Raoul Martinez with Alterra Pest Control came to my residence today to spray for pest control. He spent extra time & patience sweeping the eaves, porch & patio before spraying. My dog ran out & he cautioned me to take her inside while spraying & he was extremely polite & professional. I hope h…
I've used Nature's Own Pest & Lawn on 2 separate occasions. Once for an irritating pest problem in my apartment and another time for a few field mice that somehow found their way in. They handled themselves in a dignified and professional manner. Don't know what would have happened if I didn't u…
Hello Chas,I am expressing complete satisfaction for you and your crew. My neighborhood is being engulfed with Raspberry Ants. I live around 90 & 1604 and these ants are bad. Century has been working on my problem and has got the upper hand so far. Chas your guys are great and very hard work…
Encino Pest Control has been doing our home for 7 years and we have never had a problem with bugs inside our home. When we opened our business, they started doing that also and they are always prompt, friendly and efficient!
I had set an appointment with ABC Home & Commercial Services for a pest inspector to come out and give me an estimate because I had heard rustling on my roof and also noticed damage the next morning. My appointment was for Wednesday morning between 9-11 am, I thought I would be waiting all morn…
i have been going to this feed store for over 13 years i've been in san antonio.i've lived all over the place and will drive however far i have to.rudy and his team have been fast,correct and always right about everything i've needed help with.truly lookin out for the poor guy his prices are ve…
This company goes above and beyond! Everybody that I have ever spoken to at this company has been polite, courteous and knowledgeable. They do my house for bugs and fertilize my lawn. I have been using them for about 5 years now on a regular basis (quarterly) and I've only had to have 1 redo, w…
UPDATE - 14 Sept 2014: Lee came out to my house to help me get rid of rats and to make sure they don't come back. When I posted before I had not had the chance to see if the rats would move back in during the winter months like they had initially. Well, it's been a year and I'm happy to report w…
I was having a major pest control problem and after I was recommended this company I decided to give it a try. I made a service call and spoke with the office manager Amanda Romero and she was very friendly and very professional. They are willing to come at any time of the day even weekends. We set up a date and time and she gave me specific instructions so when they come they can get right to work quick and easy. I thought that was great that she gave me instructions because most businesses don't tell you anything until they get there and then you waste a good 30 minutes. When the guy got to my place he was very friendly and did his work. It didn't take long but from what I saw he was very professional and knew what he was doing. After he was done with his work he asked if there were any other problems that he can take care of for me. I was surprised because other businesses just go in do their work and leave. Before he left he says if I was having any problems please to contact them immediately so they can take care of the problem. A few days later the manager called to make sure if everything was going okay. Great customer service they truly care about their customers. I will for sure use them again. My pest problem has not continued since they have done their service. I strongly recommend this company to everyone. They truly go over and beyond to help, serve and satisfy their customers. Well done!
Sebastian L. was AWESOME he was ahead of schedule which worked out perfect for me. He came and did a great job very friendly and social. Even though he was ahead of schedule, he took his time, and didn't rush to get to his next stop. We talked shop and he listened as i rambled on about the remodel i did in my kitchen, he gave me some ideas to add on to it. He could have been like Im here to do my job and thats is, but he took the time to do his job and spare a few minutes talking which is a good thing in this fast paced world. He offered to be my regular tech which I will gladly accept. The last guy who came was good too, and he mentioned to write a review for him if i thought he did good. I didn't get around to it so i apologize to him for that. Sebastion didn't bring it up to get me to do it when he was done he was ready to leave. I asked him about it so i could give him a good review. So hope his boss see's this and see's how the little things can make a world of difference. Great job Sebastian L.
Im unsure about the other reviews, however i was approached by Ryan from ecoshield and i was impressed by the knowledge and courteous manner in which he was intentive with my pest issues. I promptly contacted him about starting service with them. Today he and the Specalist came promptly at the time discussed and they got to work. I must say i was v ery impressed at the courtsey and efficient way they provided service. My specalist were Phil and Tyler. Service was thorough . Specalist were attentive to my needs. Specalist even scoped out a scorpin lingering on my patio sliced him up in order to keep from harming me and my pets. Thanks Guys! Job well done! By the way payment for the bi monthly service was counsuled on pthe day of inqury and the day of service.
