Guy came and installed new windshield. The next day i find out that he broke the hinges to our and just put tape over it. I call him and he tells me that he will be by the next day to fix it. Well he never showed up and he won't answer the phone. I highly suggest going anywhere else but this guy.
From Business: Do you have auto glass damage? For windshield, window or back glass repair and replacement in the Balcones Heights area, turn to Safelite AutoGlass. Those in Balc…
Make An Appointment Today!Schedule Appointment
From Business: Do you have auto glass damage? For windshield, window or back glass repair and replacement in the San Antonio area, turn to Safelite AutoGlass. Those in San Anton…
Make An Appointment Today!Schedule Appointment
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Badass job .. removed broken windshield without a mess of glass. Reattached my sticker , put on new windshield cleaned up in less than 45min, plus came to me & at a reasonable price.Will recommend to anyone needing a new windshield.Great job
Samuel Glass is a "true professional" Company that goes above and beyond to support their customers. They also give military discounts, but their customers service is one of a kind to say they do a swift, clean and proper job. Mr. Jason L. did the proper measurement, although when installing my window Mr. Rubin Hidalgo found a gab that during the measuring Jason wouldn’t be able to notice the gab. It was then that Rubin adjusted its measurements and re-ordered the proper window size. It was another week to wait for the window but worth the wait. Rubin was on time, swift, professional and cleaned after himself. A true professional. I’m very pleased with his service and Samuel Glass! Thank you for everything!V/rLuis Arellano, USN Chief (Ret.)
Susan from sales is the rudes person at this company and everyone at this company is rude i called to place an order and susan hanged up on me 3 times not once was mean or yelling or rude. Please stay away from SAMUEL GLASS or at least until this Susan gets fired or leaves the company I have to put 1 star to post this review but they don't even deserve that. I'm a handyman and I do commercial work for several big company's here and around San Antonio but I'm going to take my business somewhere else
GREAT JOB !!!! CALL MALDONADO AUTO GLASSLOWEST PRICES IN TOWN AND GREAT SERVICES AND FREE MOBLE SERVICES
Very poor service, Did a ton of damage to my vehicle then decided to stop answering calls or texts when confronted about the issues. Gave me a number of someone who could repair the damage saying he would cover the costs then went silent. I am weighing my options on bringing Tony Cueller to small claims court or disputing the charge as he misrepresented the quality of service provided. DO NOT USE you will regret it
If it was possible to give zero stars I would. The price I paid was fair, the shop came recommended so I took my car in. I called and the owner, he told me on Saturday they're open from 8-5 and I could bring my car by whenever and have it ready the same day. I took it to the shop, which is located in an unsafe neighborhood. They required I pay for the work up front, in a hurry to be paid. I came back at 4pm on Saturday to get my car, all the lights in the office were off, doors were locked, and the no one would answer the phone numbers they provide on their website. The weird part was, my car was parked out front as if it was ready to be picked up but I had no way to access the keys. The sign posted on the front door stated the hours of operation, said that they close at three on Saturday not five like I was told originally. I found it very odd that my car was sitting out front as it was ready to be picked up but there was no one there to help me. I drove all the way across town to get my spare key and come back thinking that maybe they left it for me to take home since the hours posted stated they were closed on Sundays. When I got back to the shop with my spare key, my car was locked up in the backside of the shop, I was without a car the entire weekend, which is how I work. I went by the shop on Monday to pick up my vehicle, I asked him what happened on Saturday and he let me know that he went to the gun show but he had left my keys inside the vehicle so I could've just taken it. My jaw dropped and I couldn't believe he was serious, my car was open and free to whomever wanted it. That's totally unacceptable in my opinion, it's my personal property left unattended while the owner went to a gun show! So unprofessional and the customer service is horrible. They don't have an answering machine so I couldn't leave a message, no email address to let them know I'm standing outside their shop waiting to pick up the car I've ALREADY PAID FOR. Very shady and poorly run.
Was reffered here by a friend and was told it was also a dealership. The lady hung up on me then called me back private arguing and being extremely rude...i simply said if its not a auto dealership then she could have told me professionally...then refused to give me her name and laughed and said i am the manager. Then proceeded to hang up again.
Had them come out to put in a power slider on my truck. But they didn't want to do it. So I has them put in a solid glass back. They put it in and it came out 2 days later. Tried calling them to come and fix it. They didnt.. don't get scammed people
Great customer service on time for job and can't beat the price the offer. Had my wife's winshield replaced by them and calling them for my own.