I called them to schedule a clean out between our septic system and our home. They came out and quoted $350 to do the service so we scheduled it. First problem was they didn't show up on time. Tried calling several times with no response. They showed up later that day and they called me to tell me they didn't install what I hired them to. I asked why and he said he didn't know and would call me back later. I tried calling him again with no response. The following day, someone from the office called me and said I owed $175 for an inspection. I told her I didn't order an inspection but I needed to know why they didn't install the clean out. They would not release that information until I gave them $175 for the inspection I didn't order. I moved on and hired another company. Weeks later I found they reported me to bexar county public works for a faulty septic system. Very shady service here. Do not hire them.
We had a water main pipe burst at the pressure reduction valve. We called RotoRooter for a free quote, and ultimately chose to have the Nick complete the repairs. He worked with us on pricing and made everything completely painless for us. I absolutely recommend Roto Rooter San Antonio, excellen…
Great family business with competitive prices. They showed up on time and had a long enough hose to reach my septic on the opposite side of the house (couldn't drive up to it). The gentlemen were very nice and polite. They even educated me on how my particular septic tank worked and what shape i…
I was at 1701 Congress Ave in Austin, Texas on 8-25-08 parked in the shipping receiving area. A driver was loading hoses and one hit my van knocking a dint and taking paint off. A police report was done but the company will not return my calls. I have left my number 6 times and have been tol…
542 N Ww White RdSan Antonio, TX 78219
From Business: When it comes to your plumbing, you want a reliable company that has the experience and equipment it takes to get the job done right the first time for a fair price. We are a family-owned and operated company with over 35 years of experience in business. Legend Plumbing & Rooter is your source for honest, dependable plumbi…
10236 S US Highway 181San Antonio, TX 78223
From Business: SES Septic 24 Hour Emergency Services is a family owned and operated company in San Antonio providing our community with quality and affordable septic care around the clock. Available for same day service for all septic projects. Our services included but are not limited to onsite sewage systems, waste management, septic p…
23. Big Bexar Septic
227 N Loop 1604 E Ste 150San Antonio, TX 78232
From Business: Big Bexar Septic specializes in residential and commercial septic service in San Antonio and the surrounding Hill Country. We offer septic tank installation and service, including septic tank pumping and septic tank cleaning. Big Bexar Septic also performs real estate inspections for agents and potential buyers. We take pr…
MJ. Septic review Initial contact was 12/13/13. They responded quickly and Joe came out and offered a verbal estimate. I called to accept and they e-mailed a contract/proposal on 1/1/14 and said through text that they would start in 2 to 3wks. I signed it and emailed it back on 1/04/14. On Feb 5 they got to work right away and stayed on the job except for one day of rain. (Joe, gave the verbal estimate, remained the supervisor throughout the job and was on the job site each day.) The system works great. We had been nursing an old inadequate system for 6 years until we saved enough to replace it. The new aerobic system is fantastic and worth the money. There aren't any words to express the sense of freedom we have now to use water whenever you need to without worry. What issues we had were taken care of thoroughly, with Stephanie's help. We have come away very satisfied with our decision to use MJ septic. I can recommend MJ Septic to anyone looking to replace their old septic system to an aerobic system and I do recommend replacement if you can swing the cost
We can personally recommend. Efficient, reasonable, trustworthy. Nice family !
Very responsive and reasonably priced. They were prompt and courteous. I would not use anyone else.
Excellent service. Reasonably priced. Quick response for out of routine maintenance service.
I'd give 0 stars if it was possible. We bought a house from people who were using Matthew for their septic maintenance. The inspection came back with a multitude of problems. We required that they all be fixed before we closed. The sellers decided to use Matthew again to correct the problems with the system. Matthew told our seller that the pump didn't need to be replaced now that he had fixed some of the other items, so even though the inspection said it needed to be done the seller refused to do it based off of Matthew's "expert opinion" and put us in contact with him to ease our minds. 3 days after we moved into the house the pump went out and the septic overflowed. The alarms Matthew supposedly fixed per the invoice were not connected and the pump he insisted was fine despite what the inspection said had to be replaced and the entire system had to be re-pumped. We have called him at least 10 times and left messages each time. Of course, he will not answer nor return our phone calls. We are extremely disappointed with the "service" from Matthew and his company. Buyer Beware, unless you don't mind cut corners and being left with a mess.
