Mr. Fawkes, I am reaching out to you to address your concerns about ABA Center for Excellence. When I read your review I was disheartened and would like to communicate with you so that your concerns are addressed. We exist to serve our community and I'm saddened to hear that you felt the need to post your concerns in this form. I wish to have the opportunity to address your concerns. I'm disheartened by this review as we pride ourselves on our strict adherence to our "conduct guidelines" spelled out by the Behavior Analyst Certification Board (BACB) as well as our own ethical guidelines. All of our therapists are screened very carefully before we hire them. They are required to answer questions about ethical dilemmas, they have extensive background checks conducted, and are provided with one month of intensive training and weekly trainings for the course of their internship, which is usually one year in duration. Additionally, we check in on families routinely to assess their satisfaction with our services. We typically get positive feedback from our families and follow up if they have had any concerns. We train our therapists on how to dress in a manner that is respectful to their clients as we understand that our clients have a wide range of values and emphasize being respectful of those values when we are in their homes. If we had any indication that one of our therapists behaved in a manner that is not therapeutic, we would take immediate corrective action. We do not tolerate unethical behavior from our therapists. Our billing department is also trained in helping our clients access resources and to work with them in a flexible manner. I am a mother and have been denied services to my child in the past due to insufficient funds and I feel obligated to provide services to people regardless of their financial situation. In fact, a large percentage of our clients receive services through scholarships and grants to which we have applied. We travel to remote areas and work with anybody that would benefit from our services. I am saddened that you have had a bad experience with us and I am reaching out to you to see what we can do to address your concerns. Please feel free to call us at 210-685-2266. Thank you,
5002 West AveSan Antonio, TX 78213
From Business: A Plus Family Care offers a range of Medicare- and Medicaid-certified home health care and nursing services. It specializes in rehabilitation and various social work services and focuses on the Greater San Antonio community. The health center provides a selection of health-related services that includes management of chron…
1143 Avant AveSan Antonio, TX 78210
From Business: Professional Inspectors Group is a multi-inspector firm with many years of experience in the Inspection Industry. Professional Inspectors Group has been developed into its present day business by two long time professionals in the building inspection business, Hal Robertson and Dean Abel. This development is the result of …
My father has been in the Assisted Living facility at Chandler Estates for 4 years. Originally,they provided transportation to Dad for his Doctor visits and other appointments but as Dad became more frail, we needed additional care. Originally, they provided over night service for nearly a yea…
5368 Fredericksburg Rd , Suite 200San Antonio, TX 78229
From Business: Heartland Hospice Services provides hospice care to terminally ill patients wherever they call home. At Heartland, we care for the body, mind and spirit of our patients and families. We tailor our care to fit the patients’ and families’ unique needs and encourage the involvement of family and friends at every step of the w…
1 Heartland DrSan Antonio, TX 78247
From Business: Heartland Health Care Centers’ skilled nursing and rehabilitation centers offer post-acute services for those transitioning from hospital to home. This specialized quality care helps shorten or eliminate hospital stays, laying the groundwork for a successful discharge. Some of these services include: high-intensity physica…
4301 Broadway StSan Antonio, TX 78209
From Business: Incarnate Word Retirement Community, located in San Antonio, is a nonprofit retirement living facility. It is spread over an area of more than 150 acre of landscaped grounds. The center offers a wide range of social and recreational programs. The various amenities include independent and assisted living, extended care and …
3031 W Interstate 10San Antonio, TX 78201
From Business: The Center for Health Care Services improves the lives of people with mental health disorders, substance abuse challenges and developmental disabilities.
There are a lot of medical device companies in san antonio but we choose to give my business to this dme provider as our friends used them before and they liked this medical equipment supplier a lot and have recommended it to us as well when we were in need of one. This medical equipment store carries products from mckesson, medline , pedifix, FLA orthopedic products, JOBST compression stockings and so on. We needed a few medical supplies so we walked into this medical supply store to get a raised toilet seat with arms, bath and shower chair with padded seat and also have rented a full electric medical bed with hospital bed mattress and bed rails. They have these products in display as well so you can get a feel of these products before you buy it or rent them. We also got some miscellaneous wound care supplies such as the bandage dressing, wound care cleaning products such as gauze, medical tape, wound dressing supplies. We have also got the hammer toe products from pedifix, they also have a vast product line of foot care products as well in display. We were also interested in bathroom rails, wheelchair cushions and some safety products but we had spent a lot than we have anticipated for, so we would make a trip back in the next few days to get more medical products from them. They were very friendly and have given us a lot of insight on the medical products we needed. We would definitely use this dme company in the future again as well. The only reason why we did this review because our friends who recommended us this place said that they initially had a bad time with a medical supply company before so we thought it would be helpful for others who are in need of medical supply products for there family. Thank you Primo Medical!
