This agency is fantastic !I enrolled my mother into this and she loves it !!!!! Dalasi's House really cares about their people unlike other healthcare providers.
510 Avenue GPoteet, TX 78065
Dalasi's House is the best, Top notch! Home healthcare Agency in San Antonio by far. Equipped staff!
Dr. Earp has been my doctor for about 10 years now, I remember him being a compassionate dr. who, at one time, truly seemed to care about his patients, but I don't think I've personally seen him since 2011, so I can't really comment on whether he is still a caring and compassionate doctor. My appointments always seem to get rescheduled with the PA, Rudy, and, though, Rudy is great, I would like to see the actual dr. sometime. This year I actually got an appointment with Dr. Earp, but had to reschedule with Rudy because, a week before my appointment, Dr. Earp decided to go on vacation. Anyway, the reason for my bad review is the terrible staff, they're rude and unpleasant to deal with. When I call to make an appointment, I get put on hold for what seems like forever, there have been instances when the front office staff have hung up on me several times, and don't even apologize when I call back and complain. The nurses/medical assistants in the back rarely smile, and I usually feel like my presence there is inconveniencing them (it makes me feel very uncomfortable). I received a call from one of the staff members to call them back about some medical results, I called back and left a message telling them to call my cell phone, but have yet to receive a call back from them, and it's been about a week already.Also, most dr's offices will send a courtesy call to remind of appointments, this office does not; they used to give reminder calls, but seem to have stopped when they added their $50 no show charge (hmmm, how convenient for them). I'm beginning to think Dr. Earp cares more about making money than caring for his patients.
Biggest joke of a group home setting imaginable. Negligence is rampant. Abuse is present. Worst possible facility you can put your elderly, dementia and Alzheimer's laden, and/or disabled family members. Clients are fed a protein-less breakfast, their lunch is served at an adult daycare five days a week, daily snacks consist of popsicles, stale cookies, etc that lack any nutritional value, and dinners of over cooked pork chops (that look like burnt, dry slabs of ham), beef items such as stroganoff that resemble vomit, and luke warm vegetables and carbs are regularly featured. Patients with diabetes cannot eat with the remainder of the client housemates if they have not been adequately administered necessary insulin. Clients regularly have to wait one or more hours after the remaining housemates have been fed to eat their meal, once necessary insulin has been administered, and often are left to dine alone. Forget quenching your thirst, as clients are not provided with more than 2-4oz of water at a time throughout the day. Dehydration and constipation are a regular client complaint. Client concerns are expressed via TEXT MESSAGE to client family representative or power of attorney, only after an issue has become serious. On more than one occasion, my family member was NOT FED A SINGLE MEAL, as the staff claimed that there were orders not to feed her, however such orders did not exist. Copies of client folder revealed no such orders exist, however director Gayle Washington continued to claim that they did. The director is unprofessional, and lacks ANY compassion, or empathy for her clientele and their families. We had to seek legal intervention to collect the remainder of our loved one's belongings after the director did not show up THREE SEPARATE TIMES that we arranged to meet to obtain the remaining items. This is not how things should be run. They have been reported to every single agency in the state, and will hopefully be shut down sooner than later.
I already said I love DR. Lopez and everyone on staff is very nice. I did have some scheduling difficulties at the time of my surgeryi. I have and will continue to recommend him to anyone who needs some work done.
Dr. Lopez and his staff are caring, compassionate very knowledgeable in their field. They were consistently available whenever I needed them. Based on the care and treatment I received I would feel comfortable recommending Dr Lopez to friends and family.
Dr. Lopez is very personable and is attentive. He listens wells to your concerns and always provides you with options and scenarios that can help. I have been seeing Dr. Lopez for what I think is 2 years but could be more, and I plan to come back for many more.
Dr Lopez has been exceptional throughout my process before and after surgery! He explained everything in detail as to what to expect and there were no surprises. I highly recommend Dr. Lopez for the incredible work he has done for me. I am very pleased! Thank you for making my experience the best!
Awesome staff and Dr Lopez is the best surgeon- takes his time at every consult never makes me fell rushed or pushy into anything
Muy amable las muchachas Pero en especial una que se llama Sylvia, nos ayudo mucho- y el dr nos esplico todo muy bien! Un 100+ para el dr lopez