My experience with Sena has been great!!! Customer service is definitely rare these days, but Sena hasn't forgotten how customer service is supposed to be.
In God we trust Hello my handsome and beautiful blessed Kirby Framily. Worked with this great cleaning system. I'm so proud to have been a part of the crew. I'm disabled paralyzed from chest down. .wish I could come back too. Thank you for all the blessed experience also with products. Thank you…
Kirby Animal Hospital is a wonderful veterinary hospital with a great staff and wonderful veterinarians. Dr. Hill is amazing and has a wonderful way with animals of all kind. They helped me in every way possible while keeping my budget in mind and did everything that they could for my pet and we…
The owner really knows his stuff and helped us feel comfortable investing in a high quality product. He also recognized that we were military, and gave us a discount for our service. I highly recommend you purchase your vacuums from Powell because of the quality and service!
In God we trust Hello my handsome and beautiful blessed Kirby Framily. Worked with this great cleaning system. I'm so proud to have been a part of the crew. I'm disabled paralyzed from chest down. .wish I could come back too. Thank you for all the blessed experience also with products. Thank you Jesus
Mr. Torres was very professional as well as his associates. They work very well and the out come was amazing. who knew that the floor was that dirty. I love that they got every inch of the floor even the corners. If you have a business, or a home office I would definitely recommend them. and he shampooed my carpet!!!
I own a Dyson vacuum and noticed that the brushes on the bottom were not spinning. I contacted Dyson and they referred me to "All Vacuum Plus" for repair service. Dyson faxed over my order form and my husband dropped of the vacuum and spoke to Roy who works at this location. Within 24 hrs our vacuum was repaired and it sounds amazing. I am extremely pleased with the professional from All Vacuum Plus and I would highly recommend this store to anyone who needs repairs on their Dyson.Thank you Roy for assisting my husband Kreg and I with our Dyson.
We celebrated being with Kirby for 45 years and we will always stand by our products and will always have the best service to give to you, our customers. Thank you everyone that we have had the privilege of serving and to our future customers as well. Len and Marta Sena
UNPROFESSIONAL scam artists!I took my Dyson here because it was smelling funny and had weak suction when the (dirt collecting) canister was in place. However, with the canister removed, the motor sounded/smelled fine and there was plenty of suction. The repair man who was at the store told me that he was not allowed to give estimates and that only the owners evaluated/estimated the vacuums that are brought in for repair. I told him that I was not impressed with the vacuum and therefor not looking to spend much money to get it back to its (pretty lame) working condition. He agreed with me and said that they are not good vacuums and that he had fixed 4 of the same kind that week. He went on to explain that the brushes on the beater bar are too short and too far apart so they don't really work the carpet to get stuff out. All of this I agreed with from experience. So I told him to have the owners check it out. He said that regardless of whether or not I choose to have the repairs done there, there is a $15 estimate charge. This is when I should have walked out and this review subsequently end. But against my better judgment, I left my vacuum there to be checked out. I had a message to call the store this morning and when I spoke with the same repair man on the phone, he told me that it would be $169 to fix the vacuum. He said it was the motor that is going bad and causing the problems. (which is hard to believe, because though I am not a vacuum expert, it seemed fine when it ran without the container in it) I told him I didn't want to spend that much to repair it. He went on to tell me, "these vacuums are good machines-just sometimes the motor goes out. But it is worth repairing." ummmm.. what?! because when I dropped it off it was a terrible machine with a poorly manufactured beater bar. Now its worth repairing because you want to make a budck-right. I told him I was not happy with it so I didn't want to repair it and I would come by and pick it up shortly. He told me they have really good vacuums for sale in the store (which he had pointed out to me the day before). I told him they were out of my budget and that I would be shopping around. His response was, "well how did you afford a $500 vacuum when you got this one.".........OMG. Really? Did a repair man at a place of business SERIOUSLY just say that to me? Because I am 1,000,000% sure that it is NO WAY is his business how I acquired anything I own-just as ANYTHING about my life is none of his business either.. I am still aghast at the unprofessionalism all around. From the changing of opinion of the vacuum to fit the situation, to the questionable diagnoses, to the absolutely uncalled for question about my previous purchase. And if you're picturing some ignorant 20-something, that was not at all the case. This guys was well into middle age. 50+. UNBELIEVABLE. Take your business ANYWHERE ELSE
I got Replacement bags and a belt for my KIRBY. This in the cleanest vacuum store I have ever seen and NICE people!
This is absolutly one of the best businesses (of any type) I've found in the two years we've lived in San Antonio. I needed a belt for an old vacuum that we keep in our motorhome and found Powells on the internet. I called first and they said they had them in stock and if I brought in the vacuum they would install it at no cost. This store is extremely clean and well organized including their repair area. They immediately took my vacuum to the back, replaced the broken belt, then completely wiped down and cleaned the entire vacuum. The technician, Juan, also noticed some places on the electrical cord where the rubber was missing and the wires were visible. He took some electrical tape and covered them all. Talk about GREAT customer service. The entire charge was $3.00, plus tax. I can guarantee that this is the only place I will shop for a new vacuum or other floor cleaning supplies. I sincerely recommend them for any repairs, service or new purchase. I understand that they have been in business for over 20 years and it is easy to see why......excellent products and the best customer service ever!
Friendly and helpful. They also have used vacuums for sale at a reasonable price.