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A-1 Reliable Services believes in the philosophy, "It takes months to find a customer . . . seconds to lose one."

General Info
A-1 Reliable Services believes in the philosophy, "It takes months to find a customer . . . seconds to lose one." Our technicians know the value of a customer. We have been in business since 1967 and under current ownership since 1991. We are family-owned and operated. We are proud of our success and grateful to our loyal customers. We are a referral based company. We keep our ad campaigns to a minimum and you will not find us in full page ads in the yellow pages. This allows us to keep our overhead to a minimum so we can pass the savings on to you. Our vans carry a large inventory of parts. We do not charge a service charge when we do the repair, and same day service is available in most cases. When you call our office you always talk to a customer care specialist. We are looking forward to your call.
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat:
Extra Phones

Phone: (210) 366-3800

Services/Products
  • Heating
  • Air Conditioning
  • Service & Repair
  • Installation
Brands
Admiral, Amana, American Standard, Frigidaire, GE, Goodman, Kenmore, Kitchenaid, LG, Magic Chef, Maytag, Norge, Rheem, Ruud, Samsung, Sears, Speed Queen, Tappan, Trane, Trane; XLi Comfort Systems; ComfortLink II Control; Nexia ™ Home intelligence; CleanEffects™ Air Filtration system; EarthWise™ Geothermal; XC and XV Furnaces; Hyperion ™ Air Handlers., Wards, Whirlpool
Payment method
master card, visa, all major credit cards
Neighborhoods
Donaldson Terrace, West Side, Greater San Antonio
Languages
English, Spanish
Accreditation

Comfort Specialist Dealer

Categories
Major Appliance Parts, Air Cleaning & Purifying Equipment, Air Conditioning Contractors & Systems, Air Conditioning Equipment & Systems, Air Conditioning Service & Repair, Dishwasher Repair & Service, Electric Contractors-Commercial & Industrial, Electricians, Furnace Repair & Cleaning, Furnaces-Heating, Geothermal Heating & Cooling Contractors, Heat Pumps, Heating Contractors & Specialties, Heating Equipment & Systems, Heating Equipment & Systems-Repairing, Major Appliance Refinishing & Repair, Major Appliances, Range & Oven Repair, Refrigerators & Freezers-Repair & Service, Small Appliances, Washers & Dryers Service & Repair
Other Information

Services: Heating, Air Conditioning, Service & Repair, Installation

Warranties: Yes

Free Estimates: Yes

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Reviews

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Sonita R.

08/29/2015

Overall

Efficient, but not honest. More like highway robbers. They took me for $150 for the installation of a $6 part that took 20 minutes to install and test. When confronted about the inflated repair cost, they tried to justify it, then tried to console me with a 10% refund. They did fix the washer, and it's still working (mainly because it's a quality appliance that I take good care of), but the cost of the repair far exceeded the actual cost of the part and labor.

ron.bertoia

11/04/2013

Overall
Efficient, honest

I had a problem with my out side unit and I called another company. They quoted me $2500 to repair. I wanted another quote so I called A-1. They said my system was with saving and repIred it for less than $400. I have waited to write this review to see if the repair held up and seeing as it is now 18 months later and having gone through two summers, I think it is time to give A-1 the review it deserves. Great people to work with.

katy01

03/20/2013

Overall

A-1 came out and looked at my 15 year old ac system and advised replacing. Their guy was professional, they discussed different options with me, They did not pressure me. I got another estimate from another company and they were so pushy and tried to sell me things i did not want. A1 was the best price and i even financed it with no interest. I will use them for now on.

Reuben Y.

11/15/2011

Overall
I came home after a long Monda...

I came home after a long Monday at work to find my freezer almost defrosted! Being an avid Coscto shopper, all I could think about was all my frozen meat thawing quickly. I called A-1 Reliable Services out of the Yellow Pages and they quickly dispatched James to the house. James quickly and professionally diagnosed the problem and gave me a more than fair exact cost to fix my fridge. It was cooling down instantly and ALL groceries were saved! It was a relay that caused the problem, and with James' honesty I was able to advert a disaster. Thanks A-1 Reliable Services!

I will definitely call again if I need any of my appliances repaired; and would definitely recommend your company to family and friends!