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General Info
Welcome, Austin Highway Vacuum Center in San Antonio offers the highest quality vacuum cleaners, vacuum cleaner repair, service and vacuum supplies such as belts, bags and more for over 25 years! We offer a large variety of products that are designed to clean, sanitize, protect and maintain your living areas and possessions.Quality products are essential to a safe and clean living environment, which is why 95% of what we offer is manufactured in the United States. The level of quality we provide ensures that your residential and commercial needs are met with the best cleaning products available.Austin Highway Vacuum Center has been established in the same location for over 25 years. Our courteous staff are experts in the vacuum cleaning industry, with a level of customer satisfaction to match. We pride ourselves in providing customer service and satisfaction that exceeds expectations. We are proud to have established relations with our customers on a first name basis, and now provide service to their children, grandchildren- all of the family.
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

SunClosed

Services/Products
  • Parts
  • Sales
Brands
Dyson, Hoover, Kirby, Oreck, Riccar
Payment method
amex, visa, all major credit cards, mastercard, discover
Neighborhoods
Terrell Heights, Uptown Broadway
Other Email

Categories
Vacuum Cleaners-Household-Dealers, Vacuum Equipment & Systems, Vacuum Cleaners-Wholesale & Manufacturers, Vacuum Cleaning Systems
Other Information

Parking: Lot, Free

Wheelchair Accessible: Yes

COUPONS & DEALS

No coupons available

Reviews

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April H.

10/11/2013

Overall

I got Replacement bags and a belt for my KIRBY. This in the cleanest vacuum store I have ever seen and NICE people!

steve1013

10/25/2011

Provided by Citysearch - 
Overall
CLEAN SHOP, EXCELLENT SERVICE

My wife and I were looking for a vacuum because we put new carpet down in the house and we needed one. I heard about this place through my mother.
We decided on a Riccar Vacuum cleaner and we have been very satisfied.
The staff there was friendly and very knowledgeable. I would recommend this store to anyone.

ogarcia1549

08/31/2011

Provided by Citysearch - 
Overall
You want to be called a B@#$& as you exit?

My Eureka vacuum had a piece broken by where the roller is and I was referred to this business to get it fixed. After a month of waiting we were called to pick it up. Excited to have my vacuum I didn't noticed that the hose in the back was missing. My husband decides to take it back the next day. The staff was very apologetic and put in a hose. When my husband brings it to me I noticed that the hose was clear and that it had dirt encrusted throughout the hose, it wasn't the original vacuum. We took it back together this time and we find the owner there in which he states "" I'm just the owner I don't know what happens in the shop"". I tell him what the condition of my product should be because it broke a few months into using it. He says"" what do you expect from Walmart products?"" I tell him"" if i wanted second hand crap I would buy it"" . He said ""I don't put second hand crap in my business"". In return I responded ""You just said that you don't know what goes on in your business, I want my vacuum back with the original piece "". I then walked out and as I reached for the door, He commented (pretty loud) ""YOU B!#$& "". I heard something being thrown after that. I'd like to warn everyone who does business here, to look out for the rude owner with no customer service! Now i'm even afraid to pick up my vacuum.

fyieveryman

05/20/2010

Provided by Citysearch - 
Overall
beware!

I took a 4 month old Hoover carpet cleaner in because after cleaning one carpet (approximately 15 by 20 feet) it had abruptly quit picking up the water applied to the rug. They told me that it was dirty and needed a complete cleaning and tune up (in addition to the repair which I assumed would be covered by Hoover warranty) for $69. Am I to believe that the cleaner must be cleaned and tuned up after each room of carpet cleaned? This was not a crime scene (blood and body fluids all over) but was a home carpet occupied by 2 adults. I was appalled that some merchant would so blatantly push unnecessary services. If you have no choice but to use this business, my advice to you is give your appliance to
Goodwill and hire a professional cleaning service. It will be cheaper.

palmtree8603

11/17/2009

Overall
Great customer service

I have a cleaning business and Mr. Powell and his staff are wonderful in taking care of providing great customer service. If our machines are in need of repair, we can always be assured of prompt turn-around for service and they have the parts readily available ie;belts, bags, tools etc. They keep their store clean and neat and well stocked with new machines, not an eyesore like alot of vacuum stores I've been in. Shop here and you'll be quite pleased.

DenieG

11/16/2009

Provided by Citysearch - 
Overall
Austin Highway Rocks

I've always received great service and fast repairs. The staff is also very knowledgeable. I highly recommend Austin Highway Vacuum.

Cile C.

11/13/2009

Overall
Quick Friendly Service

The owner actually helped with my vacuum issues. My 20 year old vacuum was beyond repair and Mr Powell set me up with a new sweeper that made my carpets look new again.

stx1560

11/09/2009

Provided by Citysearch - 
Overall
GREAT VACUUM CLEANER STORE

We have been doing business with this store for
the past 22 years and have bought many vacuum
cleaners here. The staff knows us by name, which is
nice. The store is always clean and well organized.
When we have our vacuums serviced, they come to
our car and remove them for us. We highly recommend
this establishment.

lancealot291

10/10/2009

Provided by Citysearch - 
Overall
Great Customer Service

I was shopping around for a high end vacuum and came upon this store. They had a wide variety of machines and I thought would have a hard time making up my mind. The salesman was wonderful and made my decision making alot easier. If you want a new vacuum, go here first. Could take alot of the guesswork out of your purchase

crappieman

10/07/2009

Provided by Citysearch - 
Overall
For Your Commercial and Home Needs

What detail to my needs. I have a janitorial business and when they call within 1 to 2 days I receive prompt service and a detail of what they did to my vacuums. They do suggest upgrading my vacuums and I have. I sent my wife to see the guy's and they showed her a lot on different cleaning methods and the difference between vacuums. I give Austin Hwy Vacuum 5 Stars on demonstrations of there machines, and 5 Stars on there service.

Dorothy Meehan

10/03/2009

Provided by Citysearch - 
Overall
Great Customer Service...

Going to Austin Hwy Vacuum was a great experience. The customer service that I received was outstanding. I got a full demonstration of more than one machine and while price was not an option, the salesman made sure that I was getting the most for my money. This kind of service is great to see in an era of salepeople that typically just want to get your money and be done with you. Owner of this establishment should be complimented as well for hiring top of the line salesman.

Myss76

09/03/2009

Provided by Citysearch - 
Overall
DRIVE FURTHER!!!

I shouldn't have gone back the second time..but I did. My first time I needed a part for my steam cleaner...told it would take a week...took like 3 weeks and then he ended up taking it off of someone elses that had broken and I believe charging full price. On Wednesday one week, I brought my vacuum in to be cleaned and couldn't get to until Monday....they called Monday afternoon he said something was in the motor and they wouldn't clean it (IT WORKS)...then called Thurday before noon and asked if I was going to pick it up or if he should get rid of it......VERY RUDE!! Not impressed with the shop at all..seems dull and dirty to me. Nice that they took it out of the car for me, but he was standing in front reading a book and smoking a cigarette too...don't know if they do that for everyone or not. I'll drive farther to get quicker and better customer service.

txskier

07/09/2009

Provided by Citysearch - 
Overall
Got the parts and service!

Friendly people, helpful with choosing a new machine--which I did a year ago--and also bags and belts. Convenient and close location, they always have the parts I need. These guys will even carry your machine from your car into the shop! This is not your ""greasy fingernail"" kind of shop. Very clean and professional.

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