I went to one of your locations at 9677 Marbach Rd., San Antonio, TX 78245 to get oil changed. I accidentally left my wallet on the passenger seat. I realized I didn’t have my wallet with me, so I went to my car to get it. I count the hundred dollar bills and noticed that one hundred dollar bill was missing. I counted my money and put them in order at the traffic light before I went to oil change . I had ten one hundred dollar bills. I had $1046 total in my wallet. The hundred dollar bills in my wallet were for our church member’s mother funeral. That one hundred dollar bill will haunt him. Be careful when you get oil change there.
11105 Westwood LoopSan Antonio, TX 78253
It was a horrible experience! They put in a Thermostat I'm backwards in my truck, cost me over $500 and couldn't fix my truck nor give me a refund.I…
where's the manager?! These employees were turning cars away from getting their oil changes done. I was ignored and yelled after waiting in line for over 30 minutes. During this time employees disappeared inside. Cars behind me left. Then I wonder as told to leave and move car since I was blocking a car behind me who was in line. I was told that they didn't have the filter for my car. I waited but the employee never said anything about not being able to change the oil. I never saw the other employee again. They both seemed strange . Drove by the establishment an hour later since I work nearby. Garage was empty. No one was working.. employees seemed to not want customers.. zero stars!! Waste of time
I have been taking my cars to this location for several years, It appears that the management has changed several times during that time, and the service has become increasingly worse. On my last visit, the service was fast and I was greeted promptly. However, they did not clean the exterior windows, did not vacuum the interior, did not check the tire pressure (dust wasn't disturbed on chrome tire valve caps). Yet they marked on the invoice that all of these services had been performed. The interior of the car had three black, greasy hand prints on it. Worst of all, they overfilled the crankcase!
took my F350 there and was notified by my regular Mechanic that is was 5 quarts low and I do not have leaks or is not burning it through the exhaust. still had over 1800 miles before I need a oil change. called jiffy lube and talked to a manager and he stated they double check and that trucks burn oil and I told him true but 5 quarts? almost cracked my block. stay away i had to pay for the repairs to my truck and running good right now but like i mechanic said it took a beating inside and may have shorten the life of the truck. and all jiffy lube can say is they double check everything. when you have kids that don't care about much working there i doubt they care about double checking. keep away
It was a horrible experience! They put in a Thermostat I'm backwards in my truck, cost me over $500 and couldn't fix my truck nor give me a refund.I wouldn't trust this business with washing my car. Amd it seems I'm not the only one.
My husband and I have been taking our vehicles to Timberwood Lube for about three years, and we love it! The guys there are very knowledgeable, helpful, and professional. It is our go-to place for just about any of our car issues - oil change, battery and electrical problems, radiator...We have had nothing but great experiences there.
Fast, friendly, factory recommendations that take less time and are cheaper then going to dealership. They also offer discounts and are willing to take no for an answer. While I was there I saw them show an air filter to another customer and proceed to tell them that it was in good condition and did NOT need changing! That earned my trust right there!
I've always had great service.And about the Toyota needing synthetic: I've owned a couple Toyotas over the last several years. A 2011 tundra and a 2012 4Runner, both had synthetic from the manufacturer and recommended by Toyota. And you'll pay close to 100 bucks for it just about anywhere (unless you do it yourself). It's twice the price because it'll last at least twice as long. 10k miles between oil hanged per Toyota care plan.
This place is garage your better off going to evergreen lube stop across the street next to little cesars
they have great service and highly trained mechanics recommend to everyone!!!!!!!!!!!!!!!!!!!!!!!!