Alpha Omega Movers
San Antonio, TX 78251
TX DOT #005932688
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I have waited almost a year to write a review in hopes this would have been resolved and it would not have to be a negative review. However, here I am w/ a negative review :O( I hired Alpha Omega Movers back in March 2014 to move 45 minutes away. 1 dining room chair and a few flower pots were broken and a very sentimental handmade birdhouse never made it to my new home at all. I called and spoke w/ the owner Ben. He explained to me that the movers were doing me a favor in moving the flower pots because they are not suppose to, sooo nothing could be done about that. In regard to the chair he said to text him a picture and he would have it fixed or would pay to have it replaced. As for the birdhouse, he would check the warehouse and let me know if it was located. Since then I left many, many messages to no avail. Ben did answer one call after I decided to call from a different phone number, that's when he assured me his "claims department" was taking care of it and I would hear from them shortly... that was on 5/8/14 at 12:24 pm. I suggest KEEP looking, DO NOT Use Alpha Movers LLC! very disappointing
Was called the day of the move and told movers would be early after waiting 15 minutes past original appt time I called the company. Another 30 minute wait before calling again told the actual movers should have called me. When they finally did I was told they were stopping for lunch it's 3pm now an hour late. Didn't get started 415. Unable to disconnect washer so I have to hire someone else now. They had to follow me to my new place and decided to go 55mph in the highway costing me more time when we finally arrived they were yelling and joking around only one of them was working and they got mud on my brand new carpet. Seemed offended when I only gave them a 25 dollar tip each. Worse experience ever and a total waste of 400 dollars. Never again am I hiring this company to steal my money and do a horrible job.