This company was given 1 star since there is no way to rate a zero. I am writing this review so no one has to go through the same experience as me. I have had a highly negative and emotionally draining experience with this company. This is the first time we have hired a maid company to clean the house, and seeing as it is a family owned company was one of the reasons I choose to us them. After the cleaning it was found that 2 incredibly expensive rings of sentimental value were missing. This company swore up and down that something like this has never happened before and that all of their maids go through extensive background checks. It took a lot of push and persistence due to the value of the rings for the company to take the complaint seriously. The police came involved and the owner was able to recover the items back from maid who stole them. It was also discovered that maid did in fact have a criminal record. I am grateful the owner was able to recover the rings, but I just want to make sure that this company takes precautions in the future so hopefully something like this does not happen again. I hope the company takes this incident seriously as they are ultimately the ones to be held accountable for the employees they hire, and the actions taken by those employees.
I found this company on Facebook and saw they were offering a 21% discount for Tim Duncan Day. I had family flying over the weekend and decided that I wanted to save myself the hassle of cleaning. I was able to book my own appointment online and they were very responsive via social media. The prices are reasonable for the level of service they offer.The cleaners showed up about 15 minutes late but they finished the job early so it wasn't a huge deal. It was awesome not having to worry about the cost being more than expected since they offer flat rates.I plan on using them again when I sell my house.
The scheduling was painless and easy, the maid was on time and she did an excellent job. Will be using them again in the near future.
I have used this service three times.. They were prompt, they were very thorough. I didn't know what to expect, it was a spring cleaning service. There were 2 maids that came out, they were very thorough and cleaned every room behind furniture and everything. Very happy with results. would recommend them to anyone needing a cleaning.
This company did a great job for me. They allowed me to be very specific about the cleaning they performed. The maids have all been very friendly and professional,. I would highly recommend.