Just a overall great professional experience at a decent price.Eric showed up with in a hour and they and me moved in 2hrs from a large 1 bedroom to storage. I had everything packed they disassembled a few items and when we got to storage it flew off the and was offloaded way faster than it went on.
10725 N Interstate 35San Antonio, TX 78233
From Business: Your Premier San Antonio Movers. Top-Notch Moving in San Antonio with All My Sons San Antonio Moving Company. All My Sons Moving & Storage, San Antonio is the source for all of your moving and storage needs. Our family-owned San Antonio moving company has been managing moves like yours for over four generations, and we are…
28275 Interstate 10 WBoerne, TX 78006
From Business: Your Premier South San Antonio Movers. Trust Your Move to the best Reliable Moving Company in South San Antonio. Your South San Antonio moving authority is family-owned and operated with over four generations of experience under our belts. Devotion to safety, customer satisfaction, and honest business standards is what mak…
4500 NE Loop 410 Ste 180San Antonio, TX 78218
From Business: When you think of Bekins, you think, "This is moving." For more than 120 years, families like yours have trusted Bekins Van Lines to move them across the street, across the country or around the world. Bekins has the experience and expertise you need to get you to your new destination smoothly and efficiently. New home, ne…
4003 Callaghan RdSan Antonio, TX 78228
From Business: Free unlimited miles on one-way rentals and savings with our moving supplies. We offer clean, newer trucks, professional assistance and guaranteed reservations for your moving or business needs.
Ms. Rebecca come on let's be honest.We did book you we did confirm and we did show up on time but someone wasn't there. We called and texted you waited approximately 30 minutes. No show no response.We called once again to inform you that we were leaving and on to the next one.Still no response..... until 2 hrs later .Yes we did try to reschedule you even though you left us hanging and when I told you my availability you said, I will call you in a few minutes and see if that works for me. No response yet....until the following day.Unfortunately we were already booked and when I informed you , you hung up before I could even tell you the next available time slot.Hours go by and I receive a text from you asking what should you do. I text you back immediately letting you know my availability. Again you said I will let you know. No response yet again, I am sorry for your hardship but I really did the best I could for you. Your actions led me to believe that you really didn't need us therefore I must move forward with business and provide quality service for the next client.Once again I am sorry but Freedom packing and moving did come through did communicate with you and you chose a different route. I would appreciate it if you would be honest about my company we did nothing to deserve this review.
I booked a move last minute, but Isaac assured me that it would be no problem, and quoted a price. The morning of the move, I called to verify everything was still on schedule, and Isaac confirmed we were still on track. Time came for them to show up and no-show. I called Isaac and got voice mail. I then sent text. He finally replied by text that they wouldn't be able to make it and asked if we could reschedule. I tried calling and texting to reschedule for the next day, but at that point Isaac stopped taking my calls and didn't responds to texts.I should have known better than to use them again. I used them in May 2015 to move from house into a 3rd floor apartment. I was initially impressed with the speed and intensity of labor he and his workers exhibited. When I had to leave to secure a storage unit, and was gone for approximately 1.5 hours, upon my return, family members who stayed behind told me that they removed nothing from the truck but instead helped a neighbor move a refrigerator...on my dime. Sure enough, when I went to see what had been moved while I was gone, it was little to nothing. Since I elected to pay for that move by the hour, the total at the end was more than double what I expected.I wouldn't be so upset if during this attempted move Isaac had just taken my call to reschedule, or if he had done anything to assist. Instead, I heard not a word. As I write, I am supposed to be out of our current home, and I am already paying rent on our new home; meanwhile, I find myself writing negative reviews to warn others. Luckily, I have found someone else to handle the move but because of such short notice...needing to be out today, the move will cost double what I had budgeted.Lesson learned... I will definitely not use Freedom again, and I will check reviews before hiring any type of service providers in the future. I checked with the BBB first thing this morning. Their rating was F!Very, very unprofessional.
This is Isaac , owner Freedom packing and moving, I am very sorry to hear your moving experience was a bad one. But I must say , you are correct I did book you and did call to confirm but, your wife stated she booked another company before us and decided to stay with them but never notified me of this. So we hung up and I booked someone else for that spot, then the day of she called me telling me, Where are you why aren't you here? At this point I reminded her that she had cancelled us and went with someone else, She said, Well those movers didn't show up and you need to get here asap if you want this money, I explained to her that I couldn't due to us already at the job site working . She got so mad starting being very disrespectful , cussing at me, telling me I better listen and get my a#* there now.I did apologize in advance but I did tell her that I would not tolerate her verbal abuse or her threats. I did tell her that I was hanging up and it wasn't our fault in the first place. She cancelled us in the first place. Of course she called me repeatedly even from different numbers being even more disrespectful as if this helps. So I hung up again. No one should have to tolerate that type of behavior. I had no choice but to ignore her, we cannot engage in this she only made it worse. Once again I am sorry for your experience but this was all your wife's doing. Isaac Flores Owner
Planned and scheduled them to mobe us several weeks in advance. Isaac called and verified the move the day before and then never showed up or called the day of. My wife tried to call them multiple time and no one answered. My wife called the next day and Isaac hung up on her. She tried to call him again but he would not answer.
Greatest moving company ever. Isaac and Freedom packing moving is where it's at !These guys are the real deal within 5 minutes of watching them work you can tell they are pro's. Disassembly, shrink wrap, loading of the truck, even how they stage the furniture. Everything was set up and ready to go. Isaac and his crew provide the greatest customer service. I am so impressed. Keep up the great work.
these guys are awesome they were there early and ready to go and got right to it had me moved in a matter of hours safely. they even mowed my yard and moved stuff around that they didnt need to so i would highly recommend them to everyone.
Freedom packing and moving , professionalism and excellence at it's very best. My wife and I have never seen movers like these guys. Isaac the owner very inspiring to watch and hear. This guy proves REAL CUSTOMER SERVICE truly exist , makes your move fun too.
Freedom movers had saved me twice! The first time I paid for a "white glove delivery service" for a brand new sofa, that company barely even tried to get it through the door before giving up and leaving me by myself without a way to move it inside. I called Freedom movers and even though it was around 5pm they were SO NICE, calmed me down, and made it out within 90min to help me with my couch.The second time, I will be forever grateful. I had planned to move out of state at the end of the month to help my father through his chemo treatments as he was just diagnosed with late stage cancer. But when he was unexpectedly hospitalized and in ICU, I knew I had to pack my things and go immediately. Freedom movers helped me move with less than 12 hours notice.. They even showed up 15 minutes early. I was able to take the first flight out the next morning to see my Dad thanks to them. They are genuine, kind, and courteous. I can't say enough good things about this company.
Outstanding service and dedication to complete the task at hand as fast as possible. Keep in mind, these hard working gentleman are paid by the hour... And yet, they were very fast, not to mention the quality of respect and courtesy they treated my belongings with. Best movers I've ever had. I HIGHLY recommend this company.-- I cant thank you enough guys!, Ian