What to Know About: Insurance »
In the event of a disaster that affects your home and property, what are your options?
San Antonio, TX 78250
I called and spoke with Jack at 6:30p and Joseph was at my door in 30 minutes. Joseph was very professional and took the time to triple check the repair. The company name definalty fits these guys.
7814 Mainland DrSan Antonio, TX 78250
Just had Johnny and Fernando install a "halo unit". Just wanted to share what a wonderful company this is. Fast efficient and friendly! Joe DERRICO came out and set the plans in motion.Service First A C has a new fan! If I need any other AC service this is the only number I will call.
San Antonio, TX 78237
Poor customer service. First off 1st aid plumbing made a scheduling error. When we told them Fridays work best. They called on Thursday said they were coming out will be there at 10. I was heading to a doc appt and husband had was heading to work at 10. We wpuld have not made it for that day. Ca…
4111 Factory Hill StSan Antonio, TX 78219
San Antonio, TX 78233
From Business: 1st Call Cleaning Services is a professional cleaning company specializing in commercial cleaning. Our clients trust us to provide quality cleaning services, including floor care. We offer over a dozen years of experience servicing the San Antonio, Austin and Surrounding Area. We pride ourselves in delivering superior cust…
San Antonio, TX 78228
From Business: Mobile diesel repair and towing service. We offer: Emergency breakdown service. Onsite repair. Heavy truck and trailer repair. Fleet maintenance and fleet service. Towing, light, medium, heavy Truck
In the event of a disaster that affects your home and property, what are your options?
Decide if a traditional water heater is right for you, and how to find the right one.
Hard water can cause scaly buildup on your bathroom and kitchen fixtures; increase water bills; and clog pipes. Learn what you can…
Awesome staff great service never had an issue with them maybe one issue don't know if I call it an issue but there very fast well I guess it's all in the name PRONTO great work guys keep it up #1 Still the best Andrea is the best good customer service skills
Very prompt, professional, and reasonably priced. The tech was very knowledgeable, respectful, and did exactly what he stated he would do prior to starting the job.
I have been using A ACTION Aire for all my air conditioning and heating needs for over 20 years. They have always been honest and trustworthy in getting the job done.
This contractor (Fernando Quinones) was a "No Show" to fix my A/C unit during an extremely dangerous heat advisory period. After accepting an expedited work order from American Home Shield (Home warranty company) to conduct repair work on a broken A/C unit, communication with Fernando Quinones established he would service my A/C on the afternoon of July 20, 2018.Ambient's owner agreed to call me around "Noon" to let me know if he could make it in the afternoon. Around 11 a.m. he responded he would be "on the way to my house after his next service call". After taking the entire afternoon off, I waited at the house until 5 p.m. with NO COMMUNICATION (text or phone call) from Ambient. I texted Fernando Quinones several time to inquire as to his status, and attempted several phone calls and left messages on his phone which went unanswered or returned. I then contact the Home Warranty company who was able to get in touch with Fernando, who told the warranty company he couldn't get to my house until the following week. UNACCEPTABLE!! I tried to contact the owner of Ambient again to let him know I was disappointed and all I wanted to was an explanation as to why he stood my up and refused to communicate. I explained a reasonable explanation would be fine, otherwise I would be forced to refer the company as a complaint to the home warranty company and the BBB. This is the responsible course of action for all customers as the community deserves to know they could be taken advantage of by Ambient Recovery Services. Fernando Quinones immediately responded with a text "Do Not Contact Me Again At This Number." I think that response validates and proves my concern as a customer regarding Ambient's complete lack of customer care, service, and integrity. I responded I was moving forward with my complaint(s), to which Fernando texted, "that's fine, I'll tell everyone about your 'threatening' tactics." I guess I shouldn't have expected more.
John was the lead on installing our new AC/Heat pump system. He was very professional and did and awesome job. Left my house (AC area) clearer and more organized than he found it.
