went in last week after a hiatus and were horrified!! Besides the food descriptions previous, the tea we were brought literally smelled like it came from a stagnant slew with a corpse in it. We couldn't get out of there fast enough!!! Did I mention to bring some lubricant for the amount you're going to pay for this pig slop??

littlelu46

09/05/2009

Overall
Not like it used to be

Since they have new mgmt the food is not as good. It used to be absolutely delicious. I don't go her anymore.

Tibi

06/05/2009

Provided by Citysearch - 
Overall
Good Food: TheWorst Customer Service Ever

I took my friend visiting from Panama to eat at Golden Pheonix. When it came time to pay my ticket, the manager rudely refused to believe the credit card I was using to pay was mine. Further more she created a scene as I was providing my business card and driver liscence to prove the card is my own business credit card.

inhocsigno

11/12/2008

Provided by Citysearch - 
Overall
bland chinese food and mainly store bought american foods

My family used to go almost every Sunday after mass and besides the long wait standing outside we loved it! However, since they sold it the food has gone downhill..

oh and my last visit i was in the restroom and saw a busboy and older man in the toilet stall [theres only one closed stall in the restroom] and 98% sure they were doing promiscuous things..I told the manager and she insisted that I was lying..I even pointed the busboy out and everything...
I am not anti-gay, I just don't think that should be happening there..especially with an employee and since its a FAMILY restaurant..
that was my last time EVER going there..

LAW47

09/13/2008

Provided by Citysearch - 
Overall
Golden Phoenix, not golden any more

We had not been to Golden Phoenix in awhile, and decide to go tonight. Well we should have thought about it twice. It will be the last time they get my money. The food was horrible, no flavor. All the dishes we use to love are no longer on the buffet, no more General Joe's Chicken, no more Teryaki chicken, no more Shrimp dishes, like Wonderful shrimp. more than half of the food was Previously frozen american food. If I had wanted American food I would have went to a place that has good American food, not out of a box or a bag. The Chinese food was horrible, one dish had imitation crab meat and celery and carrots with mayonaise and was heated no other seasoningsand the called it baked seafood. When I ask what happened to all the chinese dishes they said to come back at lunch, monday thru friday or I should have ordered off the menu, hint: they have a menu? had been going there 6 years and never been offered a menu. The service was horrible, ask for hot mustard and duck sauce and got hot mustard no duck sauce ( trying to hide the flavor of bad food). When I ask the waitress what happened to all the chinese dishes on the buffet she pointed to the buffet and said Chinese food. needless to say We will not be going back and I would suggest going to Schewans in UC, they have great General Joe's Chicken.

BillyR1962

08/07/2008

Provided by Citysearch - 
Overall
New ownership ruined this place

My family and I loved this place at one time. We loved especially when the elderly gentleman/owner hovered around the place ensuring all was well but since the place was sold it went downhill very fast. We visited the place on three occasions since the sale and I'm beginning to wonder if some organized commemorate bought the place out and turned it into a generic place.
This restaurant used to win the ""peoples choice award"" however, the last visit we notice not too many people around. The food items on the buffet were very old and overcooked, some items had a kinda ""slim"" feel to it and we left kinda early. Even my 4 year old commented that he didn't like the place any more.
To all those who loved the place in the past and are searching for another place to get your Chinese fix please find a way to post Any places you find.

trumpetguru

02/11/2008

Provided by Citysearch - 
Overall
Change of Management is not a good thing

I have been eating at the Golden Phoenix since summer of 2003. I have always enjoyed their cheerful service, good food, and wide variety. However, in the fall of 2007, they had a change of management and since then I have been VERY disappointed. The food is still good, but details are sloppy.

I have asked for no onions in my food only to find onions. I have asked for chicken fried rice and get shrimp fried rice. Twice now they have forgotten certain add ons such as lemon sauce for lemon chicken or the sweet and sour sauce for sweet and sour pork. They even still have a Christmas tree up with decorations and fake presents (Feb 08). That has little to do with food, but shows as an example that they are letting the details suffer. They have hired new people and I find them cold and distant. Several of them were whispering in Chinese and gesturing at me repeatedly. I got the feeling that the conversation was not in my favor.