We've had intentions to resume pest control service at our home since we purchased it and we initially were going to go with the company that the previous homeowners used. However, they charged EXTRA for flea treatment?! Alterra literrally fell from the sky the day after my husband and I discussed pest control service and we signed up a few days ago because they did not charge extra for flea treatment. Glenn came over last night for our first treatment and he was extremely helpful. He explained the service and was able to answer any questions we had. Even if we were his last home for the day, he was not rushed and we feel he did his job thoroughly! We hope Glenn is our regular service professional!
Dorian came to my house this AM and sprayed my yard! Such a warm and personable gentleman! I have always had great services from your company since we started! I told Dorian we were putting our house up for sale because we want to downsize our property size! We have been here 23 yrs. and have enjoyed every moment! We would like to keep your service once we find where we will establish a home. I will also pass on your name to new residence that will love our home as much as we did! Thank you Dorian you are great! There are some new residence that have moved in to the neighborhood, so go get them! Good luck!
Great work done by Felipe Linares! Very thorough, polite and courteous guy to work with. You can tell he's dedicated to his job and wanting to give his company the best reputation possible. He was very detailed in explaining what would be done today, what will happen in the next 30 days and what will be happening in the distant future. He didn't rush at all. He took his time and made sure he got everywhere he could. I will definitely be using this service for a long time, referring to anyone I know with a home, and asking for him to do the work personally every time!Thanks for the hard work!
This is Linda E. : We had our initial service with our Alterra Pest Service Pro, Austin F., this morning 7/26/13. I was extremely pleased with the service provided today, and Austin did a fantastic job spraying under the eaves, spreading the granules in the yard to take care of fleas and ticks for our wonderful family guard dog Bandit, and treating the entire interior of our home. An initial discount that made the cost very affordable! Thank you also to our excellent sales person Matt J. who turned us on to the great deal on this pest control service."
This review is for Nathan, who has always provided outstanding service at my home. He is serious and gets right down to business when applying his job at the job site. I noticed he makes sure that he always on top of Job description. The expectations of his actions when applying the granules and spraying of chemicals is excellent and when I am asking questions, he is very patient, knowledgable, courteous, and respectful. He is an immaculate employee and I will request his and alterras services in the future. Thank you, Nathan!
Alterra did a great job on the initial visit!For my initial visit I had two service pros, the explained what it was they were going to do. They were on time, very professional. At the end of the service they explained everything they treated and with what chemicals. Just an overall great first impression. I'm looking forward to the future services. I definitely recommend Alterra to anyone looking for great pest control service. The two service pros that provided WOW service were Mike and Sebastian. Thank you,William S.
Although I was skeptical in the beginning I am truly pleased with Eco Shield! The customer service is outstanding and if you need them to return before scheduled they do. We had them just spray outside a few months ago and then we had ants in our bathrooms within a week. They came back and we haven't seen any more since! Today Darren V. found a dead opossum in our backyard while treating around our home-he removed it!!!!! I was so grateful for him going above and beyond what was required.
Pest control is the process of managing, and often exterminating, insects, rodents and other common vermin from your home or place of business. You can hire an exterminator to kill or keep pests such as cockroaches, termites and rats at bay.
Many companies either have technicians on staff or hire commercial pest control operators to keep their facilities clean and compliant with health codes and other regulations. While your house doesn't need to meet the same stringent codes a restaurant might, you likely want to keep your home safe from bugs and mice. Besides being general pests, termites, carpenter ants and other vermin can destroy the structural integrity of your home, making it unsafe for anyone to live in.