Horrible! Don't do it. My condenser fan went out on Jul 03 2018 after having it replaced by them only 1 year earlier. First time I was charged over $650, second time charged $320 for the same exact service so that has me questioning the first Tech that came out. So today, July 11, 2018 (only 8 days after my new motor was installed) I noticed that my condenser fan would not kick on. Could hear the power going to the compressor but the fan would not turn. Tried pushing the blade to help start. Nope. Called American. 7 hours later and 88 degrees in my house, they arrive. Tech turned the AC on, checked the connectors giving power to the fan motor and they were loose. When they were tightened, the unit kicked on. I was then billed for $76.31!!! After getting no where with the Technician I called American and spoke with management. They said I was billed because the fault was not related to the last service call (replacing the motor). After informing them that there was a loose connection from the install 8 days ago, they said "The reason you were billed is because we pay our Technicians hourly and they have no way to pay them so the customer has to". So either they just don't want to eat the cost or they are in such bad financial shape as a business that they really can't afford it. Either way, that is not a company you want to do business with. After arguing with them they came back and said that I was billed for this call based off the Techs invoice they did not believe there was anything wrong with the unit, even though the Tech did identify loose connections from the install. My parents used American for 5 years before discovering that they never once cleaned the electronic air filter in their attic. When my dad discovered it, it was completely clogged. He cleaned it and lowered his energy bill by $100 a month. So after paying them to service his unit twice a year to save in energy usage, they likely cost him $6,000 in electricity usage over 5 years. This, combined with my parent's experience has made my parents, brother, realestate investor friend and myself, part ways with this company. Hope their $76.31 was worth it because they just loss several customer and I urge anyone reading this to look elsewhere. There are many companies that will compete for your business by providing good, honest service. Not this one.
They overcharged me $1795.16 now I'm going to have to take them to court to get my money back, they quoted me priced items to do then only emptied septic tank and replaced the cap on septic. They also refuse to return phone calls, my daughter called from out of State then they promised to return some money but I'm still waiting on my refund. Call the BBB if you've had problems with this company and turn them in for all mis handle of money or management.
They were able to come out to our residents on the 4th of July. Our water softener went out and it clogged our toilets, faucets, washer, etc. they got to our house in an hour and were able to get us up and running in two hours. Our technician was very knowledgable and was able to get things fixed in a very short time. We just want to thank him again!
Jennifer and her team are the best thing since warm homemade bread (or whatever's way better than delicious bread to you). Seriously. They are smart, hard working, knowledgable, consistent, and a joy to work with; they always seem to respond to our calls, texts and emails in record time; and they have continuously gone the extra ten miles to assist our family with all of our insurance needs (including finding a liability insurance product for my freelance husband even though that's not usually what they do). After 25 years of getting passed from one faceless person to another at USAA despite having all possible banking products in addition to all insurance with them, and never being able to sit in person with someone in banking despite our many years of loyalty, I can't say enough about the positive feeling we get, and especially the SECURITY we feel, knowing we have a solid relationship with an agent and team (We love Becki!) that will always have our back. Kudos to my husband who found Jennifer, long before he found me! We'll never look back and neither will you if you decide to choose Jennifer Hickman Agency for all of your insurance needs. Just do it. I promise you'll be so happy you did.
From the very beginning Wes was informative and helpful. When Jonathan came out to service our AC units, he explained everything fully, he did not try to push us to purchase the part to make our unit work more efficiently..... he just explained why it would help and how it would benefit us. NO HARD CLOSE....I hate that 😡. In the end, it just made financial sense to keep the AC unit up to speed and purchase their “Rescue Club” memebership he suggested- but we already knew we were going to get that from the beginning......Thanks to Wes!
Painting can be a significant undertaking, whether you're painting just one room or an entire home. While some people like to take on this project themselves, many choose to hire professionals to ensure the task is completed correctly.
Matte paint doesn't have a shiny quality when it dries, which many homeowners prefer for their interior walls. This is the most popular style of paint for homes. It covers up irregularities in the wall well but is also easily blemished.
Matte Enamel Paint
Matte enamel paint has all the positive qualities of matte paint but will last longer and isn't scuffed as easily.
Gloss paint will dry with a shine to it and is the second-most popular choice for interior wall paint. The shiny quality highlights imperfections in a surface, so people tend to stay away from it when painting wood.
Semi-gloss is also shiny but less so than gloss paint. It's more commonly used on trim than on walls.
Satin falls somewhere between gloss and matte in terms of shininess. It will highlight imperfections well, like gloss, but is easy to clean.
Eggshell is also between gloss and matte on the shininess scale, but it won't highlight imperfections quite as much as satin, semi-gloss, or gloss.
Exterior paints have similar choices for finishes as interior paints, but the pros and cons can be different for outdoor use.
Though gloss paint will make imperfections easily seen, it will also hold up to the elements the best. This paint is best suited for areas of a home or building that are frequently used, like door frames.
Semi-gloss paint is similarly long-lasting but isn't as shiny as gloss.
Satin paint is commonly used for siding but will display irregularities underneath if the siding isn't in good shape.
Flat paint is the best choice if painting over siding that has many dents, scrapes, or other imperfections.
If you're repainting a home that has been previously painted with oil-based paint, your best bet is to stick with this option. Water-based paint layered over old oil-based paint will peel easily.
