19238 Stonehue, San Antonio, TX 78258
Phone: (210) 499-6406
Primary Phone: (210) 499-6407
Basey, Mary S, MD Abcd Pediatrics
ABCD Pediatrics PA
Pediatrics Abcd PA
Egbulefu, Donna N, MD
Guerra, Nicolas N, Md - Abcd Pediatrics
By Appointment Only: Yes
No coupons available
A big shout-out for the staff of ABCD Pediatrics and Dr. Schlossberg for their amazingly calm, collected and professional performance in the mist of the technological difficulties they had to face. My son has a stubborn ear infection for which I was able to get an appointment on the same day (already miracle:-), was seen sharp on time and out in 20 minutes with prescription and a peace of mind. No rush or panic, everybody was acting like switching back to paper charts without access to computers is no big deal...but us who work in similar environment we know better...they deserve all the credit for their outstanding performance.
I will NEVER visit this pediatric office again! After driving for almost an hour and stuck in traffic, I called the office and told them I would be around 10 minutes late for our appointment. The lady on the phone said it was fine. However, when I got there they refused to see my son. The office manager was extremely rude. She had an ingenuine apology, which she could have saved for someone else. I do not recommend this office to anyone, and will be looking for a new pediatrician.
I just recently moved to Texas and needed to find a new doctor. So I was excited when they were able to get my daughter in so fast despite some of the reviews I read. I have worked in customer service for over 15 years, so I always try to give the company the benefit of doubt. One receptionist was so nice and the other was so rude. She was having a personal conversation with a patient at the desk. They were rude to me because I was waiting for the other receptionist to bring back my daughter’s paperwork. After that experience I found a new pediatrician, canceled my appointment, and emailed their HR department. Now I know why it was so easy to get an appointment!
Beware the bad reviews are true!
Let me start off by saying that I love the doctor we were using here. We transferred to San Antonio two months ago. My youngest started seeing Dr Getta. I had both of my children's medical records sent over to ABCD Pediatrics office even though my youngest wasn't gonna be seen until a few months later. When I went to make an appointment for him everything was going fine until she asked what he was gonna be seen for. I stated he needed ADHD meds. Well then the lady rudely said oh well we aren't seeing any new patients. I said even though his sister go's here and you already have his medical records and a file on him you aren't gonna see him? That's correct mam was her response. So needless to say they were fine with making him an appointment until they found out he had ADHD. Im sure you won't have a problem here if you have a NORMAL child. But I wouldn't recommend them for anyone with a special needs child.
This pediatrics practice and their staff are awesome!!!! They have recently added 2 new doctors and they picked good ones! Dr. Johnson is the one I saw with my little boy. She was so sweet and knowledgable. I could tell she knew her business. My son has asthma and was wheezing. She took the time and listened to me and explained what to do at home so that we would not end up at the ER of in the hospital. Then she explained that they have triage nurse that could walk me through the process if I got home and was having a hard time doing it. This is the kind of doctors my family needs!
If you go to ABCD pediatrics DO NOT SEE Dr. JOHNSON! Couldn't believe how she treated my two year old (who she wasn't even seeing. She was seeing my infant). My toddler was playing with the blinds that she was standing by so when he touched them they poked her. I told my son to please stop and she rudly replies "yes, please stop that". THEN before I left I was nursing my little one and my toddler was opening and slamming the door and I was telling him to stop but you know toddlers they keep doing it and I was nursing a frantic baby so couldn't do much. Well my toddler stopped after the 5th or 6th time and had not even touched the door for a couple minutes when I told him "Okay buddy open the door for mommy so we can go" and Dr. Johnson came walking up to go into the room right next to me and looked at my son and said again in a rude voice "please don't slam that door again". I wish you could hear the tone! Its nice to say please but how she said it was so RUDE and I just couldn't believe it. Your a doctor not my sons parent. I understand telling him nicely but the way she talked to him was as if she was annoyed each time. YOU'RE A PEDIATRICIAN you work with KIDS you should be PATIENT with them. I will never take any of my kids to go see this doctor again!
