My Mother was placed her by the Case Manager at the hospital while I was out of town and I was really scared because I was able to screen the facility first. She was there 3 days when I was finally able to go see her. I was surprised to see her in the rehab gym working with the therapist. When she was finished we were asked to attend a care conference. We were asked about what she likes to eat, how she like to spend her time, down to what time she likes to take her bath. These people are fantastic, they really care about her happiness. I couldn't have chosen a better place for my Mom. Monica the RN stays on top of everything.
300 E Mulberry AveSan Antonio, TX 78212
From Business: Founded in 1966, Alpha Home is a private, non-profit chemical dependency treatment center providing specialized services to the unique needs of women. For more than four decades, Alpha Home has earned a highly respected reputation in the treatment community, both locally and nationally, for having an established success re…
24850 Blanco Rd Ste 200San Antonio, TX 78260
From Business: Incorporated in 1969, Alpha Building Corporation is a general contractor. Based in San Antonio, Texas, the company offers a variety of services, such as conceptual planning, cost evaluation and modeling, regulatory investigations, value engineering, subcontractor management, fiscal management and many more. Alpha Building …
We had Alpha Omega bid and install replacement windows for us. We were very pleased with the professionalism of Manuel. He was prompt with the estim…
After looking at over 20 assisted living facilities in the area before picking my father up, Carol Ann's went #1 to my list right off. The facilities are beautiful,clean, and "homey", the owner is awesome, and ALL the nursing staff/and care staff (including Melissa)go above and beyond to make …
Whoo-hoo for Northgate! A family member reported to ADON, see comes to see her father every day in the evening. She stated, "I am well pleased with the care and the staff on 400 hall. Brandon is a great nurse, Dymon and Sheena are some of the compassionate CNA"s I know!'
I use to work for Mesa Vista, but I had to quit because they ALWAYS had us working short staffed in the C.N.A. department. When I say short I mean 2 C.N.A's for 45 to 50 people, and the Director of Nurse and the Administrator would know all about it. After I resigned from Mesa Vista they started accusing me of stealing medical supplies, and on top of that I called the Regional manager for Mesa Vista to let her know how the place is being ran and she went of the defense as if I was talking about her personally( Ms. Karen Mc Quay). She wasn't interested at all in how the patient's are being cared for. They need a new D.O.N, Administrator, and Regional manager cause they don't Care about the patient's at all. They Know I'm Right To. Yours Truly. RUBEN. I would give them 0 star rating if it was possible.
The bottom line is making a profit and not caring for the residents there, the state is always there and yet nothing is found! Bed sores, baths once a week instead 3 a week. Activities are for the low function residents. What about the one who still have their minds. The activities director is always in her office and never around. So they leave the volunteers out there and they don't know what to do. I wanted to take my mother there but I was told don't, we are going elsewhere!
This Facility is a Hell.. Need i say more!! They do not supervise there patients/ residence. And staff or Nurses haveno clue how treat them. Or give them adaquit care what so ever. Or HYGIENE!! Family member fell out of his bed and was left for hours!! Facility is trying to cover it up. This Facility should be investigated toi full extent with so many horrible reviews.. I give no stars i give nothing to this establishment...but a death wish for your loved one!! The 1 star on professionalism goes to the therapy gentleman who gave my loved one a brief session of physical therapy and wished him well as the facility booted him after the fall..They did not want to care for my family member and told me so. Again do not go hear. It was close by... But REGRET IT terribly!!!!!!
I placed my mom at that nursing home and I fell in love with the staff they were all great to my mom they went above and beyond to take care of her. She is on hospice and was there for respite care which means she was only there for five days. But I recommend a place to everyone that I know that is on hospice. I have placed my mother in different locations but she has never had the best care other than Mesa Vista. So thank you Mesa Vista staff for taking good care of my mom and having her participate in a lot of activities during her five days stay. Patricia G
My grandma was set to transfer to Powerback rehab upon discharge of the hospital but the case manager dropped the ball. A referral was sent in to Mesa Vista, and after seeing the terrible reviews all over the Internet, I raised all the hell I could but no other facility had any open beds. Our family couldn't have been more shocked at the outcome at Mesa Vista. The facility was very quiet, which worried us at first, but it worked in the best interest of my grandmother. From the moment she arrived, the facility was beautiful. Her private room was already setup. Her nursing staff has been extremely attentive. My grandma has a soft food died and when the facility didn't have strawberry Ensure stocked, they actually went out to purchase it and put it in the fridge in her room!!! By and large, God had a better plan for us and it worked out better than we could have ever hoped. She's been very happy and comfortable there. THANK YOU MESA VISTA for taking such great care of her during her stay!
-WARNING - This Place "Northgate Rehab / 5757 N. Knoll" is one of the worst in San Antonio.., Full of Slackers from the Administration all the Way down to CNA's .., They put on a Show whenever Family or State Inspectors show Up.. They disappear in the Evenings and Weekends for extended hourly plus breaks,, and No One covers the Hall and patient Care.., There is No Sense of Teamwork because they are ALL SLACKERS.., If you ask Staff what is the appropriate amount of Time Given by Administration to Answer Resident Call Lights the Staff will shrink away from the Question Like Zombies Exposed to Sunlight.., - WARNING - "DO NOT TRUST YOUR LOVE ONES TO THIS MESS"
I had my dad placed in this facility July 16 2015 ,and seemed nice and Henrietta was most kind and helpful. I visited often and became aware that my dad wasn't being showered groomed dressed or getting much attention from staff.my dad would be asleep almost every time I would visit. My dad was on puree diet due to problem swallowing. My dad never received any therapy during 30 day stay and that was reason for going to this facility. This facility also upon sigNing him in let me know of trust fund that my dad would have access to pull out money for snacks purchase at outings and lubys when they would go out to eat .well they never opened account for him and sent 285.00 for payment for room and board along with his social security check. I had to get my dad out and now they have not wanted to return trust money and stated that his social security check he needs to live on is not being returned to him even though we already paid up for 30 days he didn't receive good care.
I live here & this is wonderful No perfect, but wonderful