Here's a business built on walk in customers, but nowadays, a walk in customer will sit and wait forever as online appts walk in and go straight to the chair. They seemingly don't have to stop and waste time divulging phone number and such. My last 2 visits, I left. I'm not saying stop online appts, what I'm saying is, IF you're going to have online appts, HAVE enough people to handle WALK in customers and someone to handle ONLINE stuff. I will NEVER go back to Great Clips. NEVER
The stylist did NOT even come close to cutting my hair how I asked. She gave me a basic haircut that was NOT even well blended. She left long stray strands of hair which did NOT blend anywhere. I DO NOT RECOMMEND THEIR SERVICES AT THIS LOCATION.
This store is under new ownership as of February 10, 2018. Please note it has a new phone number: 210-635-000
Started with Rita over 20 years ago on a referral from a friend. People compliment me on my hair all the time. (They think it's natural...ha ha ha) She is an expert with color and highlights. She stays up to date with the latest and has adjusted her technique as my natural hair gets more and more grey. Highly Recommend !!
VERY VERY RUDE!!!!!! I have had a horrible experience with this hair salon. DO NOT GO THERE!!!!!! I called them on 4 occasions over a two week period trying to get an appointment. Each time someone would answer and assume me they would call me back because they were too busy to stop what they were doing and make an appointment. I never received a call back. So I wrote an email to the owner explaining this asking for a call back. No reply. Big surprise. Then I called again the next day and said I would hold until the owner could speak to me about this and the owner refused to come to the phone, said they were short staffed and thats why no one booked me an appointment. She didn't even try to listen to me or fix this situation. DO NOT GO HERE!!!!!! They claim they are short staffed, do not respond, and do not spend the time needed to truly make you feel and look great.
I've gone to this salon for years. I will get my hair done here for many years to come. The atmosphere is AMAZING! I love all the hair dressers, and the owner is so awesome! Rex at the front desk is helpful and very organized! Keith is my favorite, but I have no complaints about anyone else. If you are a dog lover, this place is for you! The owner brings his dog to work with him everyday. There is an outside area as well for relaxing that is both beautiful and tranquil. I highly recommend this place!
Best haircut I have had in years. Truly gave me exactly what I asked for. Could not be happier with the results! Atmosphere was very pleasant -- not pretentious at all, and I felt very relaxed. Staff was really sweet and made sure I left with the cut I wanted. So grateful to be able to finally end my search for a great salon!
Susan is the best at what she does. (20 years experience) I've been going to her for years. I had not been back in over 3 yrs I had kids and I live in the hill country. She still there and dependable. I was so happy to she had not left. I'm sobbing because I hv not treated myself in a while but Susan made me feel right at home like nothing ever changed. I let my hair grow all that time and she shaped my hair back into a fabulous due!!!! She did a fierce job.
Great service! Francisco is friendly and caring about everyone. In my opinion he's the best in San Antonio area. I drive 1 hour just to get a hair cut only because of the quality of the cuts he gives each customer.
I've been taking my self and my family here for about a year. They always do a great job and our hair looks great. It doesn't matter who you get they are all very skilled and friendly