What to Know About: Insurance »
In the event of a disaster that affects your home and property, what are your options?
10722 Potranco Rd Ste 106San Antonio, TX 78251
From Business: As an Allstate Agent in San Antonio, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car, boat, and more.
12415 Bandera Rd Ste 108Helotes, TX 78023
From Business: Our local office's mission is to provide guidance on the many products that State Farm offers to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. Find great coverage at a great rate. Get a free quote now!
In the event of a disaster that affects your home and property, what are your options?
Insuring your wedding ring saves you headache and heartache in certain situations, but is it really worth it? Find out the pros an…
If you want to avoid entering the hosting hell dimension, here are 10 potential entertaining glitches, and how to avoid them.
I have had Nicola representing me with Liberty Mutual Home Insurance for almost a year now and I am proud to say her customer service has been superb. Nicola has to be one of the nicest representatives I have met. She is very knowledgeable and during the process was very honest about my options with coverage and prices. She has always responded promptly when I had questions and she strives to build strong relationships with her clients. As a company, my experience with Liberty Mutual has also been rewarding. I had hail damage last spring and when I called in the claim, a claims adjuster was there within two days. After a thorough inspection, the adjuster processed the claim and I had a check in hand within hours. Definitely something you don't see too often with insurance companies. While no company can guarantee they are the cheapest in every type of insurance, Liberty is by far one of the most competitive.
I usually don't write reviews of places, but Tiger Sanitation has really frustrated me. We just moved to our new home and paid in advance for scheduled service for 7/1/13 . The first day they skipped right over our trash bins. I called and left a message since it appears no one picks up the phone. Someone did come by later and pick it up, though I never received a call back.Now today 7/8/13 They took up my trash bin and recycle bin. I called and after many attempts I was able to get ahold of someone. The lady informed me she didn't know why the bins were picked up but said they will drop them back off in a not so enthusiastic manner. I seriously doubt I will see those bins before next trash day. Being new to San Antonio I wasn’t aware I had other options but if my trash bin and trash isn’t picked up by next week, I’m calling my credit card and disputing the charge.
I'm often dissatisfied with Tiger. Yes, they are the lower priced of the two options we have, but they only come once per week, and they seem to just arbitrarily decide to not pickup trash or recyclables from time to time. This causes a tremendous inconvenience to the customers who then have to deal with two or three weeks of accumulated trash. Not good when you live in an area with critters roaming about scourging for food.Aditionally, their customer service department rarely answers incoming phone calls during business hours, and offers no after hours support. If you're fortunate enough to get through during the business day, they don't seem interested in correcting the mistake, they simply document the incident and then appear to ignore it.I've tried to be completely fair in my review. This is clearly a situation where you get what you pay for.
I have had Tiger service for about 10 years altogether and up until recently have been very happy. I went to them to get away from another service that was poor service. Now it seems that when I call customer service at Tiger with a problem they just flat don't care and they are rude and don't want to take responsibility and correct their poor service. I always bag my trash and some some reason still find trash around in the street or on my property. My can is thrown or sat in middle of the street in the way of traffic. I hate the I don't care its not our problem rude attitude of everyone I talk to at Tiger. My bill is due in May and I am looking at other services...people who care and aren't rude and where my business is valued and I am too...used to be a great trash service, but now I guess they are just to big for their britches.
I have nothing but GREAT things to say about Kristin. She goes above and beyond just providing us with insurance. She takes a personal interest in our lives and always checks in with us. When something does happen and I have insurance questions, whether its related to her at all, she is always there to answer my questions and help me determine what I need to do to resolve the issue. I have never had this type of experience with any other agent before. I refer everyone I know to her and they have all had great experiences as well.
I was in need of several different types of insurance coverages during the Christmas holidays. Joseph C was very accommodating. He went out of his way to get me the coverage that I needed in a short period of time. This was not an easy task during the holidays due to the reduced staff at the main headquarters. The ladies in the office were also very freindly and helpful.Joseph C. was VERY accommodating. He went out of his way to get the coverages that I needed in a short am8unt
I will be a tiger customer for as long as I live in an area they service. I've never had a missed pickup, never had issues with my bill, never seen a grumpy face. What set them apart to me was the amazing way they care about their communities and customers. My son is obsessed with garbage trucks and wanted a garbage themed party. Tiger sent a special truck to our house just for him, complete with a tour and a ride. It made his day and ours. What a great comany with a big heart.
I've never had issues with this company, but their prices have increased significantly with each of the last 3 periods. I'm going to have to get a new company simply because their prices are so outrageous now. Their service has always been good in our neighborhood though, their workers respectful, and their office staff polite when I call (although they *are* hard to get on the phone no matter what time of day). I'm just disappointed over the price hikes.
Michele and her team have been an excellent support to have on our side. Michele personally found cost saving options for our family and helped make sure we were protected in case of an accident. She always remembers us and is nothing but the best, even when we brought in our fussy little babe, ready for his nap! She is a very knowledgeable and smart financial advisor and solution maker.
