The management staff here is awful, lazy, ignorant and rude. I have had to call them for a week or more to try to find out how much my rent is, because they would try to overcharge me. The gate is always broken. There is no parking because parking permits are not enforced. There are auto burglaries all the time. The parking lot is really dark at night. They don't have a security guard. A while ago there was a carjacking in the parking lot in broad daylight. Be warned.
104. Amberson Realty
Anita and her staff are absolutely fantastic! This company deserves five stars. please be careful when you read negative reviews as some are not completely honest. They are based on incorrect information. I have had a wonderful experience renting from them, best landlords I have EVER had. I call…
LaPalama Apts is decietful and uses malpractice to unlawfully recieve money not legally due to them by forging documents that are not binding to recover fees they are not legally eligible for. I lived in Lapalama for one year and a half and I was without heat for the winter. When I moved in the …
I would not recommend living here at all Maintenance is horrible, water is always a problem either its a slow running faucet or no hot water for days or its shut off. Building are in desperate need of renovation,plumbing is horrible, neighbors toilet back up into tub, constant leaks. They list …
moved in 2010 and was told things would get fixed. never happened. had a hole in the ceiling that would drop insulation all the time never fixed. found a dead mouse stuck in bathtub drain that took them over 3 weeks to remove. my oven caught on fire after 5 months of bugging them to fix and t…
7803 S New BraunfelsSan Antonio, TX 78235
From Business: Experience upscale living at The Landings at Brooks City Base. Our one and two bedroom South San Antonio, TX, apartments supply everything you need in a new home.
12910 Clubhouse BlvdSan Antonio, TX 78221
From Business: Whether you work in the oil and gas industry or need easy access to Texas A&M, the apartments at Villa Espada are an ideal combination of fantastic home features and neighborhood accessibility.
7 weeks ago we moved into a nightmare apt. I swept dirt and cleaned for 3 days before we could move anything in. We immediately put in maintenance orders for the dishwasher, faulty ceiling fan, washer that doesn't cycle all the way, gaps in our doors, etc. We've had a Regional Mgr walk thru and her first response to me was, "Are we going to be able to please you?"..."We're not going to be able to please you, are we?" Yes, I can be pleased but I'm living in an apartment with so many deficiencies and 7 weeks in we're still waiting helplessly. The advertised 2 car garage does not fit both of our cars and the spot in front of our garage is too short to park a vehicle legally. The few common spaces are always taken, some by vehicles that haven't moved in weeks. The air quality in our home is poor, proven by our Oreck filter system. We have paint droplets splattered throughout the unit on absolutely everything! I have spent weeks peeling, wiping and cleaning the walls, floors, and doors. We're paying over $2000/mo, it's brand new, we expected luxury not nightmare. The Regional Mgr informed me we got a "courtesy replacement" of our water filter. Well it was only 5 weeks old when it ran out so I'm guessing it wasn't a brand new fridge (also had uneven doors and pre-cracked/stained shelves.) Everything in the kitchen is scratch and dent quality. The "custom cabinets" are thin and cheap; only "custom" as a legal term because they were designed specifically for this space. Designer lighting is popping on us daily and won't stay on. Luxurious bathrooms are as basic as they come, the granite countertops are pre-chipped, unsealed and pitted in every room, and finally the faux wood floor is simply laminate that scratches easily and is installed poorly. Overall it's embarrassing. Many flaws were present when we walked thru but the leasing agent reminded me they hadn't "finished yet" & the "unit will be ready for the walk thru." Staff is very friendly but their product is sad
Watch out, as the other review have said, they kept my entire $750 deposit even though I cleaned the place thoroughly and left it in better shape than when I moved in the previous year. I should have paid attention to what the other reviews said.
IF I COULD RATE THESE PEOPLE WITHOUT GIVING THEM ONE STAR I WOULD! My daughter and I have been in this unit from 2-2-16 to now and I have had NOTHING BUT PROBLEMS WITH THIS UNIT AT BRIGHTWAY MANOR! At the moment I have had the same hole in my bedroom closet floor since Monday made by RATS, and I have contacted these people SEVERAL TIMES THIS WEEK AND NOTHING HAS BEEN DONE. THE FIRST HOLE DISCOVERED WAS BEHIND MY KITCHEN STOVE AND THAT WASNT TAKEN CARE OF FOR OVER A WEEK. I have silver fish, ants and roaches on top of that! THEY FAILED TO INFORM ME BEFORE MY MOVING IN THAT THE ENTIRE PROPERTY IS RAN UNDER ONE HOT WATER BOILER, AND MOST OF THE TIME I HAVE NO HOT WATER! THESE PEOPLE ARE MAJOR SLUM LORDS, RUN AS FAST AS YOU CAN AWAY FROM DROUGHT PROPERTIES, ALL UNITS UNDER THEM AND STAY AWAY FROM BRIGHTWAY MANOR APTS OR YOU WILL REGRET IT
Horrific experience with this agency! The place was filthy when I moved in so I cleaned and cleaned for literally days. When I moved out I left the apartment in significantly better shape, and yet Amberson charged me all sorts of bogus fees and kept my entire deposit and then refused to return any phone calls or emails. Extremely disappointed with the dishonesty and poor business ethics of this company--avoid at all costs!!!
This property is old and poorly insulated, in the winter the down stairs area gets unbearably cold. The sliding glass doors as well as all of the windows are very drafty and need to be replaced. The plumbing and piping needs to be replaced. Had to have the maintenance to clear the drains on more than two occasions. Valves on the toilets upstairs had to be replaced more than once, and they painted right over the tile in the baths instead of replacing old molded tiles. The management is hardly ever on the property and hard to reach. The maintenance is ok but there is only so much you can do to an old worn out property. The water bill is divided up among every one on the property whether you use it or not, my bill more than doubled in less than a year. As far as the security there is none and the gate is almost always open. Don't be fooled by the cosmetics as there are some upgrades but these apartments need to be gutted and redone.
Over the past couple years there have been a ton of vehicle burglaries here. Management has never bothered to hire any kind of security. All they ever do is report it to the police and put out reward notices. I'm afraid for my family's safety, and we will be moving ASAP.
Ugh! After living here for a year, I can honestly say I wish we had taken our time looking. To say the least, the remotes for the gates wouldn't work, and the office staff wouldn't exchange them, however, that wasn't really a problem because the gates didn't work either and they were open most of the time. We even had a couple of break ins to the cars in the parking lot. However, the worse part, were the over charges upon moving out. We received a statement with $400 in charges we were not responsible for, which we are disputing, but so far they are not responding. Not fair!!