Excellent prices when buying and He pays the Most Cash when selling. Bought and sold with him 4 times so far. Friendly service.
2310 SW Military Dr Ste 136San Antonio, TX 78224
From Business: Discover the smarter way to get all of the high-end devices you want and the network you need, for less. Visit us today at 2310 SW Military Dr in San Antonio, or give us a call at (210) 810-5013.
1856 S Ww White RdSan Antonio, TX 78220
From Business: Discover the smarter way to get all of the high-end devices you want and the network you need, for less. Visit us today at 1856 S Ww White Rd in San Antonio, or give us a call at (210) 257-9580.
8125 Callaghan RdSan Antonio, TX 78230
From Business: Discover the smarter way to get all of the high-end devices you want and the network you need, for less. Visit us today at 8125 Callaghan Rd in San Antonio, or give us a call at (210) 314-3731.
Dealing with the owner and corporate offices was fair and they listened. It took time to get past the employee who was intent on not letting me return my phone. Mitchan, owner and Cricketcorporate listened and did the right thing. Kudos
Broke my iPhone 7 after just a week of having it these guys had a great price and it was done in 45 minutes. Great service very fast.
My iPhone 6 Plus had a cracked screen with all my apps working correctly!! I took my phone to this place to get the screen fix and was given my phone back with a fixed screen... But not even an hour after charging my phone I noticed the my flash light app and camera did not work at all! I called this place as soon as I noticed it and sent an email explaining that these apps were not working. I receive a call the next morning and was adviced that I could bring the phone back and they would take a look at it. In the process of my phone being checked their rep was trying to convince me that I was the one responsible for breaking my flash light and camera and wanted to charge me to fix their mistake! I know for sure it was their mistake because another rep explained that I was the 4th person to have this issue today! The situation was handled very poorly and I would never recommend anyone spend their hard earned money to have any device fixed in this dishonest establishment!!!
Terrible experience! They ripped me off. Sold me a phone without transferring number or data. Lied about asking for that then admitted he messed up. Also I was told I could have a refund but only half my money back when the phone was still in store! He lost SD card which was later found behind trash can which had all my pictures and data. Not to mention I spent 5 hours there after closing. He said I can fix it tomorrow and that he would call me when he had time to talk to customer service. I left with a new number which was his fault and I still had to use my old phone which was breaking. I never received a call the next day so I went into the location and talked to the manager Renee and another 4 hours spent because the original gentleman left early and never called and told anybody about this horrible mistake that he had made. Renee said he may be able to fix this but I would have to buy another phone and at this point I was beyond livid because I had just spent 200$ for a phone that had no use, no data, new number etc. I came to a conclusion we could figure this out and we did by me having to of course spend more money and more time 4 hours later to get my number ported to cricket. I was told by Renee that he would take care of this whole issue and that he would talk to the owner and they would call me the next day. Never got the call, I had to call again. He denied he couldn't help me, when he personally said to my face with my wife that he would definitely take care of this situation. I paid for a 60$ plan but now I'm using a 30$ plan. He said he could possibly refund me the 30$ for their mess up, which I shouldn't have to have paid for in the first place. I will be calling the BBB this week, filing a complaint for full refund unless I get what I was promised by the owner resolving this issue. My number is 2107029949. On another sad note the first salesman told me the phone could upgraded to lollipop and that it was so easy to update and said he personally had this phone with lollipop. When it came down to it he had no idea how to do this. These people have no knowledge on what the hell they are doing. They lie blantly to your face just to make a sale to make commission. They do not know their product which as a business owner is scary, because your personal number and data can be lost. One of the workers said this wouldn't be the first time this happened by the same salesman who helped me but in reality actually screwed me. Do not go here, do not give these people your time of day. They rip you off and could care less.
DO NOT!!! Repeat DO NOT TAKE YOUR PHONE THERE FOR ANY REPAIRS!!! Took a phone there for screen replacement that was supposed to take 3 to 4 days, took 3 to 4 weeks!!! Their repair guy is an absolute moron, pretty sure he doesn't know what he is doing and seems like the type that would YouTube step by step videos for repairs. Went there with one simple problem, screen replacement, ended up with 3 to 4 other problems, one of which still had to pay them more to replace an antenna and a sensor which never had any problems in the very first place, wonder if they were just intentionally broken, don't know what they are doing or they never needed to be ordered and they are just petty thieves. Have had to buy another phone waiting on their month long repairs and the phone is still messed up and would still have to pay a reputable shop to repair what he broke. They claimed on two separate occasions their shipping never came in and never informed the customer and to add the ultimate insult to injury, they were VERY RUDE and disrespectful, makes one wonder how they managed to stay and still in business... DO NOT GO THERE!!!
Wrong number... Bad Business... Dont trust them... Con Artists!!!!!!!!!!!
I got the ZTE Prelude, and i love it. I wanted a basic smart phone and cheap plan and i got it. $40 a month flat rate. the owner was very nice and even gave me free case.
Very speedy service. Knowledgeable staff. Always a delight to come pay my bill and buy a new phone.
the guy of the store is a rip off. we bought a cell phone, the sim card and gave him 50 to put us the plan(40 plus 10 for internation calls) and he said it was 327 in cash.. he did not accept from us debit cards go figure...and so i ask him to give me a receipt and the idiot said i had to come back tomorrow b/c his cashier wasnt working and then he said that the cell phone he sold to us was not his but a friend of his that was selling it. So we go back the other day to get our receipt and also we wer'e having problems w/ the cell phone(wasnt charging) so we told him and he was well thats weird it was working well yesterday" and we were like "we havent even used it b/c you didnt even activate phone" so this guy calls again to the company to activate the phone and what does he do? he gives me the his phone so i can do the activation..and give us a receipt of 300 so why did he charge us 27 more? we were so upset then cause we found out that the $10 plan was not added so where is our $10? so we went back again and he was so vulgar and did not want to give us back our money and he wasted our time and gasoline....if you plan to go to his store make sure he gives you a receipt and explain what he is charging exactly..obviously he took advantage of us cause unfortunately we are too nice but a lesson to be learned from here