Thank you Frank Jiang For a wonderful buying experience.I brought my friend to buy a car and Frank Jiang’s professionalism is beyond any other salesman I have ever came across. He was so well received, and provided an amazing sale service.Frank Jiang takes Lexus customer service to the highest level. He was exceptional. Frank Jiang was friendly, patient and made us felt very comfortable.Frank Jiang was informative and afforded recommendations to consider in helping us make the right decision for the car. I’m very honored to join the Lexus family this Saturday. My friend is very satisfied with the car. Thanks Jiang. We love Lexus.
Just purchased a used car from Vara. Jeanette Pendas did an outstanding job! She went over and beyond to assist me. I inquired on a Sunday, dealership was closed but I still received a phone call from her. During the whole process I felt absolutely NO pressure. I have purchased vehicles before o…
Came in had found the car I'm looking for. Cody the pre-owned man and Ernest the sales man help me get in a vehicle that suits my needs for a better price. Couldn't find anything better to suit my needs. Business here is great and they also showed good courtesy.
My sales consultant was Michael Fagan he answered every question and gave me the best customer service I have ever had. Great dealership, Great customer service I would recommend Michael to anybody looking for a vehicle.
Bill was very friendly and welcoming, I felt very much at "home" there, which is saying a lot for me. The oil change was completed much quicker than I had anticipated and I really appreciate that. Once I picked up my car the girl I paid was very sweet.
We purchased a used vehicle, test drove it first. First appearances everything seemed fine. Got 1/4 mike down the road, hit a bump and the truck went into a death wobble. Called Cavender, they told us to drive it home (5hr drive) take it to local dealer and they would pay to have it fixed. Now …
725 S Interstate 35New Braunfels, TX 78130
From Business: Valmark Chevrolet is a Chevrolet dealership located at 725 IH-35 South. You can find GM parts, Chevy repair services, and new and used vehicles at this New Braunfels auto dealer.
13. Brown Chevrolet
Very poor customer service. They showed no concern that I was 600 miles away from my house in a $40k truck with 1800 miles on it, that had a blown pinion seal. Them as well as General "bailout" Motors refused to provide rental even though they claim to have a 5 yr 100k mile warranty. Thanks y…
purchases a used f150 from an internet ad at grandeford.com . it was very easy . the truck was ready for me to test drive when i arrived. they offered financing however i already had a loan with my credit union. that was ok with them and i was in and out of finance in under 30 minutes. i've purc…
15. Cavender Toyota
5730 NW Loop 410San Antonio, TX 78238
From Business: * Special Financing Available * All Makes-Models - Price Ranges * Extended Warranties Available **Service** Mon-Fri 7am-7pm**Parts** Mon-Fri 7am-7pm Sat 7am-7pm New Toyota Corolla; Toyota CamryHybrid; Toyota Tundra; Toyota Tacoma; Toyota Prius; Toyota Yaris; Toyota Matrix; Toyota Venza; Toyota Avalon; Toyota RAV4; Toyota H…
just a reminder of what a great and very very helpful salesman Ernie was to my husband and me. it was a great day when we walked in to Ken Batchelor Cadillac. He was witty and tried his hardest to keep us from walking off disappointed four months ago. Well, we have our new cadillac now and we've…
18. IPAC Nissan
6990 NW Loop 410San Antonio, TX 78238
From Business: Ingram Park Nissan has served the area of San Antonio, TX for many years. When asked what the most fulfilling aspect of that service has been, the satisfaction of building long-lasting relationships is always the first answer that springs to our mind. We hope it isn’t shocking to learn that selling cars is not the primary …
7000 NW Loop 410San Antonio, TX 78238
From Business: Welcome all San Antonio, TX drivers to Ingram Park ChryslerJeep Dodge RAM! Let us introduce ourselves and allow the professionally trainedstaff in our dealership to be there for you from here forward! Find directions toour dealership located at 7000 NW Loop 410 in San Antonio and stop in to seehow close you can be to ownin…
20. IPAC Mazda
6980 NW Loop 410San Antonio, TX 78238
From Business: Buying a car is one of the most significant financial experiences a person will have. In addition to providing access to an elite lineup of vehicles, Ingram Park Mazda gives drivers the opportunity to experience first-class service from a specially trained team of automotive specialists. Home to a full inventory of Mazda v…
7000 NW Loop 410San Antonio, TX 78238
From Business: Thank you for taking the time to check out the Ingram Park Auto Center website. You have just stumbled upon one of the premier auto groups in San Antonio. With a range of services including a vast selection of new and used cars, trucks and SUVs, we have something for everyone. As we are an auto group, we have three differe…
I State Highway 173Devine, TX 78016
From Business: *Brown Dodge Chrysler Jeep Is A Certified Chrysler LLC *Five Star Dealership With A Huge Inventory Of High Quality *New And Pre-Owned Vehicles *The Team At Brown Dodge Chrysler Jeep Believes That Customer Service Means Making Your Vehicle Buying Experience An Enjoyable One; Lang:English & Spanish
So, I found Leland's ad on Craigslist, and at first was unsure...but after meeting him and seeing the 02 Suburban he had listed, and having my mechanic check it over, I was sold! He even held the truck for me, since I didn't have all the funds...he was a complete pleasure to do business with an…
28. Max Auto Sales
From the first time I talked to David it was very good. Even better in person. He's a veteran with a passion for people and thier needs. He was up front about everything which allowed me to be more comfortable with my decision. He told me both good and bad and really there was only one bad. The …
Chrissy in service always does a fantastic job. If you ever need service on your Mercedes in San Antonio go to the dealer on San Pedro and ask for Chrissy.
