Our son used to go there, and now our daughter goes there. Our son was a bit of a handful as he was a biter. I'm glad to say that the daycare worked with us, when others wouldn't. He has outgrown that stage thankfully. Our daughter has been going there are year now. The owner and staff have always been friendly and professional. Every diaper change, feeding, etc is tracked daily. The daycare is clean and well organized. I feel like our child is safe and well cared for.
2 of my son's went here.. all I have to say is it was only a matter of time before they shut down...
My son had difficulty fitting in at other daycares. Since he has come to this kindercare fir the last 2 year he has grown in so many ways. Each and every teacher has worked very hard to personally help him. Even as he has grown into other classrooms they continue the relationship with him and he now has a whole school of teachers who love him and as difficult as he is they try hard every day to work with him. Sofia and Jacian work with me when I forget to pay or need to pay late. There is no one there that seems like the job is a bother. Everyone there truly loves the kids a s enjoys what they are doing. They sadly spend more time with both my kids than I do, but to see what an amazing job they do in teaching my kids makes me know I have made the right choice. My kids will hopefully stay here until there is no need for daycare for them. And even then, as long as Sofia and jacian is there, I will always support them. Since they have taken over there have been nothing but improvements. Sooo much cleaners. New toys in the infant room. New activities. Its truly amazing what a difference they have made.
I am truly disgusted at the way they handle the care of my autistic child. It's scares me that we trust these people to watch our children for more than 8 hours a day. I would not recommend this daycare to my worst enemy. I had issues with children bullying and targeting my autistic son. Instead of fixing the issue at hand they recommend i find another daycare because the director said "it would be a safer environment for my child". Like who in their right mind would make the me go look for another daycare instead of trying to accommodate to my disabled child. I am sharing this experience to help advocate for these special needs children in hope that this never happens to another family.
The areas for babies & toddlers seemed ok & staff was loving. However, the after school/summer camp was absolutely horrible. Emotionally abusive, uncaring & immature staff, esp. Ms. Ashley. From day 1 they were greeted with "I DON'T CARE IF YOU'RE NEW!!" She should go work at a prison the way she talks to the kids. They don't follow the guidelines that are on their own website as far as treatment of the kids; it is an emotionally abusive environment. I tried over & over to escalate this, but no amount of "coaching" will change a rotten, hateful attitude. I had to pull my kids, they dreaded going & were scared. Their playground is a joke with no shade or anything to do for big kids. Since 1 kid would throw the ball outside the gate, they'd withhold balls from everyone. Never seen kids at a playground just sitting in the corner, bored. My kids have been in daycares their whole lives & this was the absolute worst! I wish I had found reviews before enrolling them...RUN!!!
Worst childcare center ever!!!! DO NOT TAKE YOUR KIDS HERE.. They sent my two year old to the bathroom to change her own diaper.. Thank god my 5 year old was there and told me. I guess it's. better then them just leaving her in the same diaper all day like they usually do. They yell and hit the children. If your child has a doctors note for any thing they will disregard it and do what they want. Their kitchen is filthy.. Please don't take your kids to this daycare!!!
1 star is to many!! PARENTS BEWARE. Do you know what you pay for when you send your child here?!?! You pay for Ruby Mendoza's new BMW.. You pay for your child to get beaten on and scratched up by other children because the 16 year old high school girls running these day cares have no idea what they're doing and are obviously not trained to handle kids. I am absolutely disgusted with this place and the woman who claims to run it.. My son and I found this place when it was under "New Management" and over the last two years I paid over 16 grand for child care including all of the random "supply fees" and "annual fees." Over the last 6 months this daycare has really gone down hill.. Almost every day my son would come home with a new scratch or bite that I would have to point out to the daycare staff, So I know they were not documented well if at all. We were trying to potty train, well I was, the daycare claimed to potty train him but for some reason he always came home in urine soaked clothing. They also on numerous occasions thought sending home the underwear my son had a BM in, In a bag!!! Come on !!!!!! They let him run around in another child's underwear and claimed he had no extra clothes and didn't know how to get ahold of me. Really!?! Because the owner and director had my direct cell number and work number. The communication is awful. I don't know how many times I had to address a situation and they looked at me like I was speaking a foreign language. 10/17/2016 was the last straw. My son was attacked by another child, all I could think upon finding out my child had been attacked in daycare was, "where are the teachers?" Funny thing is that I still haven't gotten that answer!!!!! I have yet to hear from this daycare as to how my child was attacked. I immediately removed my son from this daycare and demanded my money back for the month...In which Ruby Mendoza and her director BEGGED ME not to take my son out of her facility.. claiming, WE LOVE CJ, PLEASE DON'T DO THIS..WHAT DO I HAVE TO DO AS AN OWNER AND OPERATOR TO KEEP YOUR SON IN MY DAYCARE? Here's a thought Mrs Ruby, DO WHAT WE PAY YOU TO DO...Example, watch our kids, don't let them beat up on each other, don't send them home in urine soaked clothes or other children's underwear... Its not rocket science!!!! Anyways, I have already demanded my money back and she pretty told me by law she doesn't have to give me my money back and hangs up the phone. What a great way to conduct business Ruby!! You'll go real far with customer service like that!!! Stray as far away from this place as possible. Ms Ruby and her staff do not care about our children and I have the photos to prove it.. Its sad when you pay and trust someone watch your children and you have to then turn around and file a complaint with the department of family and public safety.. Makes you wonder how long all of this crap was really going on.I have a hard time believing these yellow page reviews because this place is awful. Head on over to google reviews and look at the pictures of my son and take your children elsewhere, you'll be SO HAPPY YOU DID. SERIOUSLY...I hope Ruby Mendoza reads this, takes the 16k I paid over the last 2 years and gets her employees some proper training with it. That way when both of her locations get shut down these 16 year old girls can go find another babysitting job at a nice daycare. A daycare where they actually watch the children instead of writing them off as tax reductions.
Angie was the only good teacher here. Other than that, don't expect to be even looked at as you drop your child off in the morning. The only time staff will address a parent is if you have a payment due. Kids are often filthy and I never see them doing anything except for watching TV and sometimes playing outside. No learning occurs here.
Wonderfull staff my kids love this place dont trust wat others say know they been getting rid of the bad kids it is really inproveing thanks to dulce and miss jackiie
Okay well my kids been here on and off its a wonderful place can't complain on the teachers there awesome my kids love the teachers but not the kids only a few the other ones complain like my kids play with them damn mom's complaint catch a brake and get your kids in check especially for the one who us to work there is no exception u should be busted out of ur clothese but this is a wonderfull Place