On last Saturday a friend and I walked in the store about five to ten minutes before closing. I was going in for and eye pencil but wanted my friend to see the store I was raving about. Before we got three steps in, we heard a voice that said "Do you ladies know what you want? We looked around to see who was speaking because there were too young women standing there whose looked embarrassed. As I headed for the pencils, she repeated it adamantly. I told her yes I knew what I wanted. She responded, cause if its a wig or hair or anything else, we're not doing that. I stopped and informed her that I didn't appreciate that greeting. There as a better way to entreat customers. She became sarcastic, condescending, and the downright rude and patronizing. I informed her that she should remember that she works for someone else and I'm sure he would not want his patronage insulted. She said she was the manager. Heavyset African American woman. I told her that this is exactly what happens when we get an ounce of authority...we abuse it and moreso each other. Plantation mentality. Body language, tone, demeanor all wreaked of arrogance and ghetto mentality. The store is amazing, but I will not spend one DIME in a place where I'm not entreated as a valued customer! I'm appealing to the community especially those who make others rich because we wear hair that doesn't belong to us as well as nails. Please make a note if you are only valued for your money. The lady with me was disabled, embarrassed, and appalled. She just reminded me of it today and asked that I remember to post a review. I give it one star for the products, none for customer service based on this day alone. I will return to speak to the owner. If he supports her behavior, I will make the public aware in a much more profound manner. The problem is you NEVER know who the person is you're serving.
I have been growing my hair out for the first time and my normal stylists wasn't able to get my hair the way I wanted. After 1 visit with Gina McCumbers and my hair is exactly how I wanted it. She is amazing and she is also my new stylist. I will continue to go to beauty storm salon
111 Allensworth StSan Antonio, TX 78209
From Business: Gibson Costume Shop Inc is San Antonio"s complete store for costume rentals and sales for all occasions. We carry the largest array of costumes and accessories around. So whether you want to be a superhero or a swashbuckler, a gypsy or an elf, come to Gibson Costume Shop Inc. We specialize in Ben Nye products. Why rent whe…
Due to a horrible haircut & being compensated with a human hair wig, I had the awesome experience of meeting Natalie Salas, owner. Unknowns to me, Natalie works very closely with cancer patients, styling their wigs. Now I know why she was so careful and caring with my wig which came out beautifu…
I travel 225 miles just to have my hair cut and highlights done at Hair Studio! They are so very professional and the salon is very nice! Debbie does an excellent job cutting my short, thin hair. Makes it look very good. Melissa does my highlights and she is a doll! She is so very helpful, profe…
1286 Bandera RdSan Antonio, TX 78228
From Business: Starline Costumes is San Antonio's largest full service costume shop and we're open all year. Visit us to browse a wide selection of costumes and accessories to purchase, theatrical quality rentals and the highest quality theatrical makeup.
I have never had a better experience than with Andrea and the Hair Management Group! I came to her with some major issues, and she has turned them all around. As an actor, I have to always be camera ready,which definitely includes my hair. Andrea keep my hair healthy, shiny, and growing!I would …
On last Saturday a friend and I walked in the store about five to ten minutes before closing. I was going in for and eye pencil but wanted my friend to see the store I was raving about. Before we got three steps in, we heard a voice that said "Do you ladies know what you want? We looked around t…
I have been looking for a place to find my cheap sinthetic hair for my SE dreads.. This place has a wide variety of colors for about $2-$5 a bundle.. I just used 3 bundles to make enough to cover my head so there is plenty of hair in each bundle.. The section of false eyelashes is supplied throu…
6301 Broadway StSan Antonio, TX 78209
From Business: Alamo City Barber & Beauty Supply originally opened downtown in the 1940's, and in 1945 moved into the old Blue Bonnet Grocery Store on Broadway, in Alamo Heights ; where we continue to operate and grow. Many of our original customers still shop here, as well as our new customers. Being in business for 70 years now we stil…
1226 Basse RdSan Antonio, TX 78212
From Business: Founded in 1967, Princess Beauty Supply Inc. offers a broad range of hair care, styling and hair color products. It supplies hair care products of various manufacturers, including Alfaparf, Marcia Teixeira, Onesta, Terax Hair Care, White Sands, Retro-Chic, Sukesha, All-Nutrient, Sahag, Hayashi, Therapy G, Trionics and Maca…
7400 San Pedro Ave Ste 104San Antonio, TX 78216
From Business: Play, learn, and be inspired by the world of beauty. Discover exclusive brands and products, and enjoy free classes, makeovers, and expert advice at your local Sephora in San Antonio.
Get over letting people making you feel ~less~ yes maybe they are a bit snobby..SO WHAT~ I LOVE MY HAIR for the first time in a year since moving to this town. RICHARD is a certified hair genie. He used to do my color- which by the way is a magician at, and then I found out that he cut hair ( h…
255 E Basse RdSan Antonio, TX 78209
I went to the wax center in the quarry. Highly recommended!!! The staff is so sweet& they made laugh& smile the whole time! I got a great price for a great job and left in a better mood!Thanks girls! I'll be back!
9817 W Interstate 10San Antonio, TX 78230
Always a great experience. I make it a point to have Stephanie style my hair and have been doing so for some time. The salon is always well managed and I have never had a complaint. The call ahead service is wonderful.
All i wanted was blades that would fit a razor i had and i had to go back twice because the workers there didn't know anything about the products they were selling. worst sallys I've been too. i took the razor in to get the right blades and they still gave the wrong ones. if there was a half star. i would have gave it to them.
DO NOT BUY WIGS FROM HERE! The lady in the back (Michelle) is apparently racist! Since we were white she wouldn't help us AT ALL! 2 African American ladies came in AFTER us and of course she turned to them and was like "Oh, how can I help you?!?" And helped them and another African American the WHOLE time we were there! The lady that FINALLY helped us kept walking out every 5 minutes so we just stood there waiting....with caps on our heads! She would hand us the wig & make us put it on by ourselves! HORRIBLE SERVICE! Just FYI: we were going to bring tons of service to your company since we know a lot of people needing wigs but thanks to your staff...that WILL NOT be happening! RUDE Staff and NOT helpful AT ALL!!!!