Horrible!!! Individual owner...agent not sure showed me condo took my application fee hasn't returned any calls/text. I suppose I just have DanielCambon 210-724-6329 my $35 for nothing. So I'm writing reviews on everything. The least I can do for throwing away $$$ I could have used on a legit place. Unprofessional at its best.
Horrible!!! Individual owner...agent not sure showed me condo took my application fee hasn't returned any calls/text. I suppose I just have DanielCambon 210-724-6329 my $35 for nothing. So I'm writing reviews on everything. The least I can do for throwing away $$$ I could have used on a legit pl…
This complex has very nice amenities and is in a great location. When I toured the property, I was excited to live at this complex, but found out the floor plan I wanted was not available. Then a few weeks later, I got a call that one unit came available and it would be handled on a "first come,…
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The new property manager is a horrid person. She is incredibly rude and does not know how to take care of the tenants. I pay a lot of money to live here and she does not treat me like I'm a valued customer. The landscaping has turned into weeds - all they do is mow the weeds, and every time the…
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This complex has very nice amenities and is in a great location. When I toured the property, I was excited to live at this complex, but found out the floor plan I wanted was not available. Then a few weeks later, I got a call that one unit came available and it would be handled on a "first come, first served" basis because some others were also showing interest in the same floor plan. I literally hung up the phone and went directly to my computer to submit my application before anyone else, paid my fees in full, and figured I was good to go. To make sure everything was okay, I paid a visit in person the next morning. The leasing agent that gave me a tour didn't remember me at all, and I found it odd that I was being treated like a nuisance. Well, come to find out, someone else was trying to submit an application at the same time for the same unit. I quickly got the very strong impression that this had never happened before and they had no idea what to do. At the end of our meeting, I was assured that my application was submitted into the system first, so the unit was on hold in my name (hence "first come, first served"). Fast forward a day or two. The front office staff calls me to say some of the features in this unit were not what I expected. I made it clear I was disappointed by this, but it wasn't a deal breaker and I'd like to move forward anyway. I was told there was no reason my application wouldn't be approved in the next day or two, and that was the last step. I was feeling great.The next morning rolls around and I get another call from the leasing agent. She tells me they decided to give that unit away to someone else "in hopes" that another unit closer to our preferences comes available. I was dumbfounded; at that point, I was out $600 in application fees and a security deposit for a unit that was literally given away right out from underneath my feet - against what I said literally the day before! They, like any other complex, can't guarantee that someone else will move out. Given all the trouble and negative circumstances, I ultimately decided to withdraw my application before I was stuck with no unit at all. Not to mention I am very dissatisfied with the treatment I have received. To add insult to injury, the complex "isn't sure" yet if they will refund my fees completely. Long story, short? Untrustworthy (and unfriendly) front office staff, extremely unclear application handling, and highly questionable ethics. I love the property itself, but I definitely do not recommend this property's staff. Steer clear if you're a prospective renter.
Staff doesn't return phone calls, courtesy officer has never return phone calls, grounds are nice but they need speed bumps and stop signs. Not a good community if you have kids...and want to ensure they don't get hit by a speeding car coming around a curve. Neighbors play Mexican music loud and late at night and no help from "courtesy officer". The town homes may be better, but you still will have to worry about the lack of professionalism and safety hazards.
DO NOT buy or lease from here. Just a few years ago, this was a lovely location for young families starting out and retirees. A nice, safe and quiet community but within a couple years it's gone down hill!. Within the last 6 months there have been two people that overdosed, one person in a unit and another in the parking lot. Police are called at lease once week and just this morning 7/27/13 there was truck shot up 6 times. Police were there and had the back area blocked for hours. What a shame to see the owners of these Townhomes not care who they lease their units to such as drug dealers and prostitutes. Shame on you! There a few good people still here.