Atlas Floors Carpet One
10242 W Loop 1604 N, San Antonio, TX 78254
Making Homes Beautiful Since 1948. Great Floors... Done Right!
|Mon - Fri:|
Fax: (210) 298-5016
San Antonio Chamber of Commerce
"Bethany" answered my initial call one afternoon, and when I arrived at the showroom the next morning, she found the perfect color/price carpet I wanted, and was able to follow me immediately to my new home (a couple of miles from the store) where she took measurements. By that same afternoon, she had emailed me the quote, which I agreed to also based on her calling the carpet's manufacturer to ensure they had the item I wanted and that it could be delivered and installed by a certain date. She made all this come true and I couldn't be happier. I went to Atlas because two friends had been so pleased with their product and services, and I also had a 5-star experience, and it's so much more accommodating than dealing with the big-box stores, which I've done in the past. Highly recommend! (P.S. I chose a carpet named "Teepee" (Charismatic Plus - Abac - Weldlok, whatever all that means :) because I wanted something in the brown family, not too dark and not too light - and this Teepee is perfect. Everyone who comes to see my new home comments on the beauty of this carpet. Happy camper!
We bought Coretec vinyl that looks like real wood. It’s great for pets. The installers did a great job tearing out our old tile and installing the Coretec. No issues. The sales rep, Rodney, provided great service and was not a high pressure salesman and thoroughly explained everything.
I had a wonderful experience with Atlas installing new carpet in my home on October 23, 2017. The Salesman Rodney Cooper was very professional and helpful in assisting me in choosing the right carpet for my home. Rodney gave me excellent suggestions like upgrading the pad and carpeting my closets. He also made sure that I took advantage of all of their sale opportunities. The installer Dan Reyes was also very good. he did a professional job and he kept to a timely schedule. I highly recommend Atlas for any flooring needs. Larry G.
I PICKED OUT NEW FLOORING FOR LIVING ROOM, KITCHEN AND 2 HALLWAYS. RODNEY COOPER HELPED WITH THE PURCHASE WHILE JOE AND CARLOS CAME OUT AND IN 2 DAYS IT WAS DONE. JOE AND CARLOS ARE A GREAT TEAM AND EVERYTHING IS GREAT. RODNEY DID ALL THE PAPER WORK AND SEALED THE DEAL. WHEN I AM READY FOR MORE FLOORING IT WILL BE ATLAS FLOORS WITH RODNEYS HELP AND I WILL INSIST ON JOE AND CARLOS FOR THE INSTALLING. THANKS ATLAS, DALE S.
We were very pleased with our recent experience working with Atlas on our new floors. We were fortunate to start the process by working with Rodney Cooper who walked us thru all of the options available to us. He was patient and took the time to answer all of our questions and after a couple of meetings with him, we decided to replace all of our carpet with COREtec Plus flooring. Max and Jose, who did our installation, started and finished the job the week that it was scheduled. They were on time each day and both made sure that the installation of the floor met our expectations. They were both easy to work with and quickly addressed any questions or concerns that we had. We were very pleased with the end result, our floors turned out great. Bottom line, all of the folks at Atlas that we came in contact with before, during and after, were pleasant and very accomodating. Granted, we could have gone someplace else to get our floors redone and payed less, but the confidence of knowing that the work was going to be done right and on time was worth it. We got a knowledgeable, experienced sales consultant, great service with calls returned on the same day, installers who showed up on time, work completed as planned, a beautiful floor and the peace of mind knowing that they will be there in the future if any problems or concerns arise.
Thanks again to Rodney, the young ladies at the front desk and also Debbie Patterson who was a sweetheart the day she helped me when I came into the store when Rodney was out of the office. Great job!
Ask for Rodney Cooper; he's top-shelf. He and the rest of the team worked smoothly with my project. We had some atypical details and sequencing that they were able to tackle and still provide a quality finished product at the end. They've got the product selection and business operation that any homeowner would want. Prices were competitive and anything with a premium is well worth the investment with these guys. Thanks!