Gone are the days of warmth and making sure the customer is satisfied. The change in management has ensured that the Golden Phoenix is condemned to the ordinary. It is now officially declining and I'm stuck trying to find someone to replace my favorite chinese food place.

z3power

03/17/2007

Provided by Citysearch - 
Overall
Very Good Business Chinese Buffett in SA

The buffett is very good and fresh - though not always authentic Chinese :)
Service is very quick.

If you are in need of a good buiness lunch and want Chinese Buffett, go here.
If you want a relax sit down for lunch, not here.

I would recommend this place for my friends and family.

orangeclover

09/04/2006

Provided by Citysearch - 
Overall
Terrific family restaurant, but be aware of service!

With today's inflation, ur dollar may not stretch as far as u want. Golden Phoenix IS the place 2 go if you crave seafood, chinese, sushi AND stake
This is a family style restaurant, great value for your dollar (8.99 for unlimit cocktail shirmp, crab, stake and chinese!?). But i did saw wedding/baby showers, fare well party, and anniversery/graduation parties held in their in door patio.
My favorite is their rangoon /w sweet and sour sauce, give it a try if you haven't, all my friends got hooked! The stake was surprisingly tender, co co shrimp is a must have when it's fresh. Green bean and chicken wing r my favorites 2. Who say chcken wings has to be buffalo style!? Their hot&sour soup w/those crisyp things put other chinese restaurants' to shame!
I grew up eating there, although i've tried their competitors', i always come back to here. You will be surprise to see how many awards they receive and how many famous people dined and sign there. They also give out pretty calendars after before christmas.
5 or 6 is the best time to enjoy seafood dinner. The service depends on ur luck. We've had one rude hostess(dunno name, but short w/long, beautiful hair, always in black?) throws the utensils on table when we ask to sit at different table. my friend even saw her cussed at another pretty long hair asian girl in the middle of restaurant years ago!
There's also one waitress i stay away from. Grace was our server once, we enjoyed her service until we paid w/credit card. Instead of set the tray on table, she held my boyfriend's credit card like hostage, point 2 tip area & tells him 'total & sign'. We alwasy leave tip in cash, so when she saw the 0 in tip secion, she snags&crumble the slip, took off like a storm!
We've never experience such rude host/waitress! After we address the issue, i still hear frequent complaints from people. Does owner take actions to all those complaints!?

txsandy1

08/08/2006

Provided by Citysearch - 
Overall
Great customer service

Golden Phoenix has great food I think they need to serve more vegies dishes, and more healthier dishes. I do enjoy the grilled vegies, and broccli but the cheese should be on the side. Less fried entrees. I enjoy all of it but I am trying to eat healthier.
Restaurant is not as clean as I would like to see.
It is still my favorite Asian restaurant to eat. I give it a 9 1/2.

thomastisme

05/19/2006

Provided by Citysearch - 
Overall
Former Garden Spot turned Weed Patch

Went back after year absence to former favorite restaurant and it Simply was not worth the trouble. Sushi was warm and wilted, food bland. Complained but no one was too concerned as long as we paid. So we Paid and Left Hungry. Management team just gave up. Too much competetion within 6 Miles and believe me it's worth your time to travel the extra distance to another restaurant.

marcozaga2000

03/04/2005

Provided by Citysearch - 
Overall
Excelent!!!

I love coconut shrimp, shrimp cocktail, sweet and sour chcken , grat steaks!!!
Its the number 1 Buffet.

tillieann

02/19/2004

Provided by Citysearch - 
Overall
Quite good

Although this busy joint is no where near romantic, you will however find quite a selection of goodies.
They aren't skimpy with their seafoods, and you will find crab legs, peel and eat shrimp, as well as plenty of seafood dishes, and chunky meat dishes.
However from the vegetarian/vegan perspective, the regular buffet seems a little scarce, offering only spring rolls, lo mein, and green beans.
HOWEVER, they do offer sushi on their buffet. I am a big fan of sushi, and i have sampled many places. They did have really great sushi before they got their steak grill...but now the sushi has gone downhill by far.
The price was in the area of $8, but they hiked it up to more than $12 since they added steak.
Go try it, then roll yourself home. Meat eaters say the steak is good.

dia102195

09/03/2002

Provided by Citysearch - 
Overall
Fantastic all around

Excellent quality food for the price. They have a all you can eat buffet, and a ""a la carte menu"". Almost all chinese staff renders the place to be a true chinese experience. They do speak english by the way... =)The owner makes sure all his patrons are satisfied, a true personal touch, unseen nowadays. A MUST experience.

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