We have used Mj Septic for the last few times and have been happy. Nice people and quick to respond.
We were in a bind building a custom home due to a horrible contractor that we fired. MJ Septic came to our rescue as we were having a hard time finding someone to put in our septic system in ASAP. They put in the day he said he would, and it passed inspection with ease.All for an excellent price. I would definitely recommend MJ Septic. Thank you so much!!
MJ Septic is great! Owners live in TWP and business is located right behind Timberwood Park Elementary School.
Great job and better pricing than previous pumpers
If you're like most people, you don't give another thought to the water that goes down the drain after washing dishes, taking a shower, or flushing the toilet. But, if you are one of the many homeowners who rely on a septic tank to dispose of your wastewater, it would be smart to give your septic system some attention every so often.
There are four main parts to your septic system:
- A pipe from your home to the septic tank
- The septic tank, which is where wastewater, sludge, and scum accumulate
- The drain field, also known as the leech field, where wastewater is directed after going through the tank
- Soil, which filters the wastewater and aids in removing bacteria and viruses from it
It's the homeowner's responsibility to make sure all four parts of your septic system are in working order. A failed septic system is costly to repair or replace, can lead to health hazards in your home and community, and may even lower property values in your neighborhood.
A Homeowner's Responsibilities
Every homeowner who uses a septic system needs to ensure it stays functional. There are three elements to maintaining the system:
- Septic system failure prevention
Inspecting a Septic System
Inspections should be at least an annual task. Some systems may require more frequent inspections. A homeowner can perform these inspections on his or her own, but hiring a professional is recommended. Contractors who regularly work with these systems generally have a better idea of what to look for and can better identify problems.
To begin, locate your septic tank. If the entry point is buried and there is no map, start by looking at the direction of the outbound pipes in your basement. Follow the pipes' direction into your backyard to locate the tank. When you think you're close, insert a probe into the soil until you find the piping. Your inspector should come ready with an insulated probe to use.
You should only have to go through this process one time. Once you find the piping and the tank, sketch a map for future use. Doing so will not only benefit you and future contractors you hire, but also the next owner of the home.
When the tank is located, you or the contractor will have to dig to uncover the manhole cover to access the tank's interior. Next, test your household water systems to make sure the septic system is working properly. Flush the toilets, turn on the faucets, and run any appliances that use water, like the dishwasher or washing machine. If water drains noticeably slowly, there could be an issue in your septic system that needs immediate attention.
Once you've determined that the system is in good order, it's time to measure the sludge and scum levels. Sludge collects at the bottom of the tank and is comprised of solid wastes. Scum floats to the top of the tank and is comprised of fats and oils. Both enter the tank through the inlet tee baffle, or the pipe that directs outbound water from the home to the tank. On the opposite side of the tank is the outlet tee baffle, which directs treated water to a second compartment in the tank for further treatment, or to the drain field. This baffle is the marker to measure scum and sludge against.
Scum levels should be at least 3 inches above the bottom of the outlet tee baffle. Sludge levels should be no more than 1 foot below the bottom of the baffle. If either of these are closer to the bottom of the baffle than they should be, it's time to have the tank pumped.
Next, take a look at the drain field, tank walls, and pipes. Any cracks in the walls or pipes need to be addressed right away to prevent septic system failure. The drain field should not have any odd or foul smells, and the grass shouldn't be soggy or full of puddles. Uncommonly green grass is also a sign that the drain field isn't functioning properly.
Pumping is usually necessary every three to five years, but it ultimately depends on the size of the tank, the number of people in the household, and the types of appliances that are used. For example, a family of six with a 1,000-gallon tank might pump every 1.5 years, but a family of three with the same size tank might pump closer to every four years. Additionally, garbage disposals fill up the septic tank more quickly and result in the need to pump more often.
A professional should always pump the tank. They will have the right equipment and expertise to know how to safely and effectively remove the sludge and scum from the tank. Additionally, the fumes that are emitted from the tank are noxious and can be dangerous if inhaled.
Always be present for the pumping process. Though the contractor will have the right education and experience to do this task properly, it's important that you oversee the project. The maintenance of your septic system is ultimately your responsibility, not the contractor's. When observing the contractor's work, make sure:
- The contractor uses the correct point of entry - the manhole opening should be used, not the inspection ports.
- All scum and sludge is removed - there is no reason to leave any behind.
