Any Garment Cleaners
1707 Babcock Rd, San Antonio, TX 78229
DO NOT TAKE YOUR CLOTHES TO PLACE,they are the worst in town. I left my clothes back in Jan 2016, went back to pick up one week later and it stunk like a dead animal. The excuse they gave us was that they washed it with old soap and the machine had broken but would re do our clothes. I went back in Feb 2016to pick up the clothes, they had still not cleaned it and it still smelled horrible. The manager told me to leave in garage and let it sit out. I said "NO," I want this clothes cleaned, I had spent about $75. I told them to give me my money back and he said they don't refund for work done. I said clothes is not cleaned . This was the last week in Feb. They said they would not reclean my clothes cuz they had done it 3 times. I told them they lied about cleaning it cuz I marked the clothes and it was in the same form when I got it back. They said they could not do anything cuz they only have a 1 month redo policy, I said you have been doing this over and over again. I told them I was leaving clothes and I would be back the following week, This was around the 1st or 2nd week in March 2016. When I went back there was a notice on the door that clothes had been taken to Hollywood cleaners, ordered by district attorney. There lease had been terminated for nonpayment. Our clothes has yet to be found. Our clothes was worth at least $1000 in total. Lesson learned don't trust these people they are worthless. Worst customer service, even if you have cell numbers for managers, they don't help. DO NOT TRUST THESE PEOPLE.
I quit going here after one of their employees refused to take my clothes in and physically came at me. Even though it was on camera the owner refused to do anything about it and flatly stated she had to stand by her employee even if his actions were wrong. Stated that he was having personal issues as an excuse. THE WORST CUSTOMER SERVICE & ATTITUDE I HAVE EVER ENCOUNTERED.
09/17/2009Provided by Citysearch -
I took a very expensive sweater with extra large beads sewn up around the neck to this establishment. They assured me they could handle it, instead they melted the buttons. They attempted to fix the sweater (it took them almost two weeks) but they ended up ordering small beads and sewing them on. THEY LOOK TERRIBLE. The price of the sweater was in those large beads. I demanded to speak to the owner and he refused to speak to me. Everyone there was very rude and they refused to pay me for my ruined sweater. On their add it reads ""Satisfaction garanteed and owner on premises"" I am NOT satisfied, they totaly distroyed and expensive shirt and refused to make it right. Will be taking futher action against this establishment.