Like most of the poor reviews, this company was called out through American Home Shield to look at my leaking water heater. They diagnosed the need for a new water heater which was covered through AHS but insisted that is needed to pay almost $600 in out of pocket expenses including city permits. I mentioned that I live within the Bexar county but not in the city limits and therefore do not need require San Antonio city permits. The serviceman – who was very professional and friendly, called the dispatcher, “Melissa” to have the estimate adjusted. Within minutes I received an EXTREMELY rude call from her saying that if I felt the need to question their estimate she will cancel the installation of the water heater. This motivated me to insist on determining exactly what county requirements exist. I was told by the Bexar County Fire Marshall's office that county residents DO NOT require city permits, expansion tanks, drain pan, or drain lines on water heaters. In fact, there are NO mandates at all as long as it doesn't affect environmental concerns, (water heater disposal, sewage interference, etc.) I filed a complaint with AHS. After reading about all of the other AHS customers who complained about Immediate Response's price inflation, I have one question: WHY IS AHS STILL DOING BUSINESS WITH THEM?
THIS COMPANY AND IT'S EMPLOYEES ARE THE BEST IN TEXAS. THEY ARE HONEST,CLEAR ON THEIR PROPOSAL,POLITE,FAST,CLEAN AND NEAT WORK ETHICS,THEY WILL WORK FOR YOU! I AM 100% SATISFIED AND HAPPY WITH THE SEWER LINE REPLACEMENT FROM THE HOUSE TO THE STREET. I HIGHLY RECOMMEND THEM. RICHARD A. MCLARTY …
I met Mr. Gomez through my daughter-in-law, in May of 2015, after relocating back to San Antonio from MN to spend some time with my family. Their home needed lots of TLC including everything from flooring, painting, plumbing and just about everything in between. Usually, these guys come out…
This company is very knowledgeable as well as affordable. The gentleman that came out to my house took the time to explain the problem to me and what was needed to fix it the right way. I definitely recommend!
I have used this company many times and finally decided I needed to let the public know how knowledgeable , professional and reasonable they are. This last repair on my hose bib was another job well done!
1900 E Howard Ln Ste EPflugerville, TX 78660
From Business: To have a job done right, you call in the experts. Serving the Austin area since 1978, Strand Brothers Service Experts has a local, NATE-certified service team available to service, repair and install all brands of furnace and air conditioning equipment. At Strand Brothers Service Experts, we're passionate about performing…
I was charged $367.50 for replacing two electric hot water heating elements (plus thermostats but as best I can tell they come with the heating elements). Knowing absolutely nothing about hot water heaters, my assumption was that these elements must have been $100+, so when I found out that they…
My toilets had not been flushing properly all year and I knew there was an issue. I called around and received different opinions and chose to use Immediate Response Plumbing.The pipes under the house were clogged when they used the cable to check I had roots in my pipes and since I wanted fixed properly I had tunneling under my home to replace the lines. 25 feet total that my warranty company did not cover. I started the work on Monday a holiday and completed today.Flushed toilet and everything is working great. I even flushed additional times while the technicans were at the home and no issues.will use you guys in the future and let my family have your business card
Alamo Plumbing Solutions is really a good company and affordable. We had a plumbing problem with our jacuzzi tub and Had 3 different companies come out and they all had different opinions and all tried saying it was an electrical problem. Well we had Alamo Pluming Solutions come out and fix our tub within 2 hours. I was so amazed with the way he diagnosed it. He ran all the electrical test that a plumber could do and found that a seal was bad on the motor. I SAVED HUNDREDS OF DOLLARS USING THIS PLUMBING COMPANY. I WILL ONLY USE ALAMO PLUMBING SOLUTIONS from now on. Thanks guys you are life savers!!!!12-4-12
Immediate Response Plumbing has done several major plumbing repairs for our home, built in 1938, near downtown San Antonio. Needless to say, it can be hard to get around existing plumbing problems in a house that is 80 years old. Each time they manage to do a GREAT job. This time they replaced a Hot Water heater that had been configured in such a way that made it difficult. The manager of the job, Bob, got it done quickly and cost effectively. His assistant, Jeff, was polite and hardworking. Both of them were just plain nice. Couldn't recommend them more.
called Immediate Response Plumbing and they had a fast response time and called 1/2 hour before they showed up. They repaired my Moen sink, my toilet and my shower. They were honest to state that I did not have a shower leak but a shower curtain problem which was leaking on the floor. They took off the shower handle cover and tested and observed for any leaks and drain leaks to find none. They worked as a team and were honest and polite to me. They cleaned the house up post any repair location and finished the job at a good price in 1.5 hours.
I am a business who had a ladies restroom flooding each time it was used. I called Alamo Plumbing Solutions of San Antonio, and they immediately came out to determine the issue. They ran a camera through the piping and determined that severe sewer breakage occurred in the sewer line under the foundation. They wrote a very reasonable estimate, and were out the very next morning to begin repairs. I am extremely satisfied, and will only use Alamo Plumbing Solutions of San Antonio from now on.
Troy & Ralph were very professional, courteous, prompt & most of all, HONEST. For years I had been told I had roots growing in my pipes (even by a company who had run a camera down the line). They came to my house the next day as I requested & ran a camera down. My pipes are clean & have no roots running through them. They saved me literally thousands of dollars that I was expecting to pay. Their prices are very reasonable also. Can't say enough about how pleased I am with these guys!
Plumber came out and unclogged my SEWER DRAIN in the front yard on a Sunday night. We had been having plumbing problems for a while and thought it was our toilet. Alex came and unclogged the drain and put a camera in the sewer drain. We saw roots and multiple separations in our sewer pipe. I was really impressed with their modern day equipment. They were very knowledgable and very affordable. I strongly recommend these plumbers. Thanks,D. Martinez
Reliable, friendly, Good value for the money.As a Realtor, I often use Immediate Response Plumbing for all of my plumbing needs. I have called on them many times for relocation properties. When I take over a property, I take over the utility costs as well, It's up to me to winterize them and to de-winterize them too. I call up Immediate Response to drain all the water and to make sure the pipes won't freeze and break. They always do a great!!
Best plumber in San Antonio! I found these guys on Best Plumbers, and would highly recommend them to anyone looking for a good plumber in San Antonio. I had a clogged floor drain in my basement, and JR's Plumbing sent out a drain cleaning technician at 8 PM to get my drains flowing again. Weh they left my hone, the basement was cleaner than before the drain cleaning problem. They did a really nice job. Thanks JR's Plumbing! Will use again!