San Antonio, TX Cellular Telephone Equipment Supplies

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Helpful Reviews 
Dr Phonez
michaelstigers rated
Nightmare experience made a paperweight!!

THERES NO NIGHTMARE - IT'S ONE OF THOSE DREAMS YOU'LL ALWAYS REMEMBER!!! A GREATMARE!!!If you're in need of a repair for any form of a mobile device (Android WOOHOO), (or even an apple device, YUCK!) you should make Dr.Phonez your one; and only stop!The girls at the front desk - are as nice, professional, and sweet as pecan pie. You'll walk in and be greeted - and even if you have to wait a minute because they're busy giving awesome service to other customers in the lobby (which is always nice and cool - I've been there several times) there's some posh black leather sofa's to sit'll fall right in.You can be assured they're going to take care of your mobile device (trust me, I've been assured - and reassured - and in the end; my results couldn't have been better) - and they guarantee their repairs for a year......if by some reason there is a problem; put your concerns on the manager, Chris - who will take care of your issue...and make sure that its resolved.I brought my LG-P999 - I had a problem with a cracked screen. In the end - my screen was replaced with a part directly from LG (OEM Part - Original Equipment Manufacturer) - and the screen works as good as it did the day that it came out of the box.I recently bought a Samsung GalaxyS Blaze 4G - but since my phone is repaired - I'm back to my LG...If I have any problems in the future with my devices and they can do the repair - this place will be the one and only stop.I made a comment on how good the service was with the girls; and I'm not going to say that Chris is as sweet as a pecan pie (maybe as sweet as a lemon {hehe}) the service he provided was outstanding and his managerial skills came through like a bolt of lightening. Any business that uses him should be greatful - in the end I know that I was.Good job Dr. Phonez - and keep it up!

Dr Phonez
Cavett M. rated

This happened at the 410 & San Pedro location.I took my phone on Saturday and it was "fixed" within a couple of hours--no problem. I had a broken headphone jack on my iPhone and they replaced the piece. Then that night my phone wouldn't charge and died. Apparently that piece they "fixed" is connected to the charging port. Took it back the next day and had major attitude from the front desk associate, Lauren. Took 4 hours to fix the problem this time. When I came to pick up my phone Lauren was horrible at customer service again. Not someone I would want working at the front counter of my business. Ultimately, it was fixed, but wasted 4 hours on a Sunday w/ bad customer service to get there. Won't go back to that location again.

Portable Device Fix
Alan H. rated

Great store got my laptop fixed and the nice thing was the had it done in just 10 minutes i honestly couldn't believe the speed and professionalism just great will definitely be coming back.

Cricket Wireless
Elsa G. rated

I got the ZTE Prelude, and i love it. I wanted a basic smart phone and cheap plan and i got it. $40 a month flat rate. the owner was very nice and even gave me free case.

Portable Device Fix
Hans F. rated

Such an awesome repair service! I had an issue with my Mac Book Pro, dropped it off on Friday afternoon, and picked up Tuesday good as new!!

Portable Device Fix
Doug A. rated

Broke my iPhone 7 after just a week of having it these guys had a great price and it was done in 45 minutes. Great service very fast.

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