I have been using Red Wagon Realty as my property management for more than a year now and have been continually impressed by their service and responsiveness, both to me and to my tenant. After hearing horror stories about other management companies, I'm so grateful to have discovered them. They ensured that my house was move-in ready, which was no easy feat, and then found a quality tenant quickly. Their prompt response to my tenant's concerns ensured that the tenant renewed the lease this year. I have no concerns that my property is going to be damaged, nor that they're skimming any money from the rent checks. The repairs are all well-documented and the bookkeeping is excellent. If I purchase any more rental properties, you can bet that I'll have Red Wagon do the management! Even if I were just looking for a place to rent, I'd rent through them. The people are friendly and professional and the owner is passionate about what he does. Thanks Kris, Melissa, and everyone at Red Wagon for taking care of my house while I have to be out of the area!
Don't expect to get what you see in pics at Aspen Heights San Antonio but you won't know this until AFTER contracts are signed.On move-in day the front door lock does not work, light fixtures have non-working or no bulbs, closet shelves are broken, showers have mold, carpet is stained, concrete floors look nasty, ice maker does not work and there is an extra fee PER MONTH for the junk they call furniture in the rooms. Do yourself a favor and save hundreds of $ by bringing your own.If you expect to bring your pet, be warned, not only is there a $250 deposit there is also a $250 FEE, which is non-refundable, even if your pet never makes a mark in the place. Another thing you won't know til you are signed is that you are REQUIRED to buy a renter's insurance policy with certain pre-prescribed minimums. This costs another couple of hundred $/year. If there is a problem with your room, sure you can move, for an extra fee of $250 even if THEY make a mistake on what you are given.
We switched to Liberty after a horrible experience with another managment company. Mark Fee was professional, knowledgable, personable and he is always available. He made the process easy to switch companies. Some renters like companies that are easy, but this company makes sure the processes laid out in the contract are followed. After a few years we put our second home up for sale. It was a process, but he was there every step of the way, no matter what day or time of day. He always explained everything to us, and answered all of our questions. We plan on buying a new home in a few years and renting out our current home. We are defiantly going to use Liberty Managment to manage our home. I must also say, that the other staff members who managed and repaired our house were a pleasure to work with. They were prompt, professional, personable, and efficient. Liberty has a team of professional personnel who listen, and take care of their customers!
When I first started looking for a management company, I contacted and interviewed several companies. I was so impressed with Red Wagon when I met Chris (the owner) and Kim. I liked that Chris explained to me how he operates his company...that was important to me. Since engaging the services of Red Wagon, I have found that each person I have dealt with is friendly, professional, efficient--and they are all team players. When we came to them, we have several issues that required a lot of time and attention. They kept us updated on everything and were willing to get quotes, hire contractors or whatever needed to be done. They are willing to do as much or as little as you want them to do. We were given excellent service throughout the entire process. The properties are now all rented out and things are running smoothly! I can't say enough good about the team at Red Wagon! So thankful that I found Red Wagon Realty to manage our rentals.
The staff is amazing and provids excellent customer service. I locked myself out of my rental home and didn't have a spare key. I called Red Wagon Properties, explained my situation, and Jessica Hanson stated the office had a spare key. It was 4:30 pm and the office closes at 5:00 pm. Due to Friday traffic and my drive from the Sea World area, I advised Jessica that I would likely not make it in time. She completely eased my fears and said that Kathy Bost would wait for me until 5:30 pm. I arrived at the office at 5:30 pm and I was greeted by Kathy Bost with a smile. We even chatted for a bit and had to hug her before I left. The generosity from these two women......that they would go out of their way for their customers! Thank you Jessica and Kathy!! I recommend this office to anyone looking for a home and want to do business with people who really care.Jeanette
If you are seriously in the market for a new home in San Antonio, you have to visit Dreamworks Realty & Lifestyles. They have a total of 7 different builders to choose from, mortgage lenders, real estate agents, and an in-house architectural designer all in one location. No need to drive all over town anymore. Anything from new, custom, or pre-owned, you can find here.With their no-pressure approach, it's like going to a car dealership on a Sunday. What's even better is that with the relaxed atmosphere comes a wealth of knowledge from their agents. Dreamworks Realty has your back and that's why they've earned a 5 star rating from me. Visit their site for more: www.DreamworksSA.com
Dee McNutt, a realtor with JBGoodwin in San Antonio, provided me excellent service while looking for my apartment. I was surprised that she not only helped locate houses but also apartments. She was always available for communication and very flexible with her schedule. She was extremely diligent in finding me an apartment that met my needs. I would highly recommend her as a realtor. I recommended a co-worker to Dee to find an apartment. My coworker had been looking for housing that met specific criteria for a whole year and Dee assisted her in finding an apartment that met her needs in a very short period of time. My friend was extremely satisfied with her new apartment.
Wanted to compliment the service I received from this company and my Apartment finder, sheer professionalism. I moved in from NC and was amazed to find this service truly free. The gentleman assisting me in this process was very knowledgeable and did make the extra effort to contact the apartments and take me along to preview them. Furthermore, the company provided movers to unload my rental truck which was huge considering the apartment was on the third floor and at no cost to me. Thank you for the efforts and I truly appreciate it. Definitely recommend if your on the hunt for an apt in San Antonio.
My property was vacant for four months with another management company. I contacted Liberty Management and they went out and look at the property and came back with a couple of suggestions. I took their advice and they rented the property in 30 days. I wish my other management company would have told me what I need to do to get the property rented. I highly recommend Liberty Management, for their professionalism and their confidence in marketing houses. Take their suggestions and act on them. I will certainly recommend Liberty Management to my friends
Being in the property management business myself I wanted to see how other management companies operate. Today I had the chance to meet Kevin Knight and his team. I will say I was very impressed with his operation and his procedures. Kevin is so over the top in his field. Take it from a person who has a property management company he is good and his best interest is in taking good care of you and your property. Go Kevin!!! If you are looking for a management company in San Antonio Liberty Management is the only game in town