This was my 3rd time using Atlas Floors so I felt it was long overdue for a write-up. I first used them to put some laminate flooring in my living/dining room. I was so pleased with the results that I had them come out a year or so later to extend the same laminate flooring into my bedroom. Fast forward to a few months ago when my fiancé and me were deciding what to do in our kitchen. We had some weathered linoleum that was long past its life span. I called my sales guy Rodney Cooper and told him we were in the market for a kitchen floor upgrade. Before I go on I want to personally recommend Rodney to anyone who goes to Atlas for their flooring needs. He was very accommodating, professional and will answer all the “dumb” questions you have! We went to visit Rodney about 15 minutes before closing time…now if anyone has ever been in the service industry there is nothing worse than getting 2 customers like my fiancé and me to come in towards the end of your day and drill you with questions! Rodney never led on that he was bothered by our late arrival, in fact he did the opposite and made us feel very welcomed and let us know how much Atlas Floors appreciated our business! We couldn’t be happier with the job they did in our kitchen! The workers (ask for Gallo…he was excellent) were very professional and timely. None of this “we’ll show up between 8am-12am” stuff. They gave you and hour window and they always showed up between those designated time slots. The worker’s attention to detail was beyond expectations! I am pretty OCD when it comes to expensive purchases and I want everything to be perfect. After they departed I went through the kitchen trying to find any imperfections….not one! Not to mention I was shocked with how clean they left my kitchen. We couldn’t be any happier with the results, in fact Rodney is already working up a quote for our 2 bathrooms!
Extremely happy with my new floor. Atlas was a pleasure to deal with, from the initial consult at the store with Janet Kelly to the finished project. Their product is very high quality and the workmanship of the installers and painters was highly professional. Thank you Atlas!
We had an unfortunate situation where water from a sink leaked and resulted in damaging most of the floors downstairs & some flooring upstairs. It could not have happened at a worse time, as we were preparing for our daughter's graduation party, at our house. Long story short, we went to Atlas Flooring on 1604 and Angela Cox was our salesperson. Angela came to our rescue and was instrumental in setting our expectations & helping us understand the world of flooring. She was patient, knowledgeable, and not afraid to interject her lifelong experience, where coordinating our color schemes were concerned. She was pleasant & mindful of our deadline concerns and was able to coordinate immediate help with scheduling and installation of our entire living room & dining room needs. She remained diligent and was then able to secure scheduling for our kitchen and pantry. We love the floors! We appreciate Angela Cox's professionalism and the work of the installers. We would not hesitate to use Atlas again, because of Angela and because Atlas has been around for many decades and will stand behind their flooring!!!
Miguel and Esther Rangel
A+ for Atlas! Outstanding personnel were very pleasant to work with. Financing, communication and coordination were excellent. Fair price for a flawless installation of a quality product. Timely and orderly schedule was not disruptive in any way. Installation team left their work area very clean. No damage to anything on our property.
We would like to thank Rodney at Atlas Floors, Loop 1604, he was very informative and let us make our own choice. He did a great layout to minimize seams and we bought only what we needed. The installation crew of Gilbert and Larry moved all our furniture (other companies will charge extra) and they did an expert installation on 3 rooms. Thank you Atlas Floors.
Atlas Floors did an amazing job with our new carpet. We worked with Rodney, and he went way above and beyond to help us find the highest quality carpet within our price range, as well as even making trips to our house on his days off to help us find the right carpet. He also worked hard to get the installers in in a timely manner. Definitely recommend Atlas Floors, and definitely ask for Rodney when you go in!
10/15/2009Provided by Citysearch -
Had a less than perfect installing job. Dealt with repairs on damaged floor due to installation for 9 months. Our floor has been fixed by Atlas by their installer, Romeo and his great team. Now that he has fixed it, we are happy with the floor. Although the time it took to get it all fixed was long, we are happy now, and would recommend Atlas being used, but you should definitely request Romeo as your installer as he goes above and beyond what you expect.