Portable Oxygen concentrators are hard to find in san antonio. I came across this medical equipment rental place last year when i had a family emergency. I had to rent a portable oxygen concentrator as my oxygen saturation levels are not good at higher altitudes. I constantly monitor it using a finger pulse oximeter which is very handy. Anyways, i had rented the portable oxygen concentrator from this medical supply store a few times now. It is very easy to use and light weight. I had rented the Inogen G2, Inogen G3 , simply go by respironics and oxilife independence portable concentrators for my trips. I liked the Inogen G3 as it is easy to carry around. The Oxilife independence and simply go concentrators do continuos flow and pluse flow. Initially , i needed one with continuous flow rate so i had to rent those but now all i need is a pulse flow. I had a hard time initially when i had to research on the portable oxygen concentrators. So, i am also posting the pictures that i have, so that way it would be helpful for familys and users who are new to oxygen. One last thing they also had airsep focus concentrator it was very compact but can only do 2 liters pulse i.e was not suitable to me. Hope my review helps the familys and users of the oxygen machines.
My wife injured her leg and she wasn't able to walk and we needed a wheelchair with an elevated leg rest so she can keep her leg elevated. So we have rented a wheelchair from this medical equipment place for a few days. When the doctor said she can start walking little by little then we approached this medical supply company again and they had couple of alternatives which is a knee walker and iwalk 2.0 (similar to the crutch). So we have rented knee walker for a few days and also bought an iwalk as my wife had to climb the stairs. The knee walker was good when she had to walk long distances. The iwalk 2.0 crutch was very helpful with stairs. Finally after few months when she was getting better and the doc suggested a walking boot and this place also had the walking boots which is also known as a cam walker. The price quoted at the doc's office was much more higher than they had. This is a one stop shop for medical equipment rental and purchases. I would definitely recommend primo medical supplies to everyone.
As a cpap user for the last 15 years, i need to constantly use my cpap machine everyday which keeps me active and motivated everyday. My daughters pet got to my mask and it was ripped apart. I was looking around to find a medical supply store in san antonio who would carry cpap supplies over the weekend. Made a few calls and wasn't able to find a cpap store which was open on saturdays in san antonio. Finally my daughter came across this cpap equipment supplier on yelp. They have a good selection of full face cpap masks by resmed , philips respironics and fisher paykel. I used a simplus full face mask by f&p but after looking at a few masks they had i wanted to try the resmed full face mask quattro fx. I also bought some cpap wipes and cpap filters for my machine. Primo was a lifesaver as they are the only cpap supplier that carry the cpap masks and supplies in stock and are open on saturdays. Thank you for saving my weekend primo !!
I have bought a new invacare low electric hospital bed with assist rails on it. We also bought the low air loss mattress which heals decubitus and ulcers on the back of the body.My grandfather loves his new bed as he can get up from the bed without anyone's assistance. The assist rails are better than the basic half rails because you can set it in 3 different positions which is a convenience. The bed has a 5 year warranty and the quality of the bed is top-notch. We needed it right away and primo medical had these in stock and delivered it the same day we ordered. The delivery driver was nice and gave us the demonstration and had answered all the questions we had. It's a great place and would recommend you all to anyone who needs a medical supplies right away. I almost forgot about the add on tray we bought, the bedside table was good as well. Thank you taking care of us right away!
We bought a threshold ramp and the portable wheelchair ramp at this place. They had all kinds of gadgets and accessories at this medical supply place. My parents stay together and it would be hard for my mom to take my dad into the house without any ramps. We had 5" rise so we bought a 5 inch threshold ramp. We also needed a portable ramp to put the wheelchair in and out. Thank you primo as you had all the medical equipments and supplies we needed in stock. You saved our day as the other medical supplies stores told us they had to order the medical ramps. This durable equipment company also carried a lot of crafty accessories and medical supplies. We would be definitely looking to get the lift chair and the power scooter in the near future. You are the best!!!!
This is our medical supply store in san antonio for our parents. We get their monthly incontinence supplies from this store as there insurance doesn't pay for them, We are set up for a monthly delivery for the adult briefs, adult underwear, heavy duty underpads, adult wash cloth and wipes. We also get the aloe vesta skin barrier cream for the skin as well. There customer service and deliveries are on time. We also bought a lift chair, wheelchair and a handicap ramp from them as well. We are happy with the service and would definitely recommend this company to anyone who needs a medical equipment supply company in san antonio.
I have been in powered wheelchairs/scooters for around a decade or more. Having been a commercial helicopter pilot with lots of experience and a working brain, though not as good as it used to be, I speak from experience, the woods are the most trustworthy, honest, and knowledgeable people I have ever dealt with. I currently own and routily use a Hurricane scooter which I purchased from Wood medical Supply. I have new batteries, maintenance, and question taken care of with the Woods. I have had a very great association with the Woods and strongly suggest use of this company.
We needed a few medical equipments to rent when my dad was taken out from hospice care right away. Primo Medical supplies has delivered all the equipments which we needed right away. We have rented a low full electric hospital bed with assist rails, tub transfer bench, lift chair, bed side commode, home oxygen concentrator and wheelchair. Thank you primo for the speedy service. They have wound care products and cpap supplies as well. Good job primo and would definitely recommend you all to family and friends. You are the best medical supply store in san antonio.