❌DO NOT GO HERE!!!!🚫🚫❌❌Kentrell sold me a 2014 Ford Fiesta that was a rental they bought to sell come to find out and it made sense after that he didn’t want to hand me the car fax just said it only had 2 owners and pointed at that . It broke down on the way home and had to get a new clutch in by Jordan ford( a super professional dealership) Ketrell would never call me back or pick up his phone and John Brown the better than you attitude GM at VW Alamo heights told me its AS IS and that I’m not welcome back on the property . What a scam !!! This was my daughters 1st car and John & Kentrell knew it .Dealerships should never sell old rentals but VW Alamo heights does
We bought a used 2008 Prius from this dealership on 1/18/13 that had less than 50k miles on it. We declined the extended warranty, because we knew it would have the 60k mile powertrain warranty, and who would expect a car with less than 50k miles to break down? One of the selling points that made us pay an extra $1000.00 over what we wanted to pay was that "This is a good car that's gone through a 118 point inspection that you won't have to fix" (according to our salesman).Six days later, on 1/24/13, the car died completely. It took my husband over an hour to get it home, having to drive it for 20 seconds at a time before it would completely die again. My husband called our salesman, who literally told us we were out of luck since we didn't buy the extended warranty. I then called the used sales manager, who told me the same thing (after hanging up on me once). He finally agreed to have it towed to his service department, but said they probably wouldn't be able to fix it, since it's a Prius.The next day, my husband was so irritated with dealing with the rude sales manager that he called the General Manager, Wes Burke (who is named in some of the replies from VW of Alamo Heights). Wes was very helpful...at the beginning. He told us to have the car towed from New Braunfels to a Toyota dealership in San Antonio (at our expense), and find out if anything could be fixed under warranty. According to Toyota, none of the problems are under warranty, including the auxiliary battery, which goes out slowly, and which should have been caught by the "118 point inspection" done by the dealership before they sell it. When I called Wes back to let him know that the repairs on our 6-day old car are over $700.00, he told me he was pretty sure he wasn't going to do anything, but he would pull the papers from the sale. After waiting for a call back for an hour, I called constantly for 20 minutes until someone finally answered, and he only agreed to pay 178.00 of the 700.00 repairs.I am very disappointed with this dealership, their customer service, and their so-called "inspection" that should have, at the very least, caught that the auxiliary battery was going out. I will still be calling their corporate office (Group 1 Automotive, for anyone else who needs to know) to let them know about this dealership's customer service (especially the sales manager who hung up on me).
Took car into Service department for routine service check. My routine service representative, Tyler Jordan, was very helpful, thorough and had everything organized. The service department is a main real will buy another Mercedes from Mercedes Benz of San Antonio.
Over the past 25 years, I have purchased numerous vehicles from MBOFSA and have always been extremely happy with them. It's always a pleasure when I have my car serviced at MBOFSA. A few months ago, they found my lost earring, as they were washing & vacuuming my car. The earring was on the floorboard and had been missing for months, needless to say, I was grateful and excited when they found it and returned it to me. Gary Sauter has been my service advisor for many years and is and has always been courteous, professional and thorough. I highly recommend MBOFSA due to their fantastic customer service, I have always been pleased.
I am very pleased with purchase of my 2018 Mercedes Benz E300! Mr. John Holliday made the process smooth and simple from selection of my vehicle, the build/shipping and finalizing the purchase documents! I look forward to working with him on future purchases! Great Job, Doc!!
My experience was great. Was shown new and used vehicles, discussed what I wanted on the vehicle and ended up buying a used one with minimum miles on it.
Thank You for a great experience. Jimmie Sanchez was my sales consultant, and he made my new car purchase very pleasant. I felt like he was working for me and had my best interest in mind the whole way. I left with a great vehicle and a better deal then I anticipated. I initially was going to go to another dealer, but my gut told me to go to Fernandez Honda. I am glad I listened.
The salesman that assisted with my purchase was very professional and not only polite but extremely knowledgeable about handling the transaction and explaining the various options available to me. Thank you so much for your time and effort! All the staff at Mercedes-Benz of San Antonio are to be commended as well.