Water-based paint, or latex paint, dries quickly and cleans up easily, making it the preferred paint for a home's exterior. It will also expand when warm and contract when cool, which means it will hold up in all types of weather.
When embarking on a project as big as painting your home, it's important to know ahead of time what kind of quality you can expect from the painters you hire. Don't settle for the first one you find or the cheapest option. Instead, do your homework to be sure that you hire a trustworthy professional who knows how to paint a house well.
The first thing you'll do when hiring a painter is request quotes from three or four in your area. If you reach out to too many, you'll wind up wasting time narrowing down your list; too few and you may not end up with the best quality or right price.
The typical price range for an interior paint job is between $400 and $4,120, with the average falling around $1,670, depending on the scope of the project and paint requests. It will typically cost around $380 to $790 to paint a typical 10-by-12 foot room.
The cost to paint a home's exterior is a little higher: between $730 and $5,600, with an average of $2,624. The typical home of between 500 and 1,500 square feet will generally cost between $1,000 and $3,000, but this will change depending on the number of stories and home location.
If a quote seems high, ask the contractor what is increasing the price point. Perhaps it's something that can be negotiated, or maybe this business is just overpricing their services. On the other hand, be skeptical of any price points that seem unfathomably low. There could be a reason their prices are below the industry norm - perhaps their quality standards are uncommonly low, too.
Once you have quotes, conduct an over-the-phone interview with your prospects. Some important questions to ask your painter include:
1. Do you have insurance?
It's never a good idea to hire a contractor whose business isn't properly insured. Ask both about comprehensive business liability insurance and workers' compensation, and don't be hesitant to ask for proof. If you are unsure of the validity of the insurance, you can also call the insurance company to double-check that it is an active policy.
2. Do you have a warranty?
Not offering a warranty is a red flag, and you may want to be cautious about hiring a company that doesn't provide one. If they have a warranty, ask how long it lasts, and what it covers. Additionally, you'll want to get the warranty in writing should you need to refer to it later.
3. Who, specifically, will be in my house, and can I trust them?
You always have a right to know who will be entering your home. If the person you are speaking with says he or she will not be personally supervising the project, ask who will be, what their role is, and how long they've been with the company.
Also, don't be afraid to ask if the painters are trustworthy people. Unfortunately, there are plenty of cases where a painter has stolen items from a home or caused damage to the house or injury to the homeowner. Subcontractors may not be as skilled as employees, and the contractor you're hiring may not have much experience working with them, making them more of a risk. Additionally, ask if the painters are employees or subcontractors, and what the screening or hiring process is like. If the company conducts background checks, that's a good sign.
4. What kind of training do your employees receive?
If the contractor makes a point to train new hires on safety techniques as well as quality standards on the job, you're probably in good hands.
5. What kind of paint will you use?
The quality of the paint will affect how good the walls look when the project is completed. If your contractor says they plan on using a paint you don't like, feel free to request an alternative.
6. How long have you been in business, and do you have references?
A well-established company will have more experience and likely more references for you to reach out to than a new company that's just getting off the ground. Be sure to ask for references so you can speak to former customers about their experience working with the painter. When speaking to these people, ask about:
7. How much wall prep is included in the price?
For a long-lasting paint job, a clean wall is crucial. Ask how they plan to clean your walls, if at all, before getting started. A high-quality company will thoroughly prepare a wall so that the paint will lay smoothly and last a long time.
8. Are you active in the community and are you involved in any trade organizations?
Community involvement shows the company:
Additionally, being active in trade organizations indicates it is likely up to date on the latest industry best practices and that the company is dedicated to its trade. Also, a Better Bureau Business membership demonstrates the company is stable, confident, and willing to let potential customers check them out before hiring them.
If the company you hire is involved in a trade organization, it shows they take pride in their work, and are dedicated to providing quality service. Some top trade organizations painters might be a part of include:
Painting and Decorating Contractors of America
PDCA connects painters and home decorators through local chapters and councils. The organization also provides webinars, educational videos, and podcasts so members can stay up to date on the latest best practices and news.
American Coatings Association
The ACA doesn't focus on best practices so much as it does on best products. The nonprofit is dedicated to research and development of high-quality paint products as well as sustainability issues.
Finishing Contractors Association
The FCA has members that are painters as well as professionals who focus on flooring, drywall, and other elements to home construction and renovation.
Better Business Bureau
The BBB isn't a painter-specific group but rather an organization that is dedicated to ensuring that consumers can access information about anyone they do business with. The BBB also rates companies based on a Standards of Trust scale, which goes from A+ to F. A company doesn't have to be a member to get a grade, and it's a good idea to check to see how your contractor is scored as well as its membership status.