Really love the staff here! I work mostly with Jake, and he's been responsive, polite, and very attentive. No experience with any other agent in town- David Ison Insurance's office was the first I called for a quote where I got the best price from five different insurance companies. This company is such a pleasure to work with that I do not need to go anywhere else.
To mitigate the risk of loss, people purchase insurance policies from a company. When buying a policy, the person agrees to pay a premium, which is small, regular payment based on the losses that may occur. If the insurance provider determines there is a greater chance of risk as compared to the average policy, the premium is usually higher. Premiums are often paid monthly, and can add up over time up to be greater than the expense of replacing the insured item.
Many types of insurance only cover a certain amount of risk on an item. The amount the policyholder must pay before an insurance policy begins covering an expense is called the deductible. In the event of damage or loss to whatever the policy covers, the policyholder is responsible for the deductible no matter what. If the cost of damage or loss is less than the deductible amount, the insurance company does not pay anything. If the cost is greater than the deductible, the policyholder only pays the deductible, while the insurance pays the rest. Generally, the deductible amount is related to your premium, with a higher deductible usually requiring a lower premium, and vice-versa.
Selecting the right insurance involves careful research and evaluating many different options for coverage. This is why many people use an insurance agent to assist with making the right choice depending on their needs and financial situation. Agents often interview potential or current clients to get an idea of which insurance policies would benefit them the most. Based on their needs and individual risk, agents can often give potential customers a quote, which serves as a cost estimate for a specific policy. This is only a rough idea of what the policy will cost, because evaluating the risk associated with a given customer can take time. Insurance companies often compile an insurance score to quantify the risk an individual poses and calculate premiums accordingly. Credit scores play a major role in insurance scores, but past insurance-claim history is also taken into account.
While agents often specialize in a particular category of insurance, some sell several different types of insurance. Agents can work for a larger insurance company or operate independently, selling policies from several different insurers.
Almost anything of value can be insured to protect against loss due to a variety of circumstances. Insurance policies are very specific in the items they protect and in what event the policy holders will be reimbursed. Some of the most common insurance policies cover things we all use.
Millions of Americans drive a car to get from place to place each day, so it makes sense that auto insurance is one of the most commonly used types. In most states, the law requires drivers to maintain an active insurance policy on any car, up to a certain amount. Most car owners are required at minimum to purchase liability insurance, which protects against damage for which the policyholder is at fault. Liability insurance covers damage to property as well as any injuries sustained in an accident. It's important to note liability insurance only covers damage or injuries of others, not the policyholder themselves. In addition to liability insurance, car owners can also purchase coverage for their own vehicle and medical expenses in the event of an accident. For this purpose, liability, vehicle and medical coverage are often packaged together in a single policy.
Insurance can also be purchased for other vehicles, like motorcycles, ATVs, boats or RVs, and generally functions similarly to car insurance. Policies for alternative vehicles may have higher premiums if they are considered more dangerous, or might include other coverage options specific to the vehicle. Many companies that provide auto insurance will also offer coverage for motorcycles, ATVs, boats and RVs.
Your home, condo or apartment is probably the most valuable thing you own or otherwise pay for, so it makes sense to get it insured. Homeowners insurance is important not just for the security of the house itself, but for its ability to cover possessions inside the home as well. Many mortgage lenders also require an active home insurance policy.
Like auto insurance, homeowners insurance is typically bundled together with policies covering many different items or categories of items. The primary coverage type is for the dwelling, insuring the house itself and all structures attached to it. Policies may also cover property within the home, with premiums varying depending on the value of all assets. Personal liability may also be included for damage or injuries sustained on your property that you are responsible for, much like auto insurance.
Property insurance also may cover certain major events outside of your control. These are known as perils, and may include fire, flooding, natural disasters and other catastrophic events. You may want to purchase insurance against one or more of these perils if you live in a high-risk area. Flood insurance is an exception, however, and can be purchased through the government-sponsored National Flood Insurance Program. Your lender may require this if you live in a flood-prone area.
To help pay for medical expenses, many people rely on their health insurance. With the passing of the Affordable Care Act, almost every American is required to enroll in a health care plan, or they face a penalty. Health insurance works similarly to other forms of insurance, although it is probably used to cover expenses more often, since car accidents and home damage are relatively rare compared to doctor visits and the need for medicine. Health insurance also operates on a premium-deductible model, and policyholders can choose what level of coverage works best for their lifestyle. For example, if you visit doctors very infrequently, you may consider a plan with a low premium and a higher deductible. On the other hand, people who require regular medical care may wish to pay a higher premium in exchange for more coverage from their deductible. Dental and vision care are sold as separate plans and are not required by law.
When someone dies unexpectedly or is injured severely enough to be unable to work, it can be a financial disaster for their family or loved ones. Many people choose to purchase a life insurance policy to support their family in the event their regular income is suddenly lost. Life insurance comes in two basic types: term and universal. With a term life insurance plan, you pay a premium for a predetermined amount of time, usually 10 years or more. If you die at any point in that timeframe, your family receives a death benefit. If you're still around when the term is over, the coverage is canceled and you receive nothing. Universal life covers your entire life, and usually delivers a minimum benefit at death.
