10718 Potranco Rd, San Antonio, TX 78251
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My name is Angelina Jackson, an Enterprise customer since the early 90s and will continue to do so because of their (Josh Anderson, Lee, Gadiel & others) excellent accommodation, service and extreme helpfulness to my spouse and I. We are sad that Lee and Gadiel had moved to another department, but Josh makes up for it. He's very professional always made sure I was taken care of even when he wasn't there. I will sorely miss him when he leaves. I read one of the reviews, sometimes when their (Enterprise) phone keeps ringing, that means the employees are outside giving a thorough check on the vehicle they are about to rent out. I've witnessed it several times while I was there. It's not because they are ignoring customers calls. They are busy accommodating impatient, rude customers. I feel for the employees such as Josh and others because I know how rude and mean some of the customers can get. In conclusion, I have rented from other rental companies, but Enterprise has the best policies, EMPLOYEES, although I had experienced some rudeness from one employee (she' no longer there, thank God.). But remember, I have been renting from them since the early 90s. As I have stated, Enterprise and its employees like Josh provided me and my spouse great service that is why we have rented vehicles from them once and sometimes twice in a month since the early 90s. What can I say, they are very friendly, accommodating, professional that you wouldn't find at any other rental car company. Keep up the good work Josh and the rest of the crew!
My experience was nothing but more then pleasing with Enterprise on Potranco & also where it was more convenient in getting to my own personal car from the mechanic where I returned the rental at their SW Military Rd. location. Everyone was very nice, helpful & went above & beyond to make sure I was totally satisfied.
the phone has been ringing now for 3 minutes with no answer. try to reach the music/tv dept. cannot find another listing make that 4 minutes now. the phone just hung up on me. You would think there would be someone there at noon. This does not even rate a star since I can't get an answer.