Very rude receptionist so unprofessional. Not recommended at all.. don’t waste your time very disappointed.
130 Spencer LnSan Antonio, TX 78201
From Business: Golden Manor Jewish Home offers a wide range of accommodation facilities and social services to families and senior citizens throughout the state of Texas. It pro…
I would think twice before putting a loved one at this facility. Domingo (Director of nursing) blacklisted a wound care nurse from the Heartis facilities because she has tattoos. I know personally that this nurse is fantastic with her patients, very professional, provides over the top care, and works hard to build trusting relationships. And despite NEVER receiving a patient complaint Domingo felt her tattoos did not line up with the "high end" facade they are trying to portray for their cash paying residents. I personally find that offensive, bigoted, and discriminatory! Who cares about tattoos if she is great with patients! If Domingo is representative of Heartis values, I would look for an assisted living facility who is not judgmental and instead spends their time focusing on their residents and their needs.
This facility is a great place to send your family! They have been wonderful to my father and the rehab department is so nice and very attentive to the residents needs. Thank you so much for taking care of my father when we needed it! If we ever need you again we will most definitely reach out to your facility!
this is in an area of town that is close to shopping centers that are easy to get to by bus or on foot.
Bad place some good staff some bad some staff treat others staff and client bad and rude and different then everyone else miss communication office and house and client could do better some staff say to the client u rude dum and stupid u should be in the mental hospital need to be work on and see the video what go on at the house wow u will see how bad it is
My Mother was placed her by the Case Manager at the hospital while I was out of town and I was really scared because I was able to screen the facility first. She was there 3 days when I was finally able to go see her. I was surprised to see her in the rehab gym working with the therapist. When she was finished we were asked to attend a care conference. We were asked about what she likes to eat, how she like to spend her time, down to what time she likes to take her bath. These people are fantastic, they really care about her happiness. I couldn't have chosen a better place for my Mom. Monica the RN stays on top of everything.
Whoo-hoo for Northgate! A family member reported to ADON, see comes to see her father every day in the evening. She stated, "I am well pleased with the care and the staff on 400 hall. Brandon is a great nurse, Dymon and Sheena are some of the compassionate CNA"s I know!'
The staff is very slow to aid the residents. One time I went to see my mother and she smelled so badly because her pants were soiled and the bathroom walls and toilet were covered in feces. You could smell it coming down the hall so I know the aides could too. The floors were always dirty. Within a two year span I watched it go downhill very quickly.
The bottom line is making a profit and not caring for the residents there, the state is always there and yet nothing is found! Bed sores, baths once a week instead 3 a week. Activities are for the low function residents. What about the one who still have their minds. The activities director is always in her office and never around. So they leave the volunteers out there and they don't know what to do. I wanted to take my mother there but I was told don't, we are going elsewhere!
This Facility is a Hell.. Need i say more!! They do not supervise there patients/ residence. And staff or Nurses haveno clue how treat them. Or give them adaquit care what so ever. Or HYGIENE!! Family member fell out of his bed and was left for hours!! Facility is trying to cover it up. This Facility should be investigated toi full extent with so many horrible reviews.. I give no stars i give nothing to this establishment...but a death wish for your loved one!! The 1 star on professionalism goes to the therapy gentleman who gave my loved one a brief session of physical therapy and wished him well as the facility booted him after the fall..They did not want to care for my family member and told me so. Again do not go hear. It was close by... But REGRET IT terribly!!!!!!