05/09/2012Provided by Citysearch -
I just read some of the reviews and felt compelled to add my own opinion as some people listed ABCD Pediatrics as a 1 star! I am clearly qualified to review their practice as I have used them for years. My six year old daughter's (born 6 wks pre-mature) immune system has been very weak since birth and I have spent ""almost countless"" visits to doctors' offices--both to E. R's and to Specialists. I can honestly write that ABCD Pediatrics provides the best care available! So great that we have always felt comfortable double-checking with them when a Specialist's recommendation didn't sound on target.
We began using ABCD Pediatrics in 2007 when my oldest daughter was about ten months old. We had been referred to them (and Dr. Richard Schlossburg) by a friend who had being using ABCD for years. We had been using another pediatrician in the Stone Oak area but had decided to seek a second opinion when my her ""chronic"" coughing and wheezing continued to worsen. The other practice's doctor repeatedly told us that she was fine...""just suffering from allergies and that she was probably going to become asthmatic."" Shortly after meeting with Dr. Schlossburg, he recognized that her symptoms were not consistent with allergies and asmtha but that of RSV. A brief test confirmed his diagnosis and her new series of breathing treatments began. Her infection was so bad, it had almost progressed into pneumonia.
Our second ""confirmation"" that we had chosen the best practice came a couple of years later...in June 2009. Our second child was born at North Central Baptist Hospital (great place, too) in Stone Oak. Her delivery was a bit more complicated than our first child's, but the delivering docs (also from Stone Oak) didn't see any complications afterwards. The hospital notified ABCD (Dr. Steven Fischer this time) that our daughter had been born and scheduled his visit to examine her. Within minutes of seeing her, he asked us if anyone had checked her collar bone as it appeared to be broken. He was right; the x-ray revealed the bone was clearly broken. We were shocked as she had not cried or showed any other signs of discomfort in her shoulder.
Those that provided a 1 star review, come on! If you truly believe their practice is worthy of a 1 star, I truly believe you must be part of the small population that CAN NEVER BE PLEASED. They are not God; they are just caring doctors providing the best care for our children. In my years of using their office, I have not once had a single visit deserving of a 1 star!!!!
We have used ABCD for years and have always received the best care...from the office staff to the docs. If you are looking for a great pediatrician in San Antonio, please meet with the folks at ABCD Pediatrics. You will be glad you did!
11/02/2011Provided by Citysearch -
My wife and I used ABCD pediatrics for most of our daughers first year. One positive aspect of the practice is that they are able to get you in on the same day for an appointment. However, ABCD is a busy practice with many providers. You never know who you will see. One major issue is that some providers don't thoroughly review past patient notes from other providers, even though they have a modernized electronic health records system. So, my wife spent much of each session educating the provider on what has been tried in the past (e.g. past failed antibiotics). We have even had one provider document our daughters information into the health record of another child with the same name. Ultimately, we decided to change practices. The proverbial salt in the wound is when we were charged $25.00 to tranfer our daughter's records. Recommend you find another practice in the Stone Oak area. Dr. B. A. Mooore
05/07/2010Provided by Citysearch -
A WONDERFUL PLACE TO TAKE YOUR CHILDREN. I HAVE BROUGHT MY CHILDREN THERE FOR ABOUT 12 YEARS. THE STAFF HAS EXCELLENT CUSTOMER SERVICE, ALWAYS GREATS YOU WITH A SMILE. ALL OF THE DOCTORS ARE WONDERFUL. THEY ALSO TREAT THEIR EMPLOYEES VERY WELL. THEY TOOK THEM ON A NICE RETREAT A FEW WEEKS AGO. WHEN THE DOCTORS SHOW APPRECIATION TO THEIR STAFF, THE STAFF ARE HAPPIER AND MORE PRODUCTIVE. I AM GLAD TO BE WITH ABCDPEDIATRICS. THE BEST!!
04/26/2010Provided by Citysearch -
As usual, daughter gets sick on Friday, symptoms progress so Monday you decide to call and make an appointment for what might be strep throat. They are on a retreat! WHAT?! What kind of doctor's office, especially one that treats kids, shuts down for a retreat? We just moved to S.A. This practice was highly recommended by a family friend. I cannot recommend a place that does not make accommodations to be open for the good of the patients and not the convenience of their staff.