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BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Extra Phones

Phone: (210) 775-2044

Primary Phone: (210) 645-4111

Phone: (210) 674-4406

Phone: (210) 645-4111

Brands
cremation, funerals
Payment method
amex, discover, master card, visa, all major credit cards, diners club
Neighborhoods
United Westwood, Far West Side
AKA

Castle Ridge Florist

Castle Ridge Mortuary LP

Castle Ridge Funeral Home

Other Email

Categories
Funeral Directors, Crematories, Funeral Planning, Cemeteries, Funeral Supplies & Services

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Reviews

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Thelegendary S.

12/09/2014

Overall

Castle Ridge Mortuary

8008 W. Military RD.

San Antonio, Texas, 78201

September 24, 2014

Anna,

My Grandfather John Henry use to say, “It is fair worse being treated as a Ni**er, than to be called one”. He also instructed me to not become indignant, demote myself to acts of physical altercations, or allow said individual who is treating me as a Ni**er to get the best of me. Instead to use the negativity to progress positively toward learning a life lesson, to propel forward. The purpose of this letter is to actually thank you, for treating me as a Ni**er. I thank you because you are the main reason why I decided to achieve two college degrees simultaneously, acquire numerous certifications, and professional licenses. Every time I wanted to give up, was too tired to study, or became frustrated. I thought of you, and found the strength to continue. Anna, upon your non-introduction at Castle Ridge Mortuary, you were/are hailed as the most hated individual to have ever worked there. However, I tried my best to include you, speak to you, associate with you, and even gave you the benefit of the doubt in spite of the masses distaste for you. Anna, you chastised me as if I was a child, directly before a marketing presentation. I've asked you several times to not speak to me, as if I were stupid. You refuse to answer my calls or texts from my personal phone. Thus causing me to call you from the office phone, or having a Funeral Director contact you on my behalf. You literally micro-manage my Grief Sessions, trying to find fault where none to be found. The most remembered memory I will never forget of you, is how you incited the horrific verbal exchange, and walkout of Ricardo Sanchez. The day before I was fired as the Marketing Coordinator you falsely informed him, that I was not willing to work with you, was asking you personal information about yourself, and was not properly doing my job. I HATED you, absolutely hated you. In addition, I realized that you were indeed treating me as a Ni**er. I have/am/will reference my encounters with you, in my community, social circles, church, family, and friends. Hopefully, the story of Anna Campos will inspire them to excel in life, and not succumb to temporary anger. I no longer hate you, because of the early childhood teachings from my grandfather. As I transition to my new direction in life, I am grateful for you. I have secured an optimum job position, relocation, respect, admiration, and most importantly I am not treated as a Ni**er. Anna, your penance in life is that you have made yourself an “island” an unreachable, unlovable, unobtainable, cold, secluded, isolated, and dismal island of pure utter sadness. I honestly would not wish this life on my worst enemy, not even you. This is your life, you chose it, and will remain in this fashion until the bitter end. I have taught my clients that the dead do not speak. Meaning their legacy depends on the words of others. Your legacy of recollection from me is, that you were one of the ones who treated me as a Ni**er. The person who challenged my ability to control my emotions, enhanced my intellect, and as a reflective to use throughout life as a directive to progress in spite of negativity and I thank you.

Sincerely,

Will Steen

Gail A.

09/23/2014

Overall

HORRIBLE to deal with--would not honor their contract. Was told if total funeral wasn't paid for up front, it would have to be rescheduled at a different time. The family is waiting for VA benefits to help pay for the funeral. Basically they held the body hostage until it was paid for with our credit card. Person died August 29th and family is still waiting for death certificates. I give them 0 ZERO stars for a rating.

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