Biggest joke of a group home setting imaginable. Negligence is rampant. Abuse is present. Worst possible facility you can put your elderly, dementia and Alzheimer's laden, and/or disabled family members. Clients are fed a protein-less breakfast, their lunch is served at an adult daycare five days a week, daily snacks consist of popsicles, stale cookies, etc that lack any nutritional value, and dinners of over cooked pork chops (that look like burnt, dry slabs of ham), beef items such as stroganoff that resemble vomit, and luke warm vegetables and carbs are regularly featured. Patients with diabetes cannot eat with the remainder of the client housemates if they have not been adequately administered necessary insulin. Clients regularly have to wait one or more hours after the remaining housemates have been fed to eat their meal, once necessary insulin has been administered, and often are left to dine alone. Forget quenching your thirst, as clients are not provided with more than 2-4oz of water at a time throughout the day. Dehydration and constipation are a regular client complaint. Client concerns are expressed via TEXT MESSAGE to client family representative or power of attorney, only after an issue has become serious. On more than one occasion, my family member was NOT FED A SINGLE MEAL, as the staff claimed that there were orders not to feed her, however such orders did not exist. Copies of client folder revealed no such orders exist, however director Gayle Washington continued to claim that they did. The director is unprofessional, and lacks ANY compassion, or empathy for her clientele and their families. We had to seek legal intervention to collect the remainder of our loved one's belongings after the director did not show up THREE SEPARATE TIMES that we arranged to meet to obtain the remaining items. This is not how things should be run. They have been reported to every single agency in the state, and will hopefully be shut down sooner than later.
This is not a place I'd advise anyone to become affiliated with. If you are seeking employment or care for yourself or loved one, steer very clear of San Pedro Manor. The morale amongst staff and residents is so terrible and only continues. Everyone within this facility is treated very poorly an…
501 Ogden StSan Antonio, TX 78212
From Business: Retama Manor North is a 110-plus-bed nursing facility that offers a range of health and medical care services. It provides treatment solutions for patients with Alzheimer's disease. The center also offers a range of dementia, hospice and respite care services. Retama Manor North provides a variety of intravenous and rehabi…
My father has been "at home" in Country Care Manor for over a year, and our family has been extremely pleased with the staff and the level of care. The food is home cooking and very good. We would recommend to all who have need of their services.
Not a good experience at all, management changed at least four times during my family's time there. Carpet was not removed before our move in date, it had pet feces stains and smelt of pet urine. Management took 1.5 to remove only the top of carpet not padding underneath. Please don't live here,…
With the ongoing changes in Medicare insurance plans, I was looking for an agent to advise me on the best plans for the coming year. I don't like to deal with a company that is only on-line without any personal contact. I found Texas Medicare Solutions though a Google search, and contacted the agency through their website. I was promptly contacted by an agent, Mr. Gonzales. I had planned to visit the office to meet him, but time did not allow that. After a couple of emails back and forth, he made his recommendations and assisted with the application. He was very prompt and professional in assisting me with the decision and purchase. I will continue to use this agency for my Medicare supplement needs and recommend it to my friends.
The staff is very slow to aid the residents. One time I went to see my mother and she smelled so badly because her pants were soiled and the bathroom walls and toilet were covered in feces. You could smell it coming down the hall so I know the aides could too. The floors were always dirty. Within a two year span I watched it go downhill very quickly.
My Mom has been there since November of 2014.The medical staff is is very efficient and the aids are very helpful. My Mom has been treated very well. i have no complaints.
Raul is professional, courteous and above all experienced. I asked Raul to help my Mom with her health insurance plan and she was thoroughly pleased with him. Raul explained all the options and details of which plan(s) would suit her needs. She now has the peace of mind and a clear understanding of her medical coverage. I'm grateful for all that he has done.
Three years ago I was in need of a health plan and did not know where to go. Being self-employed I kept on hearing Raul's name being tossed around by my peers. So I went to meet with him, and he answered every question I had for him. This man's knowledge on insurance far exceeds anyone I have come in contact with in my long life. I am so glad I contacted him. He found a plan that really works for us. And for that reason I recommend Raul far and beyond any agent that I have dealt with.
I'm so glad I contacted Texas Medicare Solutions. They helped me select the right healthy plan and even helped me with getting a final expense life insurance policy. They are so great and really detailed in explaining how these options work!
Raul's knowledge and experience made it easy to understand the choices and appropriate coverage. We found a great insurance plan that works!!
A family member went and saw Mrs. Molina. For privacy reasons I'll call that family member John. John only had a sore neck from a long drive. Mrs. Molina jerked and twisted his head to one side, so much so that John cried out where it could be heard in the waiting room. They asked John if he'd ever had a neck injury (no), then told him he should probably stop eating pork. Mrs. Molina said she wouldn't jerk the head again, but did it 2 more times. She also said back pain was caused by John being mad at his spouse. John came out much worse than when he went in. Went to a Massage Envy the next day to try to help it feel better, helped a little. Then went to his Family Practice doctor, who ordered 6 weeks of physical therapy which didn't help at all. It's been over 3 months now and John still can't turn his head all the way to the side, and is still in discomfort. We would NEVER expect a "massage therapist" to do jerks, that seems more like something a chiropractor would do. We would NEVER go back to this place. We filed a complaint w/the American Massage Therapy Association, and the Texas Board of Massage Therapy, which referred it to the Texas Board of Chiropractic Examiners because of the description of what Mrs. Molina did.
I went here for outpatient rehab on my lower back. It was a COMPLETE waste of time and incredibly expensive. I had two sessions that totaled less than 30 minutes combined. I never even changed out of my work clothes. They even joked that I may want to wear yoga pants (I'm a man) because they were going to show me some yoga stretches in a future session. I stopped after two sessions. I would NOT recommend this location to anyone!!!