Travel insurance is available for individuals who want to protect against unexpected setbacks in the course of travel, whether it's losing luggage or medical treatment abroad. Travel insurance may prove particularly useful for people who travel a lot for work or often visit remote locations. Travel insurance can take the form of either specific or blanket coverage. Specific coverage is useful for covering only certain risks, like medical emergencies or unexpected trip cancelation. Blanket coverage may cover some or all of your expenses for your entire trip.
Pet insurance is a relatively new product that may help cover the costs of medical care for a dog, cat or other domestic animal. Medical care for animals can be very costly, particularly because insurance for them is rare. By paying into a premium, you can help offset the cost of unexpected emergencies as well as routine checkups and medication. While virtually unheard of a few years ago, pet insurance has become more popular as the cost of veterinarian care has continued to rise.
Umbrella insurance is extra coverage from liability for other insurance policies, usually home or auto insurance. Consumers may choose to purchase an umbrella policy if their home or car is more expensive than a typical policy would be able to cover. For example, most car insurance liability policies cover at least $25,000 per person or $50,000 per accident. But if the accident involves a very valuable car, or the victim is willing to pursue legal action, insurance may not even begin to cover the full cost. You may want to hedge your risk by purchasing umbrella insurance to add extra protection to your existing policy.
To receive a payout for an insurance policy, the policyholder must file a claim with the insurance company. The basics of the process are straightforward, but can vary depending on the type of insurance.
Claims Adjusters and Examiners
A claims adjuster or claims examiner is an employee of an insurance company, and the person responsible for evaluating claims and determining if the company will reimburse the policyholder at the amount provided. An adjuster inspects claims related to property damage, as in the case of auto or home insurance policies. Claims examiners are typically involved in health and life insurance, and review medical records to determine the proper payout for major medical procedures.
How To Make a Claim
Filing an insurance claim can be stressful and confusing, but you need to begin the process as soon as possible to make certain you can recover your losses. It's important to note that in the case of emergencies, you should always call 911 first. The safety and health of yourself and others takes precedent over insurance.
Auto Insurance Claim: If you're involved in an accident, you need to call the police right away and have them document the situation. You can file a claim upon obtaining the police report. It's also a good idea, if possible, to take your own notes at the scene. The most important things to record are what happened before the accident, the date and time, traffic signs in the area and road conditions. Also be sure to get the other driver's name, address, license plate number and insurance information. Even photos taken with a cell phone camera can help the claims process. Once you have this documentation, call your insurance company right away.
Homeowners Insurance Claim: In the case of damage, take pictures of the affected area as soon as any safety or health emergencies are resolved. Take note of what happened and all the relevant circumstances and report to your insurer as soon as possible. If any of your possessions were damaged, use an inventory of your important assets and make note of this in the claim. Once an adjuster has made their own report, review it for accuracy.
Life Insurance Claim: Send your insurer a claim form for each beneficiary in the plan, as well as a certified copy of the policyholder's death certificate. With the proper information, life insurance claims are generally straightforward. Problems may arise if the policyholder has died within two years of opening the policy. In this case, an attorney may be needed to settle the claim.
Insurance is a wise investment, but it can make a dent in your monthly budget. Thankfully, there are a variety of ways to trim the fat off your premiums and make certain you are paying only as much as you need.
Shop and Compare
Perhaps the best way to save on any insurance policy is to take the time to compare prices between as many companies and plans as possible. Even after you've chosen a plan and started paying into it, consider looking around again when it comes time to renew the policy. Consider using an independent agent when searching for a new insurance policy. While traditional agents can still find a good deal, independent agents can choose from a variety of providers and tailor your coverage to your specific needs. The Internet has also made comparison shopping easier than ever before. Potential customers can often get free quotes online very quickly.
Buy Only What You Need
Insurance agents will often try to "upsell" on various extra products that may be useful for certain people, but are generally excessive for the average consumer. Stick with basic plans that cover as much as you need without any additional costs. For example, if the annual cost of your auto insurance is 10 percent or more of the total value of your car, drop all but the most essential coverage. This is especially applicable if the car you drive is older and could be replaced with savings. Otherwise, you are paying for insurance that will never actually benefit you in the event of a serious crash. It can help to create a budget and know exactly how much income you have to work with before making a decision on a new policy.
Take Advantage of Discounts
Insurance providers offer a wide variety of discounts for all kinds of special customers or circumstances. In one of the most basic discounts, many companies will offer lower rates for customers who purchase home, auto and life insurance policies from the same provider. Car owners may get a rebate from taking a safe driving course. For those with teenagers on their plan, good grades can earn a small discount as well. Insuring multiple cars with the same provider may also lower premiums. Some providers will offer lower rates for military personnel, federal employees, teachers, first responders and their families.