Septic System Failure Prevention
While inspections are usually an annual task and pumping occurs two or three times per decade, prevention is something that must always be kept in mind.
Never flush or pour chemicals down the drain. This includes, but is not limited to:
- Drain openers
- Household cleaning chemicals
- Motor oils and fuels
- Cooking oils and grease
- Pesticides and herbicides
Introducing these substances to your septic system can cause damage to the tank or piping and contaminate the groundwater in your area.
Don't flush garbage down the toilet, including:
- Cleaning cloths
- Dental floss
- Sanitary napkins or tampons
- Cat litter
Practice water conservation to prevent flooding your system. Though your tank can handle many gallons of water, too much water at one time can overwork the system and cause solid waste to enter the drain field. Some tips for water conservation include:
- Upgrade to low-flow faucets, toilets, and showerheads.
- Use Energy Star appliances that are designed to use less water.
- Don't let the water run excessively.
Preventing septic system failure also involves keeping the drain field clear. Never drive or park over the drain field, and don't allow livestock to walk over it. Heavy equipment should also be kept away from this area.
Common Septic System Problems
In general, a septic system is safe and easy to maintain, especially if you regularly inspect and pump it. However, there may come a time when you run into a problem that needs to be addressed quickly and correctly.
Clogs or backups are usually caused by improper or too-infrequent pumping. Your tank is completely full, and solid waste is being forced through the outlet tee baffle and clogging it. Some signs that you have a clog include:
- Wastewater backing up in your drains in your home
- Foul odors in your home
- Water draining slowly
To address this problem, call a professional to clean out your tank right away.
Broken Lines or Pipes
Broken elements of your septic system need to be addressed as soon as they are spotted. A number of factors can cause baffles, lines, and pipes to break or crack, including:
- Digging in the wrong place
- Sulfuric acid or rust deterioration
- Tree-root infiltration
Using a special camera, a contractor should be able to locate the crack or leak and replace the part.
To prevent pipe damage, call 811 before you begin any project that would require you to dig. A professional can detect which areas you need to stay away from. Remember, there could be more than just your septic system beneath your land - wires and cables may also run through your property.
Prevent damage due to tree roots by periodically having a professional take a look at the trees nearby and assess their risk. Don't attempt to remedy the issue yourself using chemicals like copper sulfate or by cutting down the tree. A professional will know how to solve the problem for the long term and should be knowledgeable of any local environmental regulations regarding chemicals.
Health Hazards Associated with Septic Systems
When a septic system is working properly and is adequately maintained, harmful bacteria will be removed and won't affect the groundwater, people living in the home, or neighbors. However, a septic system failure comes with health risks that are best to avoid as much as possible.
Illnesses Caused by Failed Septic Systems
Nitrates normally get filtered out before wastewater reaches the drain field. However, if they are still mixed in with the water exiting the septic tank and make their way into drinking water, they can lead to an illness that affects infants. Methemoglobinemia, more commonly referred to as "blue baby syndrome," reduces infants' ability to move oxygen through their blood.
Other diseases that are associated with failed septic systems include:
- Typhoid fever
Water Pollution Caused by Failed Septic Systems
If your septic system is near a body of water, there is a chance that harmful bacteria and viruses from a failed septic system could spread farther than your property using the local waterways. Nutrients in the wastewater can cause algae to grow much faster than normal, blocking necessary sunlight from shining into the water to support other plant and animal life. Additionally, these plants will reduce oxygen levels in the water, leaving the environment less habitable for some animal life.
Too much algae and other plant life can also reduce the ability for people to use a body of water for recreational purposes. What's more, the bacteria and viruses included in the wastewater can also cause disease in the people swimming, boating, or fishing in the water. Fish and shellfish can also become contaminated, making them harmful to eat.
How to Choose a Septic Company
Your septic system is highly important to your home, and as such, it's vital to find a good company to help you with maintenance. Before hiring anyone, do some research into the company. Look online for reviews and testimonials. Also, ask your friends, family, or colleagues who have septic systems who they work with and why.
Program Benefits and Costs
Every contractor will offer different products and programs, even though they'll generally be able to accomplish the same tasks. Be sure to read the fine print and determine what services the company includes in their different programs.
These programs will also vary in cost between different contractors. In 2016, septic tank pumping and cleaning cost anywhere from $200 to $900, with most people spending about $375. Compare and contrast pricing as well as services covered by the program you choose.