San Antonio, TX Herff Jones Photography

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1. Herff Jones - CLOSED

BBB Rating: A+

5118 San Pedro AveSan Antonio, TX 78212

(210) 829-7393

We ordered items from their photography group and did not receive our entire order. We waited a month for them to complete the order and then called to inquire about the item. We were informed by the employee that they were not able to get the item anymore, as would issue a refund check. We wait…

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Helpful Reviews 
Alisa M. rated

TOTAL SCAM! DO NOT PURCHASE YOUR BABY PICTURES FROM THIS COMPANY! It had been a month and I still had not received my baby announcements. You can't get anyone on the phone. I had to email them several times with no response. It was only when I threatened to post a bad review that they responded. First they tell me that they sent my pictures to the wrong address then a week later they say they damaged and needed to be reprinted. They weren't ever printed and I canceled my order and now they are feeding me the same crap about sending me my refund check, wrong address... Blah blah blah really? I paid for the pictures with a credit card so why can't they refund the card???

Signature Photography Inc
Audrey R. rated

Terrible experience with this place!. All I asked was for was an extra order form to order my daughters pictures. I was told by the first lady I spoke to that they would be emailed to me so I could order. Never got an email. Called the following day, another lady said they will be emailed to me that day. Nothing! Called the last day that they were due, apparently someone else was needed them the same day and still got nothing. Called and left a message but did not get a call until the following day by the manager Rene. Got no apology for the inconvenience, instead got told I need to come down to the office downtown in order to get a form and that they could not be emailed to me. Thanks for nothing Signature Photography. Don't waste your time with this place, they are obviously too busy to worry about others orders

Lindsay Wogen Photography
Kira D. rated

Pro:Lindsay takes great pictures and I barely noticed where she was on our wedding day because she is quiet and moves around the crowd with ease. Con: It did take months and months and months to get our pictures, and she only edited about a third of them. Because of the long wait to get our photos and her constantly misleading us about when our pictures would be ready, I don't recommend her.

Lindsay Wogen Photography
Jin D. rated

Totally agree with Michael's review. I also recently hired her for a family photo shoot, and I regret it so badly. It was such a headache to deal with her. After the photo shoot, she just went silent for 4 weeks. I emailed her asking the status...she said it's coming..another 2 weeks passed. I emailed her again. She says 'oh didn't you get my email with all the images?'..well, I didn't! and I don't know how you can send an email with a terabytes attachment. I also ordered a CD with all the images taken at the photo shoot. So I ask her when the CD would be ready. She comes back says 'Oh do you want CD too?' She charged me $2.25 extra for postage upfront and she acted like she didn't know...anyhow another week passed. I (AGAIN ME, NOT HER) emailed her again, if the CD had been mailed yet. she says it's in the mail..well I don't know what's up with her, but she refuses to give a customer any sorts of updates. So after long waiting and bugging her constantly, I finally got the CD. Besides I did not get what I promised, which was all the images in color and black and white,(I only got 40 images and only 5 of them were black were white) the final photo quality was a big disappointment. I only liked 2 pics among all, because some of the pics were simply not usable. Either my eyes were closed or my husband's mouth looks weird because obviously he was saying something, and etc.My experience with her was a disaster. AVOID HER! Her lack of professionalism and poor quality are not worth the money or your time and energy. If it's possible I would give her minus stars.

Lindsay Wogen Photography
Michael B. rated

While she does a great job editing, she has horrible customer service skills. She didn't double check our location site to make sure we could take our pictures there. The site that is recommended on her website. She informed us after we had already showed up. After agreeing on another location, she took our photos. The shoot went great. She said our pictures would be ready in 2-3 weeks even though her website says within 2 weeks. After 4 weeks, I emailed her asking about our photos, she said within the week they should be done. 2 more weeks went by (total 6 weeks) nothing from her, I emailed her again. She said the same thing within the week the should be ready. Finally after 8 weeks they were done. She didn't email, text or call to let me know and to finish up our order. I had to be the one to call her. Once we received our photos, there are some errors on them. Things that any professional photographer would have noticed while taking the photos. We also did not receive everything that we paid for. We only got 17 photos instead of 20 which her website says we should have gotten and we also didn't get the online viewing either. She didn't offer any kind of discount for her mistakes or for the inconvenience that she had caused me. If you are going to charge professional prices, you need to act like a professional.

Enchanted Dreams
Cynthia R. rated

I hired him for an event. He was hired for linens, which ended up to be wrong color and were stained and wrinkled. They had three hours to set up before the event. As my guest's arrived they still were putting out table clothes.My package include a photo booth which was nothing more than a ugly wrinkled cloth over some poles. Just a back drop not a booth. The back drop wasn't even entirely covered. The poles were exposed at both corners of the bottom. Which really ruined the pictures taken. They were also hired to cater. Dinner was at 6, and they didn't server until after 6:30. And finally they were to video my event. I was told when I signed the contract that I would have live streaming of the video. Which never took place. The screen was up but was never turned on. They had children running the event and the couple of adults that were on there crew were drinking alcohol while running my event. These people tried anytime to extracted more money after I paid off my contract. And even still are hold the DVD until I paid some bogus fees. Well after my event. They are making up lies saying that I told them to serve dinner late. Really!! They were rude, slovenly, and unprofessional. So be warned if you want a professional job look else where. Don't be fooled by their supposed package deals.

Ron Smith Photography
jessicatx rated
Ron Smith is a creepy old perv...

Ron Smith is a creepy old pervert who can't keep his hands to himself. I did a shoot with him and near the end of the shoot, he asked me to go have a drink with him and he put his hand up my dress!!!! And he is married on top of that!