What to Ask a Pest Control Company
It's important to ask the right questions before hiring a pest control company. You need to know whether the exterminators do quality work and if they know the proper ways to kill pests without exposing you and your family to potentially harmful chemicals. Here's a list of questions you must ask any extermination company to ensure you hire the best people for the job:
Are You Licensed?
Pest control experts must be licensed in your state to do their work since they handle powerful pesticides and insecticides. Make sure the company you go with is registered with your state. You can verify a business's license through your state's pesticide regulatory office.
Are You Bonded or Insured?
Just like any other professional working in or on your property, you want to ensure they're bonded. Being bonded or insured means any damage they do to your home will be covered by an insurance company instead of you.
How Long Have You Been in Business?
You want a veteran extermination company that knows how to handle all types of pests. A company that's been in business for a number of years will have more experience trapping or killing a wide range of bugs and rodents than a relative newcomer.
Do You Guarantee Your Work?
You wouldn't want to call a pest control technician out to spray your home and have roaches or rats return in just a few days, would you? Get a guarantee for the work that is done. Additionally, be wary of exterminators who ask you to sign a long contract with them. If you must sign an extended pledge, ensure you can cancel it at any time.
May I Have a List of References?
Ask your friends, family and neighbors if they can recommend any reputable pest control operators. If they can't, ask the company itself for a list of references you can contact.
Will I Need to Leave My House or Place of Business?
An exterminator might require you to leave your house or workplace depending on the seriousness of the infestation or the chemicals used to annihilate the bugs or rodents. Ask him or her what chemicals they plan to use, when it's safe to return to your home or commercial building and if the treatment spray could harm children or pets.
Remember that you can better avoid scammers by ensuring all the technicians with the pest control company you hire are licensed as well as bonded.
Pests You Can Get Help With
You may need to seek the help of an exterminator depending on the type of pest and the amount of infestation your residence or commercial building has. While you can use glue traps and insecticide to kill off a few cockroaches, these measures are no match for large clusters and colonies of insects or rodents. Here's a list of creatures you should contact a pest control technician about:
Contact a professional exterminator as soon as possible if you suspect your property has termites. Termites can cause costly damage to your home or building in a small amount of time.
Besides eating into wood and causing destruction to your foundation, termite nests are also hard to locate. With that said, look for cracked paint along the wooden surfaces of your home and tap beams and pillars every once in a while. If you hear a hollow sound, you might have a termite infestation.
Other culprits that can damage your house include carpenter ants. Like termites, they are bugs that burrow into buildings, damaging insulation, floors and walls. Unlike ants that build underground colonies and hills in your yard, carpenter ants are usually found living in trees. However, many times this species of ant will make a home for itself under your roof. It's smart to enlist the help of an experienced pest control company when handling carpenter ants since they're known to cause as much damage to buildings as termites.
If you have bed bugs but want to keep getting a good night's sleep, you should contact an exterminator, as this pest spreads easily. Unfortunately, knowing whether or not you have bed bugs is difficult until you feel an itch on your skin or find their bites on you.
Controlling the spread of this pest is notoriously challenging, which is why you should employ a professional. Bed bugs feed on blood and make their homes on mattresses and other pieces of furniture. So wash your laundry frequently, steam clean your mattress and seek out the guidance of an exterminator in order to go back to sleeping in comfort.
The common ant, unlike its carpenter ant cousin, won't destroy parts of your home. However, a trail of bugs is something no one wants in their house. Ants usually enter a building looking for a sugary food source and will leave a scented trail for the rest of the colony to follow. This is why it's better to eradicate the whole group instead of just the handful you might find in your home.
Roaches are a nuisance no one likes to deal with. However, many homes, condos and apartments have them. Unsanitary conditions, such as leaving food out, dirty dishes in the sink or failing to take out the garbage, attract cockroaches into your living space.
Regular bees, bumble bees, hornets, wasps and yellow jackets can take over your backyard, making sitting on your deck a challenge. Some insects such as bees can be good for your garden since they help pollinate plants. However, you don't want your property swarming with stinging insects. There are preventative measures you can take, as well as special formulated insecticides, but it's best to contact a professional. Exterminators and beekeepers have the protective gear required to handle stinging bugs and can remove the insects without anyone getting hurt.
Rats and Mice
Rats are not just an irritant; they also pose risks to your health and to your home. While rats, mice and other rodents can burrow holes in your house, rats also carry disease in the form of fleas in their fur. Bait, poison and mechanical spring-loaded traps can eliminate them.
While you want some animals off your lawn and out of your house, you don't want to exterminate all pests, especially wildlife like deer, raccoons and squirrels. They may eat your plants but you will want to ward them off or either find a safe and humane way to trap and release them.
There are some great do-it-yourself tricks you can use, such as connecting small bungee cords to your trash can lids to keep raccoons from going through your garbage. However, if you find an opossum, snake or other varmint in your house, you should call a professional pest control company to reduce your chance of getting bit or otherwise injured. An expert knows how to humanely trap mammals or reptiles and keep them out of your home.
Pest Control Methods
There's a whole range of pest control methods and customized solutions for killing insects, mammals and reptiles, as well as preventing them from returning. Unfortunately, there isn't one approach that will keep all pests at bay. Here are a few ways you can eliminate or discourage critters from making camp in your residence or yard:
Inspection and Exclusion
Before you or an exterminator sets out bait, traps or poison, it's best to thoroughly check your home and pinpoint where the pests are coming from. Look for cracks or openings in your residence. After that, the professional will locate where the bugs or other animals are living and set traps or spray insecticide accordingly.
He or she will also suggest ways to keep future pests out, either by caulking up holes or by explaining what you might be doing that's attracting the vermin.
A trap can run the gamut from sticky-padded glue traps that use an adhesive material to capture bugs and mice to milk jugs filled with sugar water that capture flies and wasps.
If you hire professionals to kill or capture pests, ask them which traps will work best for your needs. They could suggest a particular glue trap if you have a frequent cockroach problem or a type of bait that's more effective in leading rodents to the trap.
Baits range from laying out food to entice pests into a trap to poisonous substances the bugs or rodents eat and take back to their colony or hive. The latter type of bait takes time to work but can be much more effective than spraying insects with a pesticide. It attacks and can eliminate all the other pests in the community.
Many commercial pest control operators will spray your house or yard with strong insecticides around nooks, crannies and other parts of your home where bugs are usually found. You can also do this yourself with store-bought sprays or purchase commercial grade pesticide to dilute with water.
What to Expect from a Visit
When pest control technicians visit your home or place of business, expect them to first identify what insect or other animal it is that's causing trouble. After identification, they will inspect your building to see where the pests are coming from and locate their hive or nest.
Then the exterminator will spray or set out traps and bait according to which pest you have. The price for exterminators can range broadly since they can charge for a monthly inspection and treatment. The final bill also comes down to the square footage of your property.
Pest Prevention Tips
Keeping critters out of your house is easier said than done, but there are a number of preventative steps you can take, including:
- Disposing of garbage regularly.
- Not leaving food or drink out.
- Cleaning up after spills as soon as you can.
- Draining any standing water in your house or yard.
- Regularly mowing and raking your lawn.
You might need to change your pest prevention approach with the seasons, however. If you find insects and other animals trying to get in through cracks or openings, use a caulk gun to fill the gaps. You'll also want to either use traditional bug spray or a citronella candle to keep bugs such as mosquitos away from you during the summer months.
Eco-Friendly and Humane Pest Control
Many pest control experts now offer environmentally friendly treatment for your home and yard with insecticides that aren't as harsh for the ecosystem. Check with exterminators around your area to see if they provide these kinds of services.
Also, keep bugs at bay and your plants free from harmful chemicals by spraying cedar oil or soapy water on your prized flowers. Ask your pest control company about no-kill traps you can use if you want to get mice, rabbits, opossums or other furry creatures out of your house without harming them.