17314 Happy Hollow Dr, San Antonio, TX 78232
(210) 279-3260Add Hours
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I WOULD HAVE GIVEN A ZERO STAR RATING IF POSSIBLE - DO NOT USE THIS PLACE. I CALLED ON A SUNDAY AFTERNOON AFTER SEEING GOOD REVIEWS FOR THEM. THEY GUY WHO ANSWERED ASKED FOR MY LOCATION THEN SAID "I DON'T SERVICE THAT AREA" AND HUNG UP ON ME. I DIDN'T EVEN HAVE THE OPPORTUNITY TO SAY THAT THEIR WEBSITE STATES MY AREA IS SERVICED. LUCKILY MY VEHICLE WAS AT MY HOME - WHAT IF I HAD BEEN STRANDED SOMEWHERE?? HORRIBLE SERVICE!
As a fellow business man, I can respect the work of Allstar Towing. They not only understood the gravity and needs of the situation, but they treated our dilemma with nothing but respect and sincerity. Empathy is a main priority of this company, and it rivals any I have seen in the twenty year business career I have endured. Exceeding the standards of a typical towing company, Allstar went above and beyond by assisting in the clarification of communication with my insurance provider to ensure my complete reimbursment. I would sincerely like to extend grattitude to Allstar for provding me with above par serivice and understanding. My condolensces to Allstar!
- Jerry Gonzalez M.D.