Horrible service and very inconsiderate. Contracted with the owner to service my swim spa for chemicals weekly. The day of the first scheduled appointment, after I text messaged him to ask him what time he was coming, he responded after 5:00 p.m. stating that he need to reschedule for the following day. The next day he came and everything was fine. The second scheduled appointment, which was supposed to be Friday, August 4, 2017, when I text messaged him to ask him what time he would be here, he responded that he was running late and would come out Monday. I told him that was fine. Monday came and no one called and no one showed up. I called them on Tuesday to find out what was going on. They said because it was raining they didn't come out on Monday . I told him that was fine since it was raining but they should have given me the courtesy of telling me they were not going to be out. So if you are not present for the service They are probably acting like they are doing the service and not showing up at all. This is probably why they did not give me the common courtesy of letting me know they were not going to be there on MondayThey were supposed to come out again on Tuesday. They said they would be there at 2:30. At three they still were not there to service my spa so I contacted Office who is on the phone with me for over 30 minutes trying to locate the service crew. At 3:10 I finally told the office lady I had to leave and couldn't wait on them anymore. She said she would reschedule me for Wednesday. Wednesday came and no one showed up and no one called. So Thursday morning I called them and told them to cancel my service and refund my money. I text messaged the owner throughout this process and he did not respond. I text messaged him on Wednesday and Thursday of this week, and he did not respond until Friday. He offered no apology. He only stated that he was going to refund my money as I requested and this was best for both of us due to time Issues.
I just wanted to say great job to the people at Family Leisure. We had a wonderful experience purchasing our patio furniture. Very nice and very helpful bunch of folks. Thank you and we will be back soon.
The people here are passionate about sports and that?s always a good sign. The staff was very friendly and was able to answer my questions I had for my nephew and his up an coming game. They were able to give great advice and I really appreciated it. The prices are fair so this makes for a great…
The most amazing group of people you will ever have the pleasure of doing business with. Very knowledgeable, friendly and honest. They are great at responding and answering all questions even after the sale. I wouldn't even consider using anyone else.
7. Pete's BilliardsMOVED
I wanted a new pool cue, they claim to have several brands. We got there and we're amazed by their selection. They allowed us to try several cues until I found what I wanted. Great selection, great service, I will be back for a pool table. Professional group of people.
I would recommend Bell Pool & Spa. From Sheila, who answers the phone, to Ed, who came out & installed my new pool filter, they were courteous & professional. Ed was able to come out the same day I called & look at the equipment I had & tell me what he recommended. I had my new sand filter within a couple of days. I will definitely do business with them in the future.
lousy install of pool. no service after install. high turnover on managers never talk to same person twice. lies after lies save your money and time poor service. ripoff company.
They tell you when you first use their services that your pool table has a 6 month warrant if it begins to become unlevel or if the slate shifts, so in 2 weeks the slate shifted and I called for them to honor their warranty. Of course they wouldn't come to fix the problem because they said it is to far if a drive for them and they can't waste a day to honor their warranty. I live 45 minutes away from their shop and they didn't have a problem delivering and setting the table up because they were making good money off the service but when you need them they simply don't care. I would recommend any other company for pool table work because if you go with Somar, you will have to go with someone else to fix their mistakes.
I recent visited the store a few months ago and every time I was there I was treated like the most important customer of the day. The service was unbelievably great. They found my family a spa that was perfect and within our budget. Delivery was excellent and professional. This was a used spa we got and it did come with a pump and heater warranty. Unfortunately one of the lights broke. Although the part was not covered under the warrenty they replaced it for free. I did take a week or two to get the part but I was extreamly satisfied when I came home to see not on the light fixed but the spa was full and warm. I will recommend anyone and everyone to buy from Spa Crafters.
I do Chinese Style Acupressure all the time. They know exactly what they do . I tried Acupuncture with the Riddle also. Cool, love it and will go back for more services .
Great service, got my spa up and running! Saved me from having to buy a new one! so I bought one for my lake house, Now I wish the Lazboy spa was at home and my old one was at the lake!
Excellence in massage therapy services. I highly recommend this business. They offer 6 locations serving the San Antonio area. This is a full service day spa with a wide range of services available to choose from.
major rip off , arrogant staff , dont trust what they tell you
We had a great experience buying our hot tub from Sweetwater Hot Tubz. From sales to installation everything went great. We use out tub at least twice a day and its been great. Special thanks to Danny and his crew who installed the hot tub. They were professional, efficient and personable. I highly recommend Sweetwater Hot Tubz. Tommy D