This was my mom's first visit to this facility. We were so glad to find an amazing person helping us. Leslie showed such customer service skills it was refreshing to have her taking care of my mom. Unfortunately won't be coming back. Dr Abrams and Juan were abrupt, distant, never had eye contact as if we were imposing on their time. when we were dismissed the receptionist gave us the referral, went about her business leaving us standing there. She said you're through. I asked for eye protection sun screens due dilation and seemed put out for having to get them. Again she said you're done here you can leave you're through. Very saddened and will let both my mom's ins. and primary dr know about your lack of customer service.
1100 N Main Ave Ste 186San Antonio, TX 78212
From Business: Braverman-Terry-Oei Eye Associates is one of the leading eye care centers in the state of Texas. The clinic, located in San Antonio and Kerrville, Texas, offers state-of-the-art eye care services to its patients. The clinic specializes laser-assisted in situ keratomileusis surgery. LASIK is designed to reshape the cornea a…
21 Spurs Ln Ste 220San Antonio, TX 78240
From Business: My goal is to provide the highest level of ophthalmologic care to each of my patients, from those needing routine care to each of my patients, from those needing routine care to those requiring complex medical and surgical experstise.
My mother has severe Glaucoma and Dr. Hernandez performed surgery on one of her eyes to save what little sight she had left. Her surgery was a success and our family is so grateful not only for the exceptional skill of Dr. Raymond Hernandez, III, but also the care given to her by his staff and Surgical Center. My mother was so impressed by the caring manner of everyone involved with her care. Thank you so much. This is how to treat a patient!!
Very professional and very efficient. The surgical coordinator was not in on the day of my appointment but I saw her the next day and she, too, was very thorough, personable, and professional. Great experience...looking forward to the end result.
Not the best place I've ever been to but I wouldn't say it was bad.Seems like it takes a long time to get completely done.I only go there because the location is convenient.
The staff was very helpful,informative and professional. I give this office a 5, outstanding keep up the good work.
Very good and keeps you inform of your progress and his staff are very friendly and professional.
This was definitely the best experience I have had at an eyecare clinic. The staff is excellent.
I was very happy with the way I was treated. I can't wait until after my catarack surgery.
Care was prompt, complete,knowledgeable, and delivered with courtesy and respect.
I felt confident and comfortable at